Three Steps to Easier Patient Visits and Better Practice Outcomes

In this e-book, you’ll learn strategies to avoid missed revenue and save staff time by using smart efficiency improvements, such as checking insurance information up front. You’ll also learn how you can get back to caring for patients, not chasing payments—and the secret to achieving strong financial outcomes. Finally, you’ll discover how you can get paid quickly, easily, and fully—all while addressing your patient demands for an improved, more efficient experience.

Today’s patients want easier, more efficient visits with their primary care providers.

Many patients are frustrated by long wait times and practice inefficiencies. They feel their care quality suffers when providers are too crunched for time. They want simpler payment processes and more transparent billing.

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10 Steps to Replace Your EHR

Whether looking to buy a new EHR, or consolidating EHRs to a single, integrated solution, this guide will help you in the process. Use these steps to find the best EHR for your billing, reporting, and orthopedic care needs.

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Manage your Revenue Cycle More Effectively

Discover how four medical practices—Karing Hearts Cardiology, Capital Women’s Care, Heartland Health Center, and Retina Consultants of Houston—partnered with revenue cycle management services from NextGen Healthcare to achieve financial goals and improve many aspects of medical practice.

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Your Guide to NextGen Mobile

NextGen® Mobile, integrated with NextGen® Enterprise EHR, makes delivering and documenting care easier. Access information and perform tasks in the EHR on a mobile device, from anywhere at anytime.

“NextGen Mobile is a fantastic tool for physicians and advanced practice clinicians to use. It really does help us to see patients quickly, efficiently, and effectively in many different settings.”

Brian Heimer, MD

Medical Director of Virtual and Digital Health
American Health Network, part of Optum

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Sight Unseen: Unveiling the Magic of Ambient Assist in Your Specialty Practice

Join us for an exclusive webinar, "Sight Unseen: Unveiling the Magic of Ambient Assist in Your Specialty Practice," where we'll explore the transformative potential of advanced AI in ophthalmology.

Key Takeaways:

  • Optimize Diagnostic Processes and Treatment Plans: Discover how advanced AI seamlessly integrates into ophthalmology workflows, enhancing precision and efficiency in diagnosis and treatment.
  • Enhance Patient Experience: Learn how ambient technology can create a smoother and more personalized patient experience, improving satisfaction and outcomes.
  • Streamline Administrative Tasks: See how ambient AI tools can reduce the administrative burden, allowing providers to focus more on patient care and less on paperwork.

Don't miss this opportunity to see firsthand how ambient assistive technology can revolutionize your specialty practice.

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NextGen® Office Ambient Assist

Artificial intelligence(AI) has finally made it’s way to healthcare and NextGen Office is bringing that cutting edge technology to your workflows with NextGen Office Ambient Assist.

When providers use NextGen Office Ambient Assist, integrated ambient listening technology securely converts the spoken, natural patient-provider conversation into a structured SOAP note that can be reviewed and edited by providers and automatically integrated into the patient’s chart in NextGen Office.

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NextGen® Closed Loop™ Patient & Practice Experience

Full integration is the key to a successful patient journey. That’s why NextGen Healthcare has partnered with Luma Health, InstaMed, and Waystar; to bring the best solutions for patient engagement, payment collections, and claims processing all under one integrated platform.

Rather than piecing a system together with disparate, plug-and-play APIs, these partnerships expand what it means to have true integration, dependable support, and robust resources on your side—each coming together to form an interconnected platform for elevating the patient and provider experience.

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Pittsburgh Builds Legal Structure for Ticket-by-Mail

The City of Pittsburgh has successfully established a legal framework for implementing a Ticket-by-Mail system for parking enforcement. The goal is to increase enforcement officers' safety by removing direct physical interaction when issuing tickets. Officers will be able to patrol and manage parking violations more effectively in areas where safety risks previously limited their operations.

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ChangeGear Digital Service Management

Uplevel your approach to modern service management. The latest ChangeGear digital service management release includes two digital service management bundles. Whether your focus is in ITSM or enterprise service management, Serviceaide has a solution that meets your needs. Discover how these cutting-edge AI features can transform your productivity, decision-making, and reporting capabilities.

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Serviceaide Success Stories — Point Broadband

The Point Broadband team provides residential and business customers access to the Internet; they route Internet traffic, resolve domain names, and maintain infrastructure to support all subscribers. The business operations model is complex. Getting the correct data through the escalation levels and ensuring rapid response to customer issues is a top priority.

Read more…

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Get Started: Service Management Solutions That Make You Look Good

IT service and support is a critical foundation supporting the business. If employees or customers can’t access information, then productivity is impacted and business is potentially lost. Without an efficient service desk, your business is limited. By applying smart automation to repeatable processes, companies can transform their operations to deliver the level of service end users expect. For years organizations have relied on IT Service Management (ITSM) software to manage and automate the delivery of IT services. This expertise is now being leveraged to expand service and support capabilities across the enterprise. The addition of artificial intelligence (AI), natural language processing (NLP), and machine learning (ML) to further predict needs and automate tasks, brings additional improvements to service delivery.

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Is Your Service Desk Future Proof?

Artificial Intelligence (AI) is rapidly transforming service and support environments through advancements in virtual agents, predictive capabilities, and automation.

  • Reduce costs and complexity for IT with Service Desk software that’s easy to implement and manage.
  • Leverage flexible licensing and delivery models for the best-fitting service desk solution that meets all of your business requirements.

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AI’s Impact on Service and Support

Serviceaide and Business Performance Innovation (BPI) Network researched the impact AI is having on the service and support industry.

The study examines many incredibly timely and important questions concerning how AI is and will be leveraged. Some areas of investigation include:

  • Where are companies in their planning and roll-out of AI applications in the enterprise?
  • What roadblocks and concerns do businesses have about this rapidly evolving technology?
  • How will AI affect the future of products, processes, services and support for customers and employees?

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Macon, Georgia Goes from Manual Operations to AI-Enriched Parking Enforcement

Learn how Macon, Georgia, has transformed parking challenges into opportunities with gtechna technology. This case study is a must-read for parking directors, operations coordinators, and enforcement officers seeking to enhance efficiency, compliance, and citizen satisfaction.

Key Takeaways

  • Automated processes: Reduce manual effort and cover more areas with the existing staff.
  • Enhanced safety: Reduce traffic disruptions and eliminate verbal altercations.
  • Financially self-sustaining: Support city infrastructure with a model that goes beyond covering operational costs.

“We're redefining the parking experience in Macon, making it smoother and more intuitive for everyone who visits or calls our city home. Our collaboration with gtechna resulted in a dependable and citizen-friendly parking infrastructure, making every trip to the city core worry-free and more enjoyable for our community and guests.” — Steven Schroeder, Chief Administrator, Park Macon.

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Enhancing Warehouse Efficiency

This white paper presents a case study highlighting the transformative impact of implementing the Swiftcount inventory system in a warehouse setting. We delve into the challenges faced by traditional inventory management methods and elucidate the tangible benefits realized through the adoption of Swiftcount. Through this case study, we aim to demonstrate how Swiftcount optimizes warehouse operations, enhances accuracy, improves efficiency, and ultimately drives bottom-line results.

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