Market Guide for AIOps Platforms

AIOps platforms enhance IT operations through greater insights by combining big data, machine learning and visualization. I&O leaders should initiate AIOps deployment to refine performance analysis today and augment to IT service management and automation over the next two to five years.

But which AIOps platforms can you trust, and which ones should you consider? Download this Gartner report to learn more.

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Abderden Report: Onward to the Future of IT Support

In this Aberdeen report, we look at how new technologies and evolving consumer expectations are transforming IT support. Organizations primed to deliver innovative solutions and meet the high expectations of customers can expedite support, resolve issues faster, increase productivity, reduce costs, and leave end-users satisfied.

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InVision Improves Performance by 75% with LightStep

InVision is the leading product design collaboration platform that powers the world’s best user experiences. With intuitive tools for ideation, design, prototyping, and design management, the InVision platform gives users everything they need for digital product design, all in one place. More than 4 million people – at tens of thousands of companies, including eighty percent of the Fortune 100, and brands like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks, and Uber rely on the InVision platform to make products users love.

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Global Microservices Trends Report

The old elements of logging, metrics, and tracing are insufficient for today’s complex software systems. If you’re adopting microservices, you know that faster root cause analysis and the ability to confidently measure and explain performance is key to improve efficiency and save developer time.

Read this report to understand:

  • Countless disconnected time­series statistics aren’t enough to explain the behavior of modern applications.
  • Tools must identify, triage, and explain latency issues, as organizations adopt microservices
  • It’s critical to evolve our thinking about latency measurements and how they play a part in diagnostic workflows.

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Performance is a Shape – Not a Number

Report Describes How to Confidently Measure and Explain Performance

The old elements of logging, metrics, and tracing are insufficient for today’s complex software systems.

If you’re considering or in the midst of adopting microservices, you know that faster root cause analysis and the ability to confidently measure and explain performance is key to improve efficiency and save developer time. Read this report to understand why:

  • Countless disconnected time-series statistics aren’t enough to explain the behavior of modern applications.
  • Tools must identify, triage, and explain latency issues, as organizations adopt microservices.
  • It’s critical to evolve our thinking about latency measurements and how they play a part in diagnostic workflows.

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Global Microservices Trends Report

The old elements of logging, metrics, and tracing are insufficient for today’s complex software systems. If you’re adopting microservices, you know that faster root cause analysis and the ability to confidently measure and explain performance is key to improve efficiency and save developer time.

Read this report to understand:

  • Countless disconnected time­series statistics aren’t enough to explain the behavior of modern applications.
  • Tools must identify, triage, and explain latency issues, as organizations adopt microservices
  • It’s critical to evolve our thinking about latency measurements and how they play a part in diagnostic workflows.

View Now

Performance is a Shape – Not a Number

Report Describes How to Confidently Measure and Explain Performance

The old elements of logging, metrics, and tracing are insufficient for today’s complex software systems.

If you’re considering or in the midst of adopting microservices, you know that faster root cause analysis and the ability to confidently measure and explain performance is key to improve efficiency and save developer time. Read this report to understand why:

  • Countless disconnected time-series statistics aren’t enough to explain the behavior of modern applications.
  • Tools must identify, triage, and explain latency issues, as organizations adopt microservices.
  • It’s critical to evolve our thinking about latency measurements and how they play a part in diagnostic workflows.

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Agency CRM Best Practices eBook

Whether you're a brand agency, an ad agency, or an events agency (or any other type of agency), you're managing relationships. A lot of them.

And if you're still using spreadsheets, you're doing your team (especially your creatives) a disservice.

There are more efficient, easier‑to‑use, and more collaborative tools out there—and this is one of them.

In this free Agency CRM Best Practices ebook, you'll learn:

  • How to tackle common agency challenges with CRM
  • How a CRM can help you win clients, communicate more effectively, and build longer‑lasting relationships
  • How to get a team to enthusiastically adopt new technology
  • The secret to managing complex agency relationships—including with vendors, clients, and freelancers
  • And more!

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2018: State Of Virtualization In The Cloud

Momentum of cloud adoption for virtual workloads continues to grow, but it’s not without challenges. While there are a variety of motivations driving this transition, one thing is clear: organizations are still figuring out what the best approaches are.

No matter where you are on your journey to the cloud, understanding the role the cloud plays with your virtual environment has become an integral part of your IT initiatives.

Download this report to learn about:

  • The challenges organizations face on their journey to the cloud
  • The motivations - and risk - associated with this trend
  • How organizations globally are approaching moving virtual workloads to the cloud

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IDG Survey Highlights the Challenges in Operational Data Analytics Projects

This Market Pulse report from IDG, shows that companies in the industrial sector expect to gain significant value from analyzing their operational data, but only if they can overcome a series of obstacles around handling data and forging connections among business units.

OSIsoft, who commissioned the research around this report, is the most widely deployed solution for capturing data from sensors and smart devices across manufacturing, energy, utilities, pharma, life sciences, transportation and facility management. OSIsoft’s software turns vast data streams into rich, real-time actionable insights.

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Mobile Is The Achilles Heel Of Digital Transformation

Digital transformation is a rising priority for business leaders: in fact, 89 percent of global executives believe that digital will disrupt their business in the next 12 months, according to Forrester Research.

Here’s a truth that most pundits agree on: digital transformation is not easy but it’s vital for competitiveness, not to mention innovation. In fact, for many organizations, they are often building the digital transformation plane as they are flying it.

Here’s another truth: successful digital transformation today requires bold, next-level mobile innovation. Technology changes fast, but mobile apps change faster, making digital transformation not only challenging, but immediate. In fact, according to Gartner, market demand for mobile app development services will grow at least five times faster than organizations’ capacity to deliver them.

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Profitable Growth in Action

Growth is definitely on the agenda for manufacturers. This came through loud and clear in a survey recently undertaken on behalf of Epicor Software Corporation (Epicor) by MORAR*. Our report on the research, A Manufacturer’s Guide to Growing Profitably, identifies five key factors that growing manufacturers cited as essential to their success, and five risks that manufacturers believe could threaten growth for the unprepared business.

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Customer Management In The Relationship Era Report

In the Relationship Era, customer relationships (and the way we manage them) have fundamentally changed. What was once a  one-­time transaction between a business and a single buyer has evolved into long-­term and mutually rewarding partnerships between teams and their customers.

In May 2018, we surveyed 1,059 business professionals to discover how they work together to build lasting customer relationships. Download our new research report, The State of Customer Management in the Relationship Era, to discover what we found.

WHAT'S INSIDE:

  • Top objectives businesses are prioritizing in 2019
  • Top teams involved in building customer relationships
  • Top customer communication and collaboration channels
  • Top challenges with customer relationship management
  • Top integrations for maximizing team productivity
  • And so much more!

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2018: State Of Virtualization In The Cloud

Momentum of cloud adoption for virtual workloads continues to grow, but it’s not without challenges. While there are a variety of motivations driving this transition, one thing is clear: organizations are still figuring out what the best approaches are.

No matter where you are on your journey to the cloud, understanding the role the cloud plays with your virtual environment has become an integral part of your IT initiatives.

Download this report to learn about:

  • The challenges organizations face on their journey to the cloud
  • The motivations - and risk - associated with this trend
  • How organizations globally are approaching moving virtual workloads to the cloud

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Novarica Market Navigator: Document ECM/CCM Systems

This report is designed to provide an overview of the current solution provider marketplace for document management/enterprise content management (ECM) systems and document creation/customer communication management (CCM) solutions. It is also designed to assist both property/casualty and life/health/annuity insurers in drawing up their shortlists of potential providers based on vendor market position and offering details.

These reports do not render judgment, since the fit between a potential provider and an insurer will be determined by the specific situation and needs of that insurer. Novarica provides these types of advisory consultations to more than 100 insurer clients through its retained advisory services.

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