How a Cloud Phone System Benefits Multi-Site Businesses?

When a business spans more than one location, the cost and complexity of maintaining the phone system can present major challenges. In many cases, whether as the result of organic growth or acquisitions, IT has inherited a patchwork of disparate hardware, solutions, and providers. Managing and supporting all of this—both from an IT and an accounting perspective—can be time-consuming, frustrating, and even unnerving.
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The Total Economic Impact™ Of RingCentral

RingCentral commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) that enterprises may realize by deploying RingCentral. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of RingCentral on their organizations.
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How to Connect Your Business Communications Like Never Before?

Are you ready to embrace the new world of work?

For many businesses, the phone is the lifeblood of communications. It’s a means of providing exemplary customer service and connecting staff efficiently, wherever they may be. Many businesses however, are far from utilising their phone’s full potential. This guide provides insight into modern hosted phone solutions and reasons it may be time to consider leaving the old PBX system behind.

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5 Mistakes to Avoid When Selecting a Business Phone System

The phone allows your business to flourish. It’s your lifeline to the outside world and is critical to the image you project to customers. It’s your connection to your customers and millions of prospective customers who will reach out to you. That is why selecting the right phone system is important. You need to be sure that the system you choose is reliable and adaptable to the changing needs of your growing business. There’s no need to waste time with trial and error when you can learn from other businesses like yours. To help, we’ve compiled five common mistakes people make when selecting a business phone system; and, more importantly, how you can avoid making these mistakes.
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How a Cloud Phone System Uniquely Supports your Mobile Workforce?

What’s the first thing you do when you wake up in the morning? According to a recent study, 84% of smartphone owners check their phones as soon as the alarm clock rings. As society becomes increasingly hooked on being connected anytime and anywhere, the notion of ‘work’ as a place to go from 9 to 5 is changing. For many people, the work environment is now fluid— constrained only by the number of reception bars on their wireless devices. In fact, Gartner predicts that the bring your own device (BYOD) trend will result in a 200 – 300% increase in mobile workers in 2014.
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The Need for End-to-End Performance Management

The realities of the modern IT landscape are daunting. Your business-critical applications are multi-platform, multi-tier, and span physical, virtual, and hybrid cloud environments. To reach your end user, application transactions traverse complex networks and infrastructure that are handling ever-increasing loads. In light of this, never has it been more challenging to monitor the performance and availability of the business services that your employees and customers count on.

Read this whitepaper to see how Riverbed delivers application service levels you can count on.
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The Business Value and ROI of SteelCentral

As organizations rely on IT to support critical business processes to an ever-greater degree, the importance of application performance management (APM) is growing. Gone are the days when systems monitoring and management could focus on components in isolation; instead, organizations must ensure that applications are operating at top efficiency from end to end to support critical business processes. This requires a holistic focus on the end user’s application experience.

With SteelCentral AppInternals and SteelCentral AppResponse, Riverbed Technology provides products designed to help IT monitor, detect, and diagnose application performance problems, no matter where end users are located or how they access the IT infrastructure. To better understand the business value of Riverbed APM solutions, IDC recently conducted a study of Riverbed customers, examining how they deployed and are using APM tools and the benefits delivered to their IT staff and the broader business.
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Performance Engineering for Applications

Ensuring application performance and quality is a shared responsibility across all groups within IT. Poor quality impacts IT and business performance, and increases incurred costs of maintenance. See how you can:

* Establish collaborative processes to identify and resolve bugs and performance problems early in the application lifecycle
* Expedite release cycles and ensure optimal end user experience
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Guidewire Performance Management Guide

Insurance organizations are constantly replacing legacy systems and practices with streamlined ones that help them compete better. In the area of billing, policy and claims management, Guidewire is broadly adopted. However:

* Rollouts are complex and delicate and require a thorough analysis of identifying impacted systems and stakeholders
* Implementations require understanding improvements that can be made to existing systems that Guidewire will need to integrate with
* Complete end-to-end performance visibility of Guidewire deployment is necessary for IT to ensure 24/7 performance and availability

Read this whitepaper to learn more.
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10 Reasons Why Developers Need Application Performance Monitoring

In today's business world, user expectations for application performance are incredibly high. This comes at a time, when, from a developer's standpoint, challenges are constantly growing.

In particular, developing business applications today is more complex than when a single application ran on dedicated hardware with its traffic running over a corporate backbone network. Now, applications typically are comprised of multiple components, each running on different systems (virtualized, distributed, hybrid, and cloud) all interconnected using a variety of company-owned, public Internet-based, or even cellular networks.

To build such modern applications, developers could use some help. That is where application performance management (APM) solutions come in. Read this whitepaper to learn 10 ways developers can use APM to improve the quality and performance of their software.
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EMA Report: Optimizing Cloud for Visibility and Performance with ADDM

Complex hybrid environments can make it difficult to track interdependencies, increasing the risk of disrupting critical business services. In this research paper by EMA, you’ll learn how application discovery and dependency mapping can help you:
  • Meet granular targets for availability, cost, and time-to-revenue for cloud services
  • Accelerate mean time to repair (MTTR) while communicating better with stakeholders
  • Manage even the most complex hybrid environments more efficiently and effectively
  • Understand the impact of proposed changes and potential security risks to guide decision-making
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Cloud Storage is strategically inevitable

Cloud computing can deliver storage services more effectively while saving both time and cost - but only if an organization first establishes an efficient data storage infrastructure. IBM can help by providing efficiency, automation and optimization capabilities.
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Integration von Big Data in Geschäftsprozesse und Unternehmenssysteme

Integrieren Sie Ihre Big Data Initiativen in die unternehmensweiten Geschäftsprozesse. Control-M für Hadoop beschleuinigt die Anwendungsentwicklung und vereinfacht gleichzeitig die Prozessintegration in Ihr Unternehmen.

Folgende Themenschwerpunkte werden behandelt:
  • Wie können Sie mit einem Enterprise Scheduler für Hadoop, weitere Automationsinseln vermeiden
  • Wie kann sichergestellt werden, dass Sie aus ihren Big Data Initiativen den gewünschten Mehrwert erhalten
  • Wie können Sie mit Ihren Big Data Initiativen sich den administrativen Herausforderungen & Bedürfnissen
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Workload Automation: Accelerate Digital Services Delivery

Managing Hadoop batch processing may consume a significant portion of application developers’ time and effort, which drives up application development times and costs. This paper from BMC discusses the obstacles IT organizations face in developing and managing Hadoop jobs and workflows and how a workload automation solution can remove these barriers.
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