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The Future of IT Ops is Autonomous

Today’s IT stack is more complex and more dynamic than ever before. This means that IT Ops teams must support both the legacy infrastructure accumulated over the years, and modern, ephemeral technologies mandated by cloud-first architectures. Stretched thin, and relying on legacy IT Ops tools, IT Ops teams are unable to effectively do this, resulting in a rising tide of outages, poor app performance and service disruptions. This takes a toll on the business, IT leaders and IT Ops teams.

What’s the answer? Artificial Intelligence (AI) and Machine Learning (ML). AI and ML can help IT Ops teams handle and resolve IT problems at scale, by intelligently automating various aspects of IT incident management. But that’s not all. Over time, as IT Ops teams and enterprises experience the benefits of automation, IT Ops will be able to move from simple automation to a more autonomous mode of operation. In this white paper, noted industry analyst Nancy Gohring from 451 Research describes how AI and ML help drive automation in IT Ops, why IT Ops will move from automation to autonomous over time, and key considerations for IT leaders as they embrace automation and autonomous operations.

The Eaton UPS and Power Management Fundamentals Handbook

From plug and receptacle charts and facts about power problems to an overview of various UPS topologies and factors affecting battery life, you’ll find a wealth of pertinent resources designed to help you develop the optimum solution. This handbook is your one-stop source for essential information ... whether you need power protection for small, medium or large data centers; health care facilities; or other environments in which ensuring uptime and safeguarding data are critical.

10 Best Practices for Driving Constituent Engagement through Digital Services

The public sector is undergoing a paradigm shift. Local, state, and federal agencies are realizing that there is a common solution to the problems of cost overruns, low performance, and employee turnover.

Just as leading companies in the private sector have improved the customer experience, governments can shake off their biggest burdens and focus on accomplishing their public service missions by improving the constituent experience.

IT Leader’s Guide: Get Buy-in for Going Digital

In the past decade, SaaS companies have made the process of “going digital” affordable and easy. If you want to convince stakeholders that the future of government operations is digital, you just need to show them how simple it can really be.

We’ve compiled some materials that you can share to generate more buy-in for going digital. Feel free to use any of these materials in your next presentation!

A Government Guide For Going Digital

A digital office frees up your government to focus on more complex problems, offers a better experience for constituents, and creates new possibilities for engagement.

The good news: In the past decade, SaaS companies have made the process of “going digital” affordable and easy, saving you more time and money as you streamline internal operations and engagement with constituents.

So, where do you start?

10 Best Practices for Driving Constituent Engagement through Digital Services

The public sector is undergoing a paradigm shift. Local, state, and federal agencies are realizing that there is a common solution to the problems of cost overruns, low performance, and employee turnover.

Just as leading companies in the private sector have improved the customer experience, governments can shake off their biggest burdens and focus on accomplishing their public service missions by improving the constituent experience.

IT Ops reporting is broken

This is a serious problem for IT execs.

They need to transform IT Ops to catch up with software and infrastructure modernization. In order to transform IT Ops, they must have easy and ready access to insight-rich, actionable IT Ops performance reports and analytics. But because IT Ops reporting is broken, there’s no easy way to do that.

How to Intelligently Automate and Scale IT Operations at Global Enterprises

Digital transformation is critical for any enterprise that wants to win in today’s market. It requires meaningful IT investments in new applications, clouds, services, infrastructure and delivery models. These add complexity and scale that compound the already heavy burden on IT Operations, which in turn increases the risk of painful IT disruptions.

Service outages, lost revenue, angry customers and runaway costs put at risk the very technology-enabled innovations meant to keep your enterprise competitive. For IT Operations to transform, it must intelligently automate and scale in order to keep up with a transforming IT reality.

The current generation of automation technologies – based on static rules and largely built by hand - are not a ﬁt for modern, and complex IT environments. It’s time for the next generation of automation…

The Need for Speed: Automating Manual Processes

Today, business has become increasingly global, sophisticated, and complex accelerating the pace of operations and response times. The need for speed is a must. To be quick and agile, organizations are increasingly seeking to automate their operations. Yet, how this be accomplished at scale and within a timely manner?

Read The Need for Speed: Automating Manual Processes and learn how low code platforms like TrackVia enable you to create custom workflow applications that are mobile ready and IT approved within weeks. Download the paper now.

A Citrix Ready verified solution—from Cisco

Digital transformation is quickly impacting every industry, making it increasingly difficult to keep pace with an evolving digital workplace. Many businesses, especially those with smaller IT teams and lower budgets, struggle with implementing new solutions and delivering enterprise-level services like desktop virtualization and BYOD.

Why Scaling is the Biggest Challenge for the On-Demand Economy

As the on-demand economy continues to boom, user expectations continue to grow. We don’t just want the service or product as quickly as possible: we want all the updates, alerts, notifications, and communication in-between, from start to finish. It’s a stream of constant updates and conversation, and the expectation (or, really, the requirement) is that everything happens in realtime.

The Deﬁnitive Guide to Creating a Reliable Mobile App

Ensuring performance and security is easy in the lab, but not in the wild. Reliability is your mobile app or product working as intended, no matter the network environment, device, operating system, or load of concurrent users. It’s providing a persistent, high-speed and predictable experience for your end users. And it’s protecting the valuable and sensitive data your app and users are streaming.

In this guide, you’ll hear from Product Managers across a variety of industries on what they see as most important for ensuring mobile reliability; and gain a better understanding of what it takes to build scalable and secure mobile apps.

IT Ops reporting is broken

This is a serious problem for IT execs.

They need to transform IT Ops to catch up with software and infrastructure modernization. In order to transform IT Ops, they must have easy and ready access to insight-rich, actionable IT Ops performance reports and analytics. But because IT Ops reporting is broken, there’s no easy way to do that.

How to Intelligently Automate and Scale IT Operations at Global Enterprises

Digital transformation is critical for any enterprise that wants to win in today’s market. It requires meaningful IT investments in new applications, clouds, services, infrastructure and delivery models. These add complexity and scale that compound the already heavy burden on IT Operations, which in turn increases the risk of painful IT disruptions.

Service outages, lost revenue, angry customers and runaway costs put at risk the very technology-enabled innovations meant to keep your enterprise competitive. For IT Operations to transform, it must intelligently automate and scale in order to keep up with a transforming IT reality.

The current generation of automation technologies – based on static rules and largely built by hand - are not a ﬁt for modern, and complex IT environments. It’s time for the next generation of automation…

Data Security for the Way People Work

Now more than ever, IT technologists need to take control of PC infrastructure costs while deploying secure and manageable client solutions for their end users. With all the options available, how can IT pros position the right PC lifecycle solutions with management to make IT deployment, maintenance and continuous modernization simple?

Data security is at the top of the priority list for most organizations, as well it should be. Threats have never been more numerous, more varied or more dangerous. Phishing attacks, malware, ransomware, BIOS attacks and advanced persistent threats (APTs) are multiplying relentlessly (see sidebar). The dangers of data loss, extortion and identity theft are real. The global average cost of a data breach is $3.62 million USD, according to Ponemon Institute.

Download this white paper from Dell and Intel® to learn more.