How the City of Sacramento Scaled it’s Online Government Services – SlashdotMedia AdOps Asset Management

How the City of Sacramento Scaled it's Online Government Services

Greg Western, website administrator for the City of Sacramento, and his small web team have now converted more than 600 paper-based forms to online services for the City. In this case study, you'll learn how his team got started on going paperless and how, two years later, the team now works with 13 different departments on an ongoing basis to digitize forms and streamline processes for citizens and staff.

The case study answers key questions such as:

  • How did your team start going paperless?
  • How did you calculate time savings for digital forms?
  • What are your most used forms?
  • How do you handle form governance and permissioning?
  • Has the accuracy of form submissions improved?
  • How have your processes changed since digitizing your forms?
  • What platforms have you integrated with SeamlessDocs?
  • What workflows do you use?
  • Did you have any accessibility issues?
Start Here
I understand that by clicking the button below I agree to receive quotes, newsletters and other information from SeamlessDocs, sourceforge.net and its partners regarding business software, IT services and related products. I understand that I can withdraw my consent at anytime. I understand by clicking on the green button below I am agreeing to the SourceForge Terms of Use and the Privacy Policy which describe how we use and share your data.