Sponsor: Hewlett Packard – CA

The volume and variety of data required to monitor and manage complex IT systems has grown exponentially, which increases the need for new technologies to ingest, store and analyze the data. These technologies will need to be organized into a single, architected platform. The demand for IT operations analytics (ITOA) processes, technologies and services has grown significantly during the past two years. The primary goal of ITOA platforms is to deliver inferences about IT operations data to its users — an inference being an explicit addition to the information present in the data itself, generated by deductive and inductive processes applied to the data. Read Gartner’s report on IT Operations analytics to learn more.

Consolidating IT event management in a centralized operations bridge can help you increase efficiency in the short term while setting the stage for greater competitiveness over the long term. Read the white paper and learn how your organization can benefit from faster advanced event management, problem resolution, higher service quality, and lower overall IT costs.

There are 5 roadblocks to getting to "ticketless" IT - and HP has 5 ways to remove these roadblocks. Learn how to get on the ticketless track with HP Service Anywhere.

Turn data into knowledge. Enable IT to mine social knowledge and create insight for the business. The trends encompassed by cloud, Big Data, social, and mobile have given rise to a new style of IT. This new approach creates the opportunity to drive agility and time to value by connecting the IT service management (ITSM) landscape with today’s user interactions—driving collective insight, identifying trends, solving problems faster, and making better decisions.

Imagine an IT organization that can deliver services faster with improved service quality while radically reducing the number of IT tickets. This isn’t a vision for the future. It’s the reality today for growing numbers of organizations that are leveraging big data and connected intelligence to transform the service desk. In this white paper, discover three ways big data can transform your service desk.

Learn about top 6 things your agile platform should be: 1) Divvied up for focus, 2) Hands on with stakeholders, 3) Designed to raise issues, 4) Rigorous, cumulative testing, 5) Designed for change and 6) Measured for true progress. Download the white paper today.

While the era of the app and the user brings big challenges, it also brings big opportunities for companies armed with the right tools. Download the white paper and read how to deliver better software in less time in five steps. Move your functional testing processes into the era of the app, bring the focus on the user, and learn about the HP tools that can enable your transformation.

Mobile devices create unique opportunities to rethink and redesign business processes to take advantage of their expanded capabilities. However, these changes bring challenges spanning testing, app performance and ensuring a consistent user experience. This business white paper discusses mobile application challenges that IT teams face and how HP mobile testing solutions can help.

Did you know that 48% of users are less likely to use a mobile app again if it fails? The mobile experience hinges on billions of unique factors and there’s a lot at risk when a mobile app fails. Mitigate your risk. Download the infographic and learn the three key objectives for mobile testing.

Today’s mobile application testing solutions vary greatly in their capabilities. Many address only part of the mobile testing challenge, leaving you with critical unanswered questions about the performance of your mobile app in the real world. How do you choose the right mobile testing solution? Begin with this list of 12 vendor considerations for mobile testing.

Did you know that 48% of users are less likely to use a mobile app again if it fails? The mobile experience hinges on billions of unique factors and there’s a lot at risk when a mobile app fails. Mitigate your risk. Download the infographic and learn the three key objectives for mobile testing.

From server provisioning and server patching to system updates and upgrades, change is the only constant in today’s data centers. And change brings challenges. If you rely on manual processes, the steady stream of change requests can drain the productivity of your staff and trigger IT incidents caused by human errors. IT process automation and orchestration tools can help you take control of change and use it for better business outcomes.

From natural disasters to hackers to human error, IT downtime can be unexpected and unavoidable. Every minute your systems are down, the financial implications grow. Use this interactive tool to assess your disaster recovery readiness.

No business is immune to the threat of IT downtime caused by natural and man-made disasters. Human-induced events pose the biggest risk: from simple IT configuration errors to significant data center problems. While you can hope to avoid events that threaten the continuity of your business, the reality remains unchanged: Disasters happen, and you need to prepare for them.