Dial Tone Reliability: Optimizing Hybrid Telco Infrastructure through ITSM

Today, consumerization of IT drives user expectations for new apps, richer analytics and support for every device under the sun, IT teams are under increasing pressure to deliver better than “five nines” for virtually every application imaginable, and to do so under a data deluge that shows no signs of abating. And the need is real; The Ponemon Institute estimates the average outage lasts about 90 minutes and costs $450,000!

Attend this TechBytes series, presented by Slashdot Media and sponsored by IBM to learn how enterprises of all kinds are taking advantage of the latest in middleware tools to increase business agility, accelerate decision-making, and embrace hybrid environments to meet increasing user demand while reducing operating costs overall. Attendees will learn:

  • How to leverage analytics to increase efficiency while improving reliability
  • Benefits of becoming proactive rather than firefighting application performance issues
  • How to apply cognitive predictive analytics to stop costly IT outages before they start.
  • Where to start when beginning to leverage ITSM in your environment
  • Why Telcos and other companies providing “dial-tone” reliability are utilizing advanced analytics tools in their ITSM portfolio to ensure uptime for even the most dynamic network infrastructure

Register now to hear expert speakers discuss how operations insight, analytics, and automation can work together to give your CIO peace of mind and keep your users happy.

About the presenter:

Denis Murphy, is an offering manager for IBM Cloud with responsibility for Telco offerings. Denis’ current focus is on OSS solutions for Cloud based networking including NFV solutions. Prior to this role he was the product manager for network performance management product line, addressing Enterprise & Telco markets.

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Taking the Risk out of IT Operations: Increasing Service Levels AND ROI

Today, consumerization of IT drives user expectations for new apps, richer analytics and support for every device under the sun, IT teams are under increasing pressure to deliver better than “five nines” for virtually every application imaginable, and to do so under a data deluge that shows no signs of abating. And the need is real; The Ponemon Institute estimates the average outage lasts about 90 minutes and costs $450,000!

Attend this TechBytes series, presented by Slashdot Media and sponsored by IBM to learn how enterprises of all kinds are taking advantage of the latest in middleware tools to increase business agility, accelerate decision-making, and embrace hybrid environments to meet increasing user demand while reducing operating costs overall. Attendees will learn:

  • How to leverage analytics to increase efficiency while improving reliability
  • Benefits of becoming proactive rather than firefighting application performance issues
  • How to apply cognitive predictive analytics to stop costly IT outages before they start.
  • Where to start when beginning to leverage ITSM in your environment
  • Why Telcos and other companies providing “dial-tone” reliability are utilizing advanced analytics tools in their ITSM portfolio to ensure uptime for even the most dynamic network infrastructure

Register now to hear expert speakers discuss how operations insight, analytics, and automation can work together to give your CIO peace of mind and keep your users happy.

About the presenter:

Joakim Tenlen has over 17 years of experience in the Operations Management space. In his current role as an Offering Manager at IBM, Joakim is responsible for Netcool Operations Insight. He formerly was Product Manager for Tivoli’s Service Assurance portfolio, setting overall direction with the Network and Service Assurance team.

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Thriving in a Hybrid IT Environment: Turning Data into Insight into Action

Today, consumerization of IT drives user expectations for new apps, richer analytics and support for every device under the sun, IT teams are under increasing pressure to deliver better than “five nines” for virtually every application imaginable, and to do so under a data deluge that shows no signs of abating. And the need is real; The Ponemon Institute estimates the average outage lasts about 90 minutes and costs $450,000!

Attend this TechBytes series, presented by Slashdot Media and sponsored by IBM to learn how enterprises of all kinds are taking advantage of the latest in middleware tools to increase business agility, accelerate decision-making, and embrace hybrid environments to meet increasing user demand while reducing operating costs overall. Attendees will learn:

  • How to leverage analytics to increase efficiency while improving reliability
  • Benefits of becoming proactive rather than firefighting application performance issues
  • How to apply cognitive predictive analytics to stop costly IT outages before they start.
  • Where to start when beginning to leverage ITSM in your environment
  • Why Telcos and other companies providing “dial-tone” reliability are utilizing advanced analytics tools in their ITSM portfolio to ensure uptime for even the most dynamic network infrastructure

Register now to hear expert speakers discuss how operations insight, analytics, and automation can work together to give your CIO peace of mind and keep your users happy.

About the presenter:

Denny O’Brien is the Program Director for IBM Operations Analytics offering management, where he leads the end-to-end business for IBM's IT Operations Analytics (ITOA) offerings portfolio. He leads design and delivery of market strategy and business enablement for these critical offerings. Denny joined IBM from Tivoli, where he held a series of strategic development, program management, and marketing roles. Denny received his BA in technical communication from East Carolina University.

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How New Cloud Strategies Drive Productivity and Savings for the App Economy

Today’s dynamic business climate is increasingly application-powered, and as a result the need for code to address change is accelerating. Even businesses that have already adopted agile development and deployment processes and DevOps strategies are struggling with many challenges including:

  • Requirement for significant IT involvement to deliver functionality
  • The increasing challenge of “multi-speed” IT and connecting front-end and back-end systems, exacerbated by application and data siloes
  • Application development, testing and QA backlogs due to increasing user demands driven by consumerization of IT

to name just a few. Attend this TechBytes video series sponsored by IBM to learn how organizations of all types and sizes are now addressing these myriad challenges by adopting new development and execution platforms that accelerate the entire application lifecycle while creating substantial savings. These bite-sized webinars will cover the latest market conditions in the application development arena, with a particular focus on mobile; dive into the greatest challenges facing development and deployment teams today, and present strategies and tactics that can reduce workload, deliver more, faster, while getting more out of your IT dollar.

About the Presenter:

Soloman Barghouthi is IBM's Application Platform and Cloud Specialist and a Senior Technical Staff Member. Over the years he has held several development, architecture, and leadership positions in the WebSphere Application Server product. Soloman holds many patents and has published numerous papers and videos covering a wide range of technology topics. From his involvement over many years in the development of enterprise software, he has a deep understanding of all aspects of producing software from inception to market.

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Embracing New Software Agility to Drive Customer Satisfaction, Deliver New Services

Today’s dynamic business climate is increasingly application-powered, and as a result the need for code to address change is accelerating. Even businesses that have already adopted agile development and deployment processes and DevOps strategies are struggling with many challenges including:

  • Requirement for significant IT involvement to deliver functionality
  • The increasing challenge of “multi-speed” IT and connecting front-end and back-end systems, exacerbated by application and data siloes
  • Application development, testing and QA backlogs due to increasing user demands driven by consumerization of IT

to name just a few. Attend this TechBytes video series sponsored by IBM to learn how organizations of all types and sizes are now addressing these myriad challenges by adopting new development and execution platforms that accelerate the entire application lifecycle while creating substantial savings. These bite-sized webinars will cover the latest market conditions in the application development arena, with a particular focus on mobile; dive into the greatest challenges facing development and deployment teams today, and present strategies and tactics that can reduce workload, deliver more, faster, while getting more out of your IT dollar.

About the Presenter:

Soloman Barghouthi is IBM's Application Platform and Cloud Specialist and a Senior Technical Staff Member. Over the years he has held several development, architecture, and leadership positions in the WebSphere Application Server product. Soloman holds many patents and has published numerous papers and videos covering a wide range of technology topics. From his involvement over many years in the development of enterprise software, he has a deep understanding of all aspects of producing software from inception to market.

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The Modernization Imperative: Developing and Deploying in our Hybrid IT World

Today’s dynamic business climate is increasingly application-powered, and as a result the need for code to address change is accelerating. Even businesses that have already adopted agile development and deployment processes and DevOps strategies are struggling with many challenges including:

  • Requirement for significant IT involvement to deliver functionality
  • The increasing challenge of “multi-speed” IT and connecting front-end and back-end systems, exacerbated by application and data siloes
  • Application development, testing and QA backlogs due to increasing user demands driven by consumerization of IT

to name just a few. Attend this TechBytes video series sponsored by IBM to learn how organizations of all types and sizes are now addressing these myriad challenges by adopting new development and execution platforms that accelerate the entire application lifecycle while creating substantial savings. These bite-sized webinars will cover the latest market conditions in the application development arena, with a particular focus on mobile; dive into the greatest challenges facing development and deployment teams today, and present strategies and tactics that can reduce workload, deliver more, faster, while getting more out of your IT dollar.

About the Presenter:

Soloman Barghouthi is IBM's Application Platform and Cloud Specialist and a Senior Technical Staff Member. Over the years he has held several development, architecture, and leadership positions in the WebSphere Application Server product. Soloman holds many patents and has published numerous papers and videos covering a wide range of technology topics. From his involvement over many years in the development of enterprise software, he has a deep understanding of all aspects of producing software from inception to market.

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APM Vendor Landscape

Application performance management (APM) has graduated from monitoring back-end systems to helping delight customers. Infrastructure and operations (I&O) professionals tasked with managing today's complex technology face choosing from a dizzying number of vendors to keep critical client-facing systems up and anticipate problems.

Download the Forrester Report

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7 Steps to Getting Your API Architecture Right the First Time

As a best practice for solution delivery, a strong API strategy can drive a whole landscape of opportunity for IT managers. This paper draws from data collected by CIC and many customer discussions to highlight the most pressing API issues facing IT teams.

Download this white paper to learn:

  • Why you need an API strategy
  • Tips to avoid common pitfalls and barriers to compelling APIs
  • Ways to foster new ecosystems
  • The value of connecting back"
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Why IoT Needs a Data Integration Strategy

One of the exciting areas of the IoT is its potential to change how we engage with technology and transact business. The move to IoT is providing unprecedented access to data that either didn’t exist before, or was too complicated and expensive to collect. While the Machine to Machine (M2M) era focused mainly on the challenges of connecting devices, the IoT era concentrates on the opportunities presented to businesses who use connected data. This data can provide valuable context for business processes. By collecting and analyzing IoT data, groups within an organization can increase efficiencies with services such as predictive maintenance and route optimization. It can also improve the customer experience by supporting new service experiences such as omnichannel retail and smart home applications.
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Application Performance Management for App-Driven Businesses

Software applications are essential in today’s business environment, where internal and external services are delivered across mobile, social, collaboration, and cloud technologies. Application Performance Management (APM) is strategically important for companies that need to ensure the performance and availability of business-critical software applications -- if an application has problems that impact customers, a business can lose revenues or incur damage to its brand.

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Modernizing and migrating applications for government agencies

Government agencies want to migrate and modernize their applications. This might be as straight forward as migrating from a proprietary application server to an open source Java™ application server, or the modernization of a monolith application into a more modular microservice-driven application. Choosing the right infrastructure to host these migrated or modernized applications is a looming question for clients.

Join this webinar as Red Hat discusses pathways to:

  • Reduce Oracle and IBM maintenance bills by migrating application servers and messaging technology to Red Hat® JBoss® Middleware.
  • Migrate applications to cloud providers like Amazon and Microsoft using the same secure platforms already in your datacenter.
  • Understand the correct migration path for your Linux® containers and microservices.
  • Containerizing applications.

Speakers:
Zohaib Khan, app migration practice lead and PaaS Community of Practice manager, Red Hat
Jason Corey, middleware sales manager, Public Sector, Red Hat

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IoT Upsets Application Development

Before IoT, applications worked using a "request and response" design where information flows in one direction. Now with the emergence of IoT, applications need to be able to flow data both ways and be able to learn from the incoming data to make improvements on-the-fly.

This report will provide you with insight into how applications must now be developed to cater to an IoT world and how you can incorporate machine learning to facilitate IoT data interpretation.

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The Platform Transformation: How IoT Will Change IT and When

IoT is here to stay. In fact, the IoT platform market is projected to hit $1.6 billion by 2021. IoT makes it possible for businesses to connect to things, people, and locations, manage those connections and harnesses data that can provide insight for businesses.

This report explores key considerations for future-proofing elements of your IT stack and smoothing the transition to IoT components for your business.

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Foundational Elements of an IoT Solution

IoT may seem like a wide array of technologies arranged in a bewildering set of combinations, which is true, but reading this eBook can thankfully break things down for you into clear layers that you can use to inform your mental model of IoT to create your own IoT application. This eBook will teach you how to:

  • Break down IoT into a mental framework to think about your solution
  • Connect, secure and interact with things in the cloud
  • Design and implement with key cloud technologies in mind
  • Wrap up all the information into an application quickly and effectively
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