Joy of Data: Powerful Use Cases for Customer Data

Hey, all you Marketing, Analytics and Data Chefs! Welcome to The Joy of Data, a new kind of cookbook!

This ebook is full of delightful data recipes that showcase what ingredients go into baking solid customer loyalty and retention programs, whipping up powerful and personalized messaging, cooking up sophisticated advertising strategies and rolling them all up with predictive insights to create joyful experiences for your customers (what a joyful mouthful)!

Let’s roll up our sleeves, tie on our digital aprons and get our tech stack utensils organized to start cooking up some experience goodness together.

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Joy of Data: Powerful Use Cases for Customer Data

Hey, all you Marketing, Analytics and Data Chefs! Welcome to The Joy of Data, a new kind of cookbook!

This ebook is full of delightful data recipes that showcase what ingredients go into baking solid customer loyalty and retention programs, whipping up powerful and personalized messaging, cooking up sophisticated advertising strategies and rolling them all up with predictive insights to create joyful experiences for your customers (what a joyful mouthful)!

Let’s roll up our sleeves, tie on our digital aprons and get our tech stack utensils organized to start cooking up some experience goodness together.

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Legacy Enterprise Content Management (ECM) Replacement Guide

As you evaluate new vendors to replace your legacy ECM system, it’s critical to identify a modern solution that supports digital agility and provides cost-effective performance, scalability, and responsiveness.

Below are 10 critical requirements to include in your ECM replacement Request for Information (RFI)/Request for Proposal (RFP) to ensure successful migration, user adoption, and long-term viability.

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Save administrator time and effort by activating Red Hat Insights – DBCBA5

Detecting configuration or compliance flaws in sprawling infrastructures of Red Hat® Enterprise Linux® systems can consume significant time and energy from administrators. Red Hat Insights, a monitoring and management tool, is included as part of the Red Hat Enterprise Linux subscription to proactively identify risks and save administrator time and effort. This analyst report by Principled Technologies compares Red Hat Insights to a typical homegrown workflow and found it saved time and labor.

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Red Hat Enterprise Linux for edge computing – DBCBA5

Enterprises are shifting towards edge computing as part of their digital transformation journey to the hybrid cloud. Part of this shift allows enterprises to run and maintain their business and innovate rapidly because of the influx of data creation and consumption at the source. Red Hat® Enterprise Linux® provides a consistent, flexible, and security-focused foundation that maximizes system stability with workload independence at the edge.

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AI Transformation Playbook

AI (Artificial Intelligence) technology is now poised to transform every industry, just as electricity did 100 years ago. Between now and 2030, it will create an estimated $13 trillion of GDP growth. While it has already created tremendous value in leading technology companies such as Google, Baidu, Microsoft and Facebook, much of the additional waves of value creation will go beyond the software sector.

This AI Transformation Playbook draws on insights gleaned from leading the Google Brain team and the Baidu AI Group, which played leading roles in transforming both Google and Baidu into great AI companies. It is possible for any enterprise to follow this Playbook and become a strong AI company, though these recommendations are tailored primarily for larger enterprises with a market cap/valuation from $500M to $500B.

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Redefining Quality Control with AI-powered Visual Inspection for Manufacturing

Emerging technology — from the introduction of assembly lines to the Internet of Things — has always defined manufacturing.

With the creation of computers and early automation came traditional machine vision, in which machines analyze photos of parts and components for defects based on a set of human-defined rules. While it reduces human error, traditional machine vision lacks the capacity to solve for pain points like complex defects and changing environments.

Today, more sophisticated artificial intelligence (AI), including machine learning (ML) and deep learning (DL), allows manufacturers to use AI-powered visual inspection to enhance quality and reduce costs. But even now, only 5% of manufacturing companies have a clearly defined strategy for implementing AI.

Companies need strategies to overcome challenges in visual inspection, which still relies heavily on human inspectors or inflexible rules-based machine vision. The cost of sending defective pieces to customers — both in reputation and in recalls — isn’t sustainable in a competitive global environment.

The right AI platforms offer tools that can enhance quality control and cut costs — after users tackle key obstacles.

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Accelerate AI Adoption

Landing AI’s industrial AI platform consists of a suite of interconnected tools that enables you to build, deploy, manage and scale AI solutions for visual inspection in an end-to-end workflow.

Designed from the bottom up to enable manufacturers to take projects from concepts to scalable solutions with speed, LandingLens minimizes customization and scaling challenges. While AI models are unique, leveraging universal tools can expedite complex projects. Built for evolving data, LandingLens is comprised of a suite of tools to automate machine learning for industrial vision.

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2020 Global AI-Powered Vision Inspection Enabling Technology Leadership Award

As the AI tide takes over all industries, Landing AI’s most innovative, effective, and easy-to-use AI-powered vision inspection platform enables manufacturers to achieve high-quality output. Landing AI offers immense value to its customers through its robust and adaptive AI algorithms, which is constantly improved by some of the best technical minds in the industry and seamlessly updated at the customer site through the cloud. The visionary leadership of Dr. Andrew Ng, the highly driven techno-commercial team, strong vision inspection domain knowledge, and resilience toward ensuring customer success well position Landing AI to remain a market leader in this space.

With its strong overall performance, Landing AI has earned Frost & Sullivan’s 2020 Enabling Technology Leadership Award in the global AI-powered vision inspection industry.

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Why ECM Modernization is Critical Now, Not Later

This white paper is intended for senior enterprise architects and CIOs concerned that their business needs have outgrown their legacy information systems’ ability to deliver tangible business value.

The paper highlights the costs and risks of remaining on those systems, reasons to consider more modern alternatives, and key considerations to keep in mind.

It answers two critical questions:

  • Are legacy information systems viable for the long run given changing consumer preferences?

  • Has competitive pressure pushed legacy information systems beyond their breaking point?

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Software Patches: The Seatbelt of Cybersecurity

Similar to a seatbelt, keeping software updated through patch management is a crucial security feature. However, the complications of patching in the past have led many IT managers and business owners to opt out of patching altogether. In this white paper, we’ll cover:

  • Why many experts recognize patch management's importance yet still opt out

  • How modern patch management solutions address common patching issues

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Modernize Your Cybersecurity Now: 10 Reasons Why and 10 Ways To Take Action

Is your business or IT team doing all it can to secure devices? With users connecting from anywhere and network perimeters dissolving, this year has quickly turned in to one of the most transformational years for cybersecurity. Now is the time to ensure your security is modernized and ready to take on the latest attack methods.

This white paper will walk you through:

  • Why it's crucial to modernize your cybersecurity, especially in 2020

  • Tangible ways to implement security that will establish protection today and in the future

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Customer Support Transformation – The Guide to Essential Practices and Metrics

TeamSupport recently issued a major industry report in collaboration with ServiceXRG called Customer Support Transformation: The Guide to Essential Practices and Metrics. This report examines important trends in customer support delivery and offers tangible guidance for customer support and service professionals to meet growing expectations of both customers and company executives.

This report examines:

  • Customer demand for Support services.
  • Practices companies use to manage and respond to customer Support requests.
  • Metrics and measurements for Support.
  • Benchmarks to indicate current performance levels.
  • Strategies and practices to scale Support.
  • New challenges and opportunities for Support.

Download the report to learn more.

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Save Time and Money by Automating Active Directory with Group ID

The savings in time is substantial.

IT is under immense pressure to keep the business-side happy and productive while reducing costs. GroupID is your solution.

In this guide with Imanami, learn how GroupID can help group management, transfer ownership, and increase security for members while streamlining processes and saving time and money.

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