When Daniel Sullivan started Sullivan Solar Power he had one goal in mind: to transform the way the world generates electricity.

At the time his company launched in 2004 it was one of few in the San Diego area that installed solar power systems. Since then not only has Sullivan Solar Power grown tremendously, so has the industry itself.
But the company’s fast growth was hindering their ability to deliver. Sullivan Solar Power needed to find a way to stay ahead of the competition. Company leaders quickly identified that they needed a better way to manage an exploding volume of sales leads.

The company’s spreadsheet-based system for tracking leads was inconsistent and impossible to report on making it difficult to know the actual number of leads. The team turned to Quick Base to quickly build a centralized system to manage sales leads and other key company information. They have since leveraged Quick Base to streamline multiple processes and functions, from multiple business functions like HR, Purchasing, and IT.

Digital transformation has become the watchword—or, some would say, buzzword—in corporate suites for much of the past decade. The drive to leverage digital capabilities comes as operational agility is seen as the answer for innovating new business models and serving rapidly shifting customer demands. The Covid-19 pandemic has only intensified the need for organizations to move quickly to prepare for the next large-scale crisis or seize a new opportunity.

Quick Base has sponsored this research by Harvard Business Review Analytic Services to explore why IT leaders are embracing dual-track transformation, the impacts on their businesses, and how they are implementing rapid-cycle innovation to support this strategy. In this survey, you’ll see data that reflects input from over 400 IT leaders, as well as crucial insight from chief information officers at some of the largest companies in the world.

Process is the lifeblood of every business, and yet too many organizations suffer from processes that are inefficient and unsustainable. Whether your organization is stuck navigating a snarl of unwieldy spreadsheets and emails or painstakingly customizing large, complex systems with part-time support from overworked technical teams, the result is the same: a bogged-down business with frustrated employees, customers, and shareholders.

It doesn’t have to be this way.