5 Proven Ways to Drive Continuous Improvement

Process is the lifeblood of every business, and yet too many organizations suffer from processes that are inefficient and unsustainable. Whether your organization is stuck navigating a snarl of unwieldy spreadsheets and emails or painstakingly customizing large, complex systems with part-time support from overworked technical teams, the result is the same: a bogged-down business with frustrated employees, customers, and shareholders.

It doesn’t have to be this way.

Creating and sustaining efficient business processes requires expert planning and design, but also supporting technologies to keep work moving across the entire process. In this eBook, we’ll show you how five different organizations transformed previously disparate tasks and workflows into a seamless process with all the benefits—at a fraction of the cost or time commitment—of customizing legacy business applications.

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A Galaxy of IT Insights

At Eaton, we've always strived to get to know IT pros and their needs by listening to them directly. Recently we launched My IT Galaxy, a questionnaire-slash-infographic creator, where nearly 900 IT pros told us about their day-to-day realities, infrastructure, and stance on pizza toppings.

Our survey included a spectrum of environments, organizations and industries, including education, healthcare, finance, and retail. And so, a whole galaxy of IT insights was born. Here are some of the results.

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A Galaxy of IT Insights

At Eaton, we've always strived to get to know IT pros and their needs by listening to them directly. Recently we launched My IT Galaxy, a questionnaire-slash-infographic creator, where nearly 900 IT pros told us about their day-to-day realities, infrastructure, and stance on pizza toppings.

Our survey included a spectrum of environments, organizations and industries, including education, healthcare, finance, and retail. And so, a whole galaxy of IT insights was born. Here are some of the results.

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Infographic: Accelerating Automation: How Businesses are Adapting to a Post COVID-19 World

The majority of business leaders say they have made business process automation a top priority in recent years. But now, 80% of business leaders say they face new challenges as a direct result of COVID-19. Organizations overwhelmingly agree that business process automation is crucial in a post-COVID world—but it won’t be easy. Businesses will have to invest in technologies that scale with the business, standardize strategies for continual process improvement, allow citizen developers to drive automation efforts, and most importantly, embrace change. Download this infographic to learn more about how K2, a leader in intelligent process automation, can help.

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Whitepaper: Accelerating Automation: How Businesses are Adapting to a Post COVID-19 World

Business process automation is challenging at the baseline – and COVID-19 has made it feel nearly impossible. However, it is more important now than ever.

Organizations overwhelmingly agree that business process automation must be embraced to address new, immediate business realities as well as to ensure long-term survival. This is not an easy road. Those who are most effective at overcoming barriers and rallying their teams to embrace change will be well- poised to win in the future.

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COVID-19 Just Accelerated Your Road to Automation

This webinar focuses on how COVID-19 has accelerated your road to automation, and how you can use K2 tools to not only patch the gap, but rapidly automate solutions across your enterprise. Learn tips to implement your automation strategy and become adept at adapting to crises with speed and agility. This discussion also explores how COVID-19 broke organization's processes, but more importantly how COVID-19 has created a new "business as usual".

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COVID-19 Remote Work Just Broke Your Processes: Here’s What To Do About It

Automating business processes to win, serve, and retain customers has been an imperative for years. With COVID-19 sending workers home to work en masse, the goal for many has become restoring manual processes that have either failed completely or been crippled. Read this report to learn how to mitigate the current business disruptions and set a foundation for faster, more agile process automation going forward.

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FreddieMac- Crawl, Walk, Run – Improve IT operations with xMatters

Over the course of the past several years, FreddieMac's IT service management needed a way to pull support staff and information from workday, the current system at the time. They needed a tool that was easy to use, worked reliably all the time, and something that was consistent and fun. Instead of updating information manually on spreadsheets, they were able to achieve IT excellence with xMatters.

Learn more about FreddieMac's journey with xMatters, and how they integrated with ServiceNow to master roster rotations, manage escalations among staff, and streamline the IT infrastructure to grow from ~100 to ~300 support groups.

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Whitepaper – Top 5 Salesforce Integration Patterns

Getting the most value out of your IT investments is now more crucial than ever. Integrating Salesforce with your enterprise architecture is key to enabling sales teams, enhancing customer loyalty, and growing market capabilities.

Read this whitepaper to learn how to:

  • Streamline business processes and maximize services and solutions.
  • Integrate Salesforce with custom applications, databases, ERP, and CRM systems.
  • Synchronize CRM systems, migrate from legacy CRM systems, broadcast ERP data into your CRM system, and more.

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Open Source Security And Risk Analysis Report

Synopsys helps development teams build secure, high-quality software, minimizing risks while maximizing speed and productivity. Synopsys, a recognized leader in application security, provides static analysis, software composition analysis, and dynamic analysis solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior.

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Navigating the Open Source Risk Landscape

Open source use isn’t risky, but unmanaged use of open source is.

Open source software forms the backbone of nearly every application in every industry. Chances are that includes the applications your company develops as well. If you can’t produce an accurate inventory of the licenses, versions, and patch status of the open source components in your applications, it’s time to assess your open source management policies.

This paper provides insights and recommendations to help organizations and their development and IT teams better manage the open source risk landscape. It covers:

  • Open source license risk and the need to identify and catalog open source licenses
  • Security risk that comes with open source use and inadequate vulnerability management
  • Operational open source risk, version control, and the dangers of using inactive components

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The DIY Guide to Open Source Vulnerability Management

According to SAP, more than 80% of all cyber attacks are happening on the application layer,1 specifically targeting software applications rather than the network.

Hackers take the easiest path when determining exploits and choose applications that offer the best attack surface opportunities. Those opportunities are generally created by unpatched or outdated software.

For example, Heartbleed, a dangerous security flaw, critically exposes OpenSSL, an open source project used in hundreds of thousands of applications that need to secure communications over computer networks against eavesdropping. Yet 56% of all OpenSSL versions that Cisco Security Research examined in its 2015 security report2 were still vulnerable to Heartbleed, more than two years after the Heartbleed vulnerability was first disclosed and a patched version issued.

This illustrates the difficulty organizations have in inventorying and managing open source components rather than a lack of security diligence. Without a comprehensive list of open source components in use, it is nearly impossible for any organization to identify specific applications that use vulnerable components.

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Know Your Code: Don’t Get Blindsided by Open Source Security Risks During Development

Application security is a strategic imperative for organizations developing internal and public-facing software. Exploits of software security vulnerabilities can result in loss of customer or company information, disruption of business operations, damage to public image, regulatory penalties, and costly litigation.

Adding to the management challenge, the software development life cycle (SDLC) is increasingly complex. Demands for agility and faster time to market, distributed development teams, and rapidly evolving languages and technologies are all contributing factors.

To remain competitive, development teams increasingly rely on open source software—cost-effective, reusable software building blocks created and maintained by global communities of developers.

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Navigating the Open Source Risk Landscape

Open source use isn’t risky, but unmanaged use of open source is.

Open source software forms the backbone of nearly every application in every industry. Chances are that includes the applications your company develops as well. If you can’t produce an accurate inventory of the licenses, versions, and patch status of the open source components in your applications, it’s time to assess your open source management policies.

This paper provides insights and recommendations to help organizations and their development and IT teams better manage the open source risk landscape. It covers:

  • Open source license risk and the need to identify and catalog open source licenses.
  • Security risk that comes with open source use and inadequate vulnerability management.
  • Operational open source risk, version control, and the dangers of using inactive components.

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2019 Open Source Security And Risk Analysis

Can you say with confidence that the open source components used in your applications are up-to-date with all crucial patches applied? It’s impossible to patch software when you don’t know you’re using it.

The 2019 OSSRA report offers an in-depth look at the state of open source security, compliance, and code quality risk in commercial software. Based on the anonymized data of over 1,200 audited codebases, this report provides:

  • The latest insights and surprising statistics about open source security and license risk.
  • The components most likely to have identified vulnerabilities.
  • Six key recommendations to improve your application risk management processes.

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