Most businesses see the value in CRM and ERP. When implemented properly, these platforms can enable better sales, more efficient marketing, and drive both top line and bottom line revenue growth. Getting there however, is a challenge. This IT Managers' Journal is designed to give IT managers and business leaders 10 steps that can help them transform CRM into a winning solution for revenue growth and business efficiency. Read this ITMJ and discover how IT and business management can work together to realize real, demonstrable ROI.

Read this whitepaper from FSN's Gary Simon to learn how disclosure management solutions from IBM can extend the value of your existing Business Intelligence tools.

Download this whitepaper to learn how organizations can extend their productivity gains provided by disclosure management solutions to their budgeting, planning and forecasting processes.

Read how OLAP give organizations the deep business insight needed to make more informed decisions.

Enterprises find advanced data visualization (ADV) platforms to be essential tools for monitoring business, finding patterns and taking action.

Nobody likes to think about disaster recovery. But even with a flat IT budget, you need to have seamless failover and failback of critical business applications. Read this white paper to learn how cloud-based business resilience can provide cost effective alternatives to traditional disaster recovery.

As small and midsize businesses (SMBs) struggle with the challenge of managing more data with fewer resources and limited budget, the industry has responded with storage solutions that are either too small (low functionality and hard to deploy and manage) or too big (high capacity and performance with a high price tag). SMBs need the same storage services that the enterprise data center has become accustomed to but in a smaller, less expensive and easier to use package. IBM is announcing a new generation of storage systems that is designed specifically for small and midsize businesses: the IBM® Storwize® V3700 system, delivering efficient enterprise-level data services to the SMB market at an affordable price.

This Forrester thought leadership paper provides Business Analytics and Data Warehousing owners and influencers the insight they need to enable them to more efficiently plan and execute on a successful Business Analytics Strategy. The paper is purposed to drive awareness and engagement for new prospects, as well as existing customers. The paper will be behind registration so that customer/reader information may be captured; we look for visitors to take steps deeper into their buyer's journey.

This paper describes the new IBM PureFlex system and the unique management capabilities of the IBM Flex System Manager.

In this paper, we explore midsize business challenges from the perspective, not of the IT department, but of the line of business managers they support. Using real-life use cases, we show how cloud services-and in particular, the IBM Smart Cloud offerings-can help midsize business managers reach their goals and transform the business.

There is a fundamental shift in CRM today from simply being customer focused or customer-centric to proactively being customer-activated. Clients in today's consumer economy desire to be treated as individuals with very specific and highly personalized needs and they want their voices to be heard and acted upon.