How to Implement a User-Choice Program

To recruit and retain top talent today, companies must recognize that a user‐centric IT approach based on choice has become essential. More and more companies understand that empowering employees with the right technology is the best way to make them more productive and propel the business forward. As a result, IT leaders are reevaluating their practices and offering programs that provide employees with a choice or CYOD programs rather than pushing one type of device on employees.

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TMG Health Accelerates to Real-Time Data Access for Clients

TMG Health, the largest business process outsourcing provider in the Medicare and Medicaid market, delivers more than 3 million file feeds to clients daily. A slow, batch-oriented legacy environment was preventing TMG from providing continuous data visibility and access to its clients. With help from Red Hat® Consulting, TMG deployed Red Hat JBoss® Enterprise Application Platform and other Red Hat solutions to reduce development time and costs and deliver real-time data access and visibility to its clients.

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Putting Digital at the Heart of Your Business

Digital technologies are a catalyst for new ways of doing business and are leading a wave of innovation and change for organizations. This e-book looks at the impact of mobile and digital on business processes, technology and culture, highlighting 7 steps to a successful digital business.

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The API Owner’s Manual

APIs are becoming the digital connective tissue of modern organizations, adding new capabilities to everything from their operations and products to their partnership strategies. In 2015 it’s no longer a stretch to say that most organizations don’t ask whether to engage in API programs, but how to do so. This ebook aims to answer this question by drawing on best practices from leading practitioners in seven areas key to the success of effective API programs.

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Effective Business Process Management with JBoss BPM

While automation can remove bottlenecks, it cannot replace the traditional human brain power required of decision-making. Fortunately, by using historical data captured in previous process instances, users can more accurately extract the value of BPM when they determine which tasks are worth automating -- and which ones require critical thinking.

This book excerpt uncovers a step-by-step BPM plan designed to help accomplish tasks that deliver business value. Learn how to improve the business as a whole when you:

  • Automate processes
  • Consistently execute these processes in the same way
  • Use insights to decide when to improve a process
  • And more
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Closing the Skills Gap

35% of the open positions in cybersecurity can’t be filled today because there are not enough skilled candidates. There are too many threats, hiding amid too much data, leading to overworked analysts unable to focus on what matters most. Automated analytics can empower your existing security analysts to work more effectively on more complex tasks -- essentially closing the skills gap. Find out how.
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Optimized Capacity Management Drives Business and IT Success at Sanofi

As a global leader in the pharmaceutical market, Sanofi must support sustainable innovation and growth throughout its large organization. Sanofi IT and business services must perform reliably and consistently even as the number of users expands and new demands are placed on the underlying infrastructure. This paper describes how capacity management enabled Sanofi to prepare effectively for shifting business demands and avoid the kind of bottlenecks that can degrade service. Furthermore, the successful partnership that developed between IT and the business continues to help Sanofi deliver powerful results, such as:

  • Capturing new market opportunities
  • Expanding the company’s global footprint
  • Bringing innovative products to market

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Get started with capacity management (and this is how)

Learn what steps you can take to implement a capacity management practice that ensures you have the insights to make decisions about what infrastructure resources are needed and when, and understand the associated costs.

Today

  • Organizations need to be more agile and deliver digital services faster
  • Traditional on-premises, hosted, in the cloud: IT infrastructures allow you to scale up and down quickly
  • Capital expenses becoming operational, headcounts reductions, complex IT environment

Can your manual Capacity Management process keep up?

Without a good capacity management practice in place, you lack the insight to make informed IT and business decisions.

Faster! Quicker! With less resources!

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Making Self Service a Reality

Giving your users the ability to service themselves is one of the fastest ways to build business value in a digital enterprise. But there's a right way and a wrong way to establish the infrastructure, manage demand and create experiences that will delight different types of users.

In this eBook, discover how to apply self service with the help of enterprise service management. You'll learn about:

  • The advantages of going self service
  • Best practices for creating successful self service
  • How to apply self service to other functions within the business
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The Key to Going Digital

The Key to Going Digital explores how transformative technology can help people work faster, smarter and more easily. Discover how to create a productive digital workplace by shifting from traditional IT processes to a people-centric approach.

You'll learn about:

  • Embedding crowdsourcing and social collaboration into workflows give employees a voice in choosing the IT solutions they want to use
  • Creating workplace personas engages and empowers employees
  • How the growth of millennials in the workplace has created significant changes in how we all work
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Is an open source business process management solution right for you?

Increased availability of highly functional enterprise open source business process management (BPM) technology is bringing the benefits of BPM solutions within reach of more companies and projects. If you are considering deploying BPM solutions, but have been daunted by the cost, footprint, risk, lack of flexibility, or complexity of proprietary options, an enterprise open source approach may be just what you are looking for.
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Managing Identities, Access and Trust for Digital Workplace Success

The digital workplace is a business strategy to boost employee agility and engagement through a more consumerized work environment. For most organizations, that means providing more mobile, cloud-based and social networking services. IAM programs are still largely focused on traditional corporate styles and technologies and embed traditional security and risk management controls. IAM can thus be an inhibitor for the digital workplace, inhibiting employee agility and engagement gains, and reducing the value of this investment.

This whitepaper will show you the best practices in pursuing a sucessful digital workplace.

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Understand The State Of Identity And Access Management: 2014 To 2015

This report provides a spending and technology adoption benchmark for security and risk (S&R) leaders responsible for developing their organization’s identity and access management (IAM) strategy. Throughout the year, Forrester analysts engage in hundreds of discussions with vendors and end users about IAM. Analysis of B2B survey data from Forrester’s Business Technographics® Global Security Survey, 2014 provides an additional layer of insight into the state of IAM today and as S&R pros adapt IAM to meet the requirements of today’s digital business.
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Top 8 Trends for 2016: Big Data

The year 2015 was an important one in the world of big data. What used to be hype became the norm as more businesses realized that data, in all forms and sizes, is critical to making the best possible decisions. In 2016, we’ll see continued growth of systems that support non-relational or unstructured forms of data as well as massive volumes of data. These systems will evolve and mature to operate well inside of enterprise IT systems and standards. This will enable both business users and data scientists to fully realize the value of big data.
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