The IBM Pureflex System TCO Analysis Tool was developed independently by leading ROI developer Alinean, Inc. This Analysis tool compares the total cost of ownership for the IBM PureFlex Solution versus a traditional dedicated or virtualized IT infrastructure by collecting information about the current computing needs and then projects the TCO for the two alternatives.

If you are new to requirements management, or wish to improve your existing requirements management process, the resources in this e-Kit will provide you with useful guidance and advice. Learn what requirements management is and how it can help your organization improve quality, reduce costs and better meet customer needs.

When you're faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT service providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how managed services and cloud computing can help you deliver on the transformation agenda your business requires. Plus get guidance on the top 10 criteria to consider when selecting an external partner.

Most businesses see the value in CRM and ERP. When implemented properly, these platforms can enable better sales, more efficient marketing, and drive both top line and bottom line revenue growth. Getting there however, is a challenge. This IT Managers' Journal is designed to give IT managers and business leaders 10 steps that can help them transform CRM into a winning solution for revenue growth and business efficiency. Read this ITMJ and discover how IT and business management can work together to realize real, demonstrable ROI.

In a hyper-connected era, a proactive integrated and strategic approach to security can empower businesses to do more than just cope with current threats- it can actually help reduce future risks. Read the IBM study "Finding a strategic voice", and discover more insights from the 2012 IBM Chief Information Security Officer Assessment.

This article discusses the urgent need for firms to successfully engage with customers, including handling issues such as social media and mobility, and at accomplishing this goal with smarter IBM collaboration and CRM solutions. It points to results IBM has achieved.

There is a fundamental shift in CRM today from simply being customer focused or customer-centric to proactively being customer-activated. Clients in today's consumer economy desire to be treated as individuals with very specific and highly personalized needs and they want their voices to be heard and acted upon.

Today, implementing a customer relationship management (CRM) application may not be enough to remain competitive. To gain market share and grow revenue, many companies complement a CRM application with other technologies. Business analytics, predictive analytics, collaboration and data integration can give you more insights about your customers.

Customer relationship management (CRM) is about tracking and managing business relationships. Enterprise resource planning (ERP) is about managing business materials and processes. Together they can transform a business. This white paper examines how you can get the most from CRM and ERP, find the best system for your business and how IBM can help.