The State of Flexible Work Arrangements

Do you allow employees to work from home? Would you allow workers to adjust their hours or shifts? How about telecommuting?

If you answered “no” to all those questions, it turns out, you’re probably in the minority , and with recent news about the coronavirus it's time to consider the options.

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Remote PC Access – Tech Insight Video

Discover how to quickly allow users access to their physical work PC when they aren't able to make it to the office by using remote PC access. From the user perspective, they can use any device, whether it be a smartphone, laptop, desktop, tablet, using any operating system and connect to the organization's site. Once they authenticate, which can include numerous multifactor authentication options, they initiate a connection to their work PC. This experience allows the user to access any application, website, or content as if they were physically located within the office.

Let's now take a look at the conceptual architecture of how remote PC functions.

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Webinar On-Demand: Workforce continuity and the Future of Work

Explore the Future of work with Scott Lane and Bryan Mann as they tackle relevant workforce topics such as:

  • Powering a better way to work a Citrix History.
  • Threats to Business and Workforce Continuity.
  • Business Continuity vs. Workforce Continuity.
  • Business Payoffs Beyond Business Continuity.
  • Zero to Remote Access in 10 Minutes.

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Addressing Challenges in Hybrid Cloud Security

How can you secure your apps and services without compromising your schedule? (Hint: It’s all in the automation.) Enterprises are using hybrid cloud technologies to enrich the user experience and power their digital transformation. But running applications in public clouds while managing the application data in private clouds makes for a unique set of security requirements. We discuss the challenges that DevOps teams face in hybrid environments and how those challenges can be overcome.

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Citrix Managed Desktops

Citrix Managed Desktops is service solution that provides your team with a secure high definition experience that allows you to access your work from anywhere. Built on the Microsoft Azure cloud, this simple solution is easy to set up and manage giving you more time to focus on your business and less time on your IT.

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Citrix Managed Desktops

Citrix Managed Desktops is service solution that provides your team with a secure high definition experience that allows you to access your work from anywhere. Built on the Microsoft Azure cloud, this simple solution is easy to set up and manage giving you more time to focus on your business and less time on your IT.

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Importance of Remote Support in a Shift Left World

More and more organizations are using a Shift-Left approach to support, bringing more complex work down to Level 1 and moving more repetitive work to self-service. This approach makes sense from multiple perspectives, including:

  • Controlling costs
  • Minimizing lost time
  • Improving the customer experience
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IDC Executive Summary: Support Services as a Competitive Differentiator

To better understand how existing support technologies are meeting the needs of users, IDC surveyed 450 people about their support experiences and preferences at work and on their personal devices. IDC also surveyed 950 support providers for information about their support programs and the technology they use to deliver support.

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The Importance of Remote Support IN A SHIFT-LEFT WORLD

More and more organizations are using a Shift-Left approach to support, bringing more complex work down to Level 1 and moving more repetitive work to self-service. This approach makes sense from multiple perspectives, including:

  • Controlling costs
  • Minimizing lost time
  • Improving the customer experience
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Point of View: Supporting Distance Learners and Educators

Recent years have brought a huge shift in the workplace around mobility. Smartphones and tablets are now essential work tools for employees in many types of organizations and many lines of work. But where do these employees turn when they need help with an app or setting, especially if they use their personal device for work purposes?

A guided support model meets employee expectations and increases IT effectiveness.

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Transforming Business in the Mid-Market: A Guide for Engaging with Customers

Driving growth in the face of increased competition and tighter margins is a challenge for businesses that need to cost-effectively acquire new customers while retaining existing ones. And while mid-market firms widely accept that technology is critical to achieving this goal, the key is figuring out how to best use it to drive competitive value through customer relationships. This guide discusses the technologies best able to support midmarket organizations in efficient pursuit, development, and retention of new and existing customers.

Download this paper from Dell Technologies and Intel® to learn more.

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Three Initiatives that Drive Up Infrastructure and Storage Value

As decision makers and architects grapple with these issues, they face demands on a number of fronts. The complexity of infrastructure planning continues to rise, along with the complexity of managing and maintaining resources once they are in place. At the same time, they must streamline the value they get from existing capital budgets and data center space, power, and cooling to accommodate demands for growing infrastructure. The complexity of storing, moving, and managing data also becomes more complex in cadence with its volume and diversity.

This document suggests a few initiatives as a starting point for IT decision makers as they consider how to meet these demands and position themselves and their environments for current and future strategic success.

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The Case For End-To-End Security Solutions For Mid Market Firms

In a digital business, processes are rarely, if ever, confined to the infrastructure of the company. Customers and employees engage across numerous digital channels and dozens of third-party relationships critical to operations. IT leaders must rapidly evolve to protect their firms’ brands, strengthen their reputations, and build customer trust. To do so, security and productivity should go hand-in-hand, and that means a well-defined policy framework, metrics that demonstrate business value, and a business-aligned strategy that ties all this together.

Download this paper from Dell Technologies and Intel® to learn more.

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