Why Observability Is Becoming a Key Part Of C-suite Conversations

Observability is critical for developers. It gives them the real-time visibility and insights they need to stay productive and avoid incidents. But observability isn’t just for engineering teams. For C-level executives, visibility into user experience and customer journeys is top of mind, New Relic is able to show these key performance indicators (KPIs) in easy to understand dashboards.

Here are five examples of the executive-level benefits of New Relic, as told by the customers themselves.

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Top 9 Contributors to Workplace Accidents and Injuries

In the U.S. alone, the Bureau of Labor Statistics (BLS) recorded 2.8 million non-fatal workplace accidents and injuries in 2020!

These incidents not only impact the well-being of employees but also result in substantial economic costs estimated at $250 billion annually.

Understanding the highest contributors to workplace accidents and injuries is the first step to reducing these staggering statistics.

Download our whitepaper and start implementing effective measures that protect your workforce and improve overall safety outcomes.

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9 Effective Root Cause Analysis Techniques for Your Business

Have you ever wondered why things keep going wrong in your business, despite your best efforts?

It could be because you're not getting to the root of the problem.

Just like a tree can't grow well if its roots are damaged, a business can't thrive if its underlying issues aren't fixed.

In this article, we will cover 9 specific root cause analysis techniques tailored for safety managers seeking to improve workplace safety.

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Pittsburgh Builds Legal Structure for Ticket-by-Mail

The City of Pittsburgh has successfully established a legal framework for implementing a Ticket-by-Mail system for parking enforcement. The goal is to increase enforcement officers' safety by removing direct physical interaction when issuing tickets. Officers will be able to patrol and manage parking violations more effectively in areas where safety risks previously limited their operations.

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What Makes Observability a Priority

Organizations are managing a more diverse array of infrastructure than ever, which increases security, risk, and compliance concerns and affects service-level metrics. Monitoring and observability help address these concerns. However, monitoring is fragmented and significant data is unmonitored. Even so, as cloud, cloud-native, and open-source adoption, usage, and spending continue to increase, so do observability deployment and budget plans. Unfortunately, pricing and billing can be a barrier to achieving observability.

This white paper provides in-depth research about what makes observability a priority. It reviews how digital transformation is driving observability as organizations continue to shift workloads to multi- and hybrid-cloud environments and adopt open-source and cloud-native technologies, including containers, microservices, and serverless.

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How to Future Proof Your Safety Program

Harnessing diverse data sources and advanced analysis, predictive safety offers comprehensive insights, foreseeing potential hazards and ensuring a safer workplace. Essentially, implementing such a safety strategy creates a future-proof safety program.

Inside this whitepaper, you will find detailed information including:

  • Data Collection and Analysis Techniques.
  • Implementation Considerations.
  • Continuous Improvement and Future Outlook.
  • How other companies have shifted.
  • How we can help.

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A Proactive Defense Against OSHA Penalties and Shutdowns

A thorough examination of OSHA penalties and court proceedings reveals strategic actions organizations can adopt to avoid legal repercussions and ensure compliance.

This whitepaper outlines the high stakes of non-compliance, demonstrating through case studies how ignoring OSHA regulations can lead to significant financial penalties and disrupt business operations. By reading on, you will gain actionable insights that ensure compliance and fortify the future of your company.

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Managing Vehicle and Machine Operator Fatigue

Fatigue is a major safety hazard for machine and vehicle operators. It can impair their judgment, reaction time, and coordination, making them more likely to make mistakes that could lead to accidents. Fatigue is especially dangerous in high-risk environments, where even a small mistake can have catastrophic consequences.

This paper will provide you with a guide to managing vehicle/machine operator fatigue. We will discuss the risks of fatigue, your legislative responsibility, and the strategies that can be used to reduce fatigue risks. We will also provide actionable fatigue assessments, curated to proactively manage fatigue for these workers.

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ChangeGear Digital Service Management

Uplevel your approach to modern service management. The latest ChangeGear digital service management release includes two digital service management bundles. Whether your focus is in ITSM or enterprise service management, Serviceaide has a solution that meets your needs. Discover how these cutting-edge AI features can transform your productivity, decision-making, and reporting capabilities.

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Implementing Automated Secrets Detection for Application Security

Dev & Ops teams from large organizations use thousands of secrets like API keys and other credentials in order to interconnect these components together. As a result, they now have access to more sensitive information than companies can keep track of.

The risk is that these secrets are now spreading everywhere. We call “secrets sprawl” the unwanted distribution of secrets in all the systems developers use. Secrets sprawl is even more difficult to control with growing development teams, sometimes spread over multiple geographies. Not even taking into consideration that developers are under hard pressure due to a growing number of technologies to master and shortened release cycles.

In this whitepaper, GitGuardian looks at the implications of secrets sprawl, and presents solutions for Application Security to further secure the SDLC by implementing automated secrets detection in their DevOps pipeline.

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The Ultimate Guide to Automating Product Data (Spec) Sheets

This whitepaper sheds light on the challenges of managing disparate product data sources and highlights the importance of automation of product data sheets and centralization.

We walk through how using the right automation strategy can:

  • Break down the walls of data silos
  • Improve decision-making across departments
  • Enhance customer experiences with reliably up-to-date product information

Our goal is to illustrate how you and your team can accomplish these steps easily by utilizing the right modern PIM solution. We'd like you to walk away with a firm understanding of the benefits of automating these sheets and why the modern PIM can complete the process adeptly.

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How to Buy a PIM

Deciding to buy a PIM is a step in the right direction for any business focused on eCommerce. Your Product Information Management system is the key to making your business more scalable, efficient, and sustainable. In a competitive arena where customer expectations seem to change day by day, ensuring your company can remain responsive to demand will help you outsmart and outsell your competition. PIM creates a streamlined process for managing the product information you need to sell your products through your various distribution channels. However, it also helps across all stages of the supply chain, including manufacturing, distributing and, of course, selling.

When you buy a PIM system, you have a software tool designed to simplify and automate the import, management, enrichment, and publication of detailed product information so you can easily expand your product lines, as well as the markets you choose to sell those lines.

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Making the Business Case for PIM

This whitepaper provides a deep analysis of how it works, and the business benefits it brings. After reading this whitepaper, you’ll have the foundations to build a strong PIM business case, including:

  • How PIM software facilitates a much more productive and collaborative way of working by enabling employees to access everything they need from a centralized product hub.
  • The ability to reduce costs all while creating amazing product experiences that lead to higher revenues.
  • The key signs that indicate your business needs completely streamlined and effective product data management processes.

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How to Deploy Your First PIM

After reading this whitepaper, you’ll be fully equipped to get your PIM implementation project off the ground. A successful PIM system integration means you can quickly reap the benefits of sleek Product Information Management processes.

Read our comprehensive PIM implementation guide and overcome the common challenges and get the most from your PIM functionality by:

  • Identifying the key stakeholders within the business you may need to involve when implementing a PIM system.
  • Promoting a culture of collaboration across departments for a successful PIM deployment process.
  • Creating a data model that will guarantee the best possible product experiences for your customers.
  • Driving real Return On Investment (ROI) by totally transforming product data management processes.

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Serviceaide Success Stories — Point Broadband

The Point Broadband team provides residential and business customers access to the Internet; they route Internet traffic, resolve domain names, and maintain infrastructure to support all subscribers. The business operations model is complex. Getting the correct data through the escalation levels and ensuring rapid response to customer issues is a top priority.

Read more…

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