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Common Pitfalls in Implementing Application Performance Management

On an ever-increasing basis, the typical organization’s core business processes rely on a combination of applications and the supporting IT infrastructure. In most cases, when a core business process is not performing well, the company loses revenue and the perceived value of the IT organization is diminished. An application performance management system can help, but is has to be the right solution. The goal of this white paper is to describe seven common pitfalls that IT organizations need to be aware of and to avoid when implementing application performance management solutions.

Turning APM into an IT Detective

In CIO’s annual report commissioned by CA Technologies, which analyzes the survey results conducted with their LinkedIn group of IT leaders, CIO discovers how IT organizations’ current APM strategies have changed over the past year, confidence levels in their ability to meet end user expectations, and how IT leaders are seeking the best ways to bridge gap between the promise of APM and its reality today.

Read the report, “Turning APM into an IT detective” here and learn more about what IT leaders feel they need to do to get APM right and why many may be shying away from making APM investments.

The Value of Analytics

Is your application performance data growing out of control? With the increasingly complex, dynamic, and interconnected applications, analysts and administrators need application performance management (APM) tools with advanced analytics capabilities. Principled Technologies, a technology assessment firm, reports in this white paper commissioned by CA Technologies, that advanced analytics is a key functionality in the modern APM tool to better support IT in delivering the quality of service that mission-critical applications demand.

Ovum Decision Criteria Matrix

CA Technologies is positioned as a leader in the Ovum Decision Matrix: Selecting an Application Performance Management Solution, 2014–15. This report on APM evaluates ten of the leading APM solutions in the market and compares them side by side. Ovum notes CA APM’s long history as an enterprise grade solution, and that its latest release “ensures CA APM's place as a leading APM solution.” Download this free report to learn more.

APM Essentials: Navigating the maze of EUE Solutions

Application ecosystems have become more complex and the value of Application Performance Management (APM) has shifted from the application to the transaction. The transaction is no longer confined by the application and can traverse multiple composite applications before being displayed on the user’s device. For this reason, transaction monitoring has become user-centric and more sophisticated.

This white paper by leading analyst firm EMA, offers clarity to these discussions, giving readers additional insight and a starting point for selecting the solution that best meets their needs.

Why Everyone Needs to Own Customer Experience in the Application Economy

The viability of your brand largely rests on the quality of your customers’ experience with your applications—often the most important experiences they’ll have when doing business with you. Successful CIOs and technology leaders will know how to deliver the application experience users expect by taking ownership of the application experience, obtaining key performance information needed to share—or democratize—that data with all relevant teams and business leaders. These technology leaders recognize that great performance is driven when all teams understand what they need to know to act.

Application and Service Delivery Handbook

Dr. Jim Metzler, Webtorials Distinguished Research Fellow, has released the initial installment of the 2014 edition of his Application and Service Delivery Handbook, featuring detailed research and analysis. In this first of four installments, he lays the groundwork to ensure that the applications and services that an enterprise uses: can be effectively managed; exhibit acceptable performance; incorporate appropriate levels of security; and are cost effective. This year's handbook also focuses on three key second generation challenges including mobility and BYOD, virtualization, and cloud computing.

Intelligent Compliance: Establishing Trust in the Datacenter

With the average cost of a data breach reaching $3.5 million, the pressure is intense to maintain the security and compliance of your data center. It only takes one breach and the cost to your organization can spiral out of control. In this whitepaper, you will discover how your organization may be at risk and how you can protect your data center from costly and highly visible breaches.

Intelligent Compliance: Establishing Trust in the Datacenter

With the average cost of a data breach reaching $3.5 million, the pressure is intense to maintain the security and compliance of your data center. It only takes one breach and the cost to your organization can spiral out of control. In this whitepaper, you will discover how your organization may be at risk and how you can protect your data center from costly and highly visible breaches.

How to Decide Between BMC and ServiceNow for ITSSM and Beyond

Gartner clients often ask for a comparison of BMC and ServiceNow as viable strategic partners in the ITSSM tool space. Both vendors provide strong ITSSM offerings and benefit from excellent global brand recognition, but the similarities end there. Outside of ITSSM, BMC and ServiceNow are two different companies with two different strategic road maps. Choosing between BMC and ServiceNow requires IT organizations to determine how value will be gained beyond the use of their ITSSM offerings.

Magic Quadrant for IT Service Support Management Tools

To better support the business, I&O managers often turn to IT service support management (ITSSM) tools. ITSSM tools enable IT operations organizations, specifically infrastructure and operations (I&O) managers, to better support the production environment. ITSSM tools automate the tasks and workflows associated with the management and delivery of quality IT services to the business. The vendors in this Magic Quadrant offer integrated products that address functionality from a combined perspective of people, processes and tooling. BMC was rated as a leader by Gartner in the Magic Quadrant.

Moving Beyond the Costs and Risks of IT Friction

In a first-of-its-kind study, IDC has documented the costs of business risks created when business and IT teams fail to communicate effectively. Hear how enterprises are addressing the friction associated with IT needs and the gaps and opportunities that exist between business needs and IT service delivery models.

Delivering on Promise of Digital Transformation

Rapid shifts in the ways that technology and information are consumed and delivered— through cloud computing, big data, social networking, and smart devices—are transforming how companies compete. IT is at the center of the fray, working with business leaders to develop and execute a digital transformation strategy that capitalizes on these major new technologies. In order to lead this transformation, IT executives must focus on three areas: collaborating with business leaders to build a strategic vision, modernizing technology infrastructure, and rebuilding IT organizations to execute against new digital business goals.

VMware vSphere Backups: What are you Missing?

Backups used to be easy. Just check the time stamp or the archive bit. If it changed, then back up the file.

Suddenly virtualization became popular, as did server applications. The unstructured data inside files and folders found itself sharing the datacenter with all manner of applications and databases. Virtual machines (VMs) joined physical machines as the method of delivering IT services.

Data Deduplication in Windows Server 2012 R2 in Depth

Data deduplication has been around for years and comes in many forms. Most people think about expensive storage arrays when they talk about deduplication but that is certainly not the only type of data deduplication technology.

This white paper examines the data deduplication technology embedded in Windows Server 2012 R2 and the benefits it can bring to your environment. The discussion includes how it works and the possible scenarios for using Windows Server 2012 R2 data deduplication.