IDC MarketScape: Worldwide All-Flash Array 2017 Vendor Assessment

IDC MarketScape Names Pure Storage a Leader in the 2017 MarketScape on All-Flash Arrays

Streamline your vendor assessment with the 2017 IDC MarketScape on All-Flash Arrays.

You will learn:

  • Flash storage future outlook
  • IDC’s independent assessment of All-Flash Array providers
  • Why Pure Storage was named a leader (HINT: putting customers first)
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Escape from the Cell: A Revolutionary Approach to Complex Spreadsheets

Since the advent of VisiCalc nearly 40 years ago, organizations have increasingly relied on spreadsheets for analysis, reporting, and other uses. As the need for decision speed and precision have escalated, however, business and analytic personnel alike have discovered that the lack of version control, large data sets, and cumbersome analytic tool integration now limit the usefulness of their spreadsheets. Many are looking for a way to supercharge their Excel capabilities. The question is how?

Read this fact sheet to learn how to evolve beyond what spreadsheets alone can achieve. FICO® Optimization Modeler is an advanced analytic platform that helps business experts solve their most challenging, mission-critical problems with powerful, fast and easy-to-use optimization tools. Its rich simulation, visualization and reporting capabilities immediately help transform business scenarios into compelling solutions, while allowing for easy import and export between third party analytic modeling tools and even your complex spreadsheets. Download now and learn more!

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FICO Opens Up the Complex World of Optimization to Business Analysts

At FICO, we’ve witnessed organizations across all industries increasingly realize the benefits of a bottoms-up approach to tackling their most complex challenges. By simply outlining broad objectives and then enabling their business analysts with the right tools and software, enterprises can see huge improvements in profitability, customer retention, and other key metrics.

FICO is on the frontlines of this evolution, especially when it comes to optimization. Not only do we provide cutting-edge, highly-scalable software and solutions, we’ve also developed a proven optimization methodology at the analyst level.

Please download this executive brief to learn more about how FICO can train and equip your business analysts to deliver optimal strategies and continuous improvement.

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Big Data Opens the Door for Prescriptive Analytics

Making customer-focused decisions that balance risk and profit just keeps getting harder. Even when you think you have the right criteria to make decisions, optimizing the outcomes can be even trickier.

So many factors impede your ability to make the smartest possible decisions: Oceans of big data that distort rather than clarify. Regulations that vary across regions. Customers who want an offer, fast, or else you’re going to lose them.

To be truly successful, organizations have to put advanced analytics into the hands of their lines of business, not just the data scientists and operations researchers who have traditionally owned this domain. At the same time, these tools need to be highly configurable in order to avoid overloading the IT department.

This white paper covers how the collision of economic, technological, and human factors mandates a new approach to decisions that will solve these challenges and leverage prescriptive analytics across the enterprise.

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Make Your Infrastructure Data Ready with NetApp

Your IT team is struggling with aging, inflexible, and complex infrastructure and processes that make it difficult to support new business needs or take advantage of cloud. Learn how you can transform your data infrastructure using flash storage to meet service level performance and availability, enabling your team to focus on the delivery of new applications and services.

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Frost & Sullivan: Customer Engagement is Ripe for Change

Is Your IT Team Ready to Enable Digital Transformation?

Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation that is increasingly becoming more cloud-based.

An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently.

Read this white paper from Frost & Sullivan for a pragmatic approach to:

  • Identify process changes and goals with lines of business
  • Benchmark your current infrastructure and technology gaps
  • Consider cloud omnichannel solutions for easier deployments and simple scalability
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Architecture spotlight: Three considerations when choosing cloud for your contact center

A cloud contact center can offer many advantages in performance, scalability and security, compared to an on-premise contact center infrastructure. To maximize these advantages, it’s important to determine how best to leverage the cloud to meet your business’s specific needs.

Get informed answers, insights and best practices from Richard Snow, vice-president and research director of customer and contact center research, Ventana Research and Jack Nichols, director of PureCloud product management, Genesys.

Download this white paper from Genesys and Ventana Research for guidance as you replace or improve your existing contact center architecture. You’ll learn:

  • Pros and cons of private and public cloud contact center models
  • Best practices for a blended infrastructure
  • Differences between single and multitenant cloud architectures
  • How to determine if a vendor’s cloud solution meets your specific needs
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Architecture spotlight: Three considerations when choosing cloud for your contact center

A cloud contact center can offer many advantages in performance, scalability and security, compared to an on-premise contact center infrastructure. To maximize these advantages, it’s important to determine how best to leverage the cloud to meet your business’s specific needs.

Get informed answers, insights and best practices from Richard Snow, vice-president and research director of customer and contact center research, Ventana Research and Jack Nichols, director of PureCloud product management, Genesys.

Download this white paper from Genesys and Ventana Research for guidance as you replace or improve your existing contact center architecture. You’ll learn:

  • Pros and cons of private and public cloud contact center models
  • Best practices for a blended infrastructure
  • Differences between single and multitenant cloud architectures
  • How to determine if a vendor’s cloud solution meets your specific needs
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Office 365 Sales Guide

Put yourself in the client's shoes. Why would he buy an Office 365 plan from you if he can just as easily buy it from someone else, or directly from Microsoft? If you want to make more money selling Office 365, you have to add real value to your portfolio. This guide will help you identify Office 365 selling opportunities, position the right product benefits to overcome the client’s top pain points and address security and compliance concerns with Office 365.

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Microsoft 365: The Ultimate Reseller’s Guide to Features & Benefits

You must have heard about it by now. But what exactly is Microsoft 365 Business? It's the latest unified solution launched by Microsoft. It includes the best features from some of their most popular products, and promises its users total control of their environment. With this free guide you'll soon have a clearer understanding of why Microsoft 365 is a great addition to your portfolio, in terms of profit and future growth.

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Frost & Sullivan: Customer Engagement is Ripe for Change

Is Your IT Team Ready to Enable Digital Transformation?

Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation that is increasingly becoming more cloud-based.

An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently.

Read this white paper from Frost & Sullivan for a pragmatic approach to:

  • Identify process changes and goals with lines of business
  • Benchmark your current infrastructure and technology gaps
  • Consider cloud omnichannel solutions for easier deployments and simple scalability
Get Whitepaper

The 2018 State of Database DevOps – Survey on DevOps Adoption Rates

This report contains the results of Redgate’s latest annual survey SQL Server database professionals, across a range of industries and company sizes.

Over 700 organizations were asked whether they had adopted, or were planning to adopt, DevOps practices and how many of them had applied the same principles to their databases. The report looks at how things have developed over the last 12 months, and what key challenges and requirements are driving DevOps adoption in 2018.

Get the survey report

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5-Minute Guide to Natural Language Processing

An Intelligent Search Interface Understands the User

When you search on Google, or with Siri, or Alexa, you can be sure that the system knows that when you say “NJ” you mean “New Jersey.” But when you search for something in the enterprise -- on SharePoint, or in Salesforce, or even across multiple systems, if you can do that - does the system recognize the intent of your search?

Is your enterprise search system smart enough to make a connection between “NJ” and “New Jersey”?

Natural Language Processing (NLP) is about understanding the meaning behind the text, interpreting the user’s request, and matching the answer to the intent.

Download the Five-Minute Guide to Natural Language Processing to learn how text analytics and NLP help cognitive search systems deliver intelligent answers that drive user adoption and improve productivity.

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The Cognitive Step – How Search Will Improve

According to a 2016 survey conducted by Findwise, fully 45% plan to replace existing search technology before 2019 and over half have search-communities that self-identify as dis-satisfied. Are your information consumers losing confidence and talking about change?

To operate successfully in a world where decisions are increasingly data-driven, you need to engage and reward consumers with new ways to find and discover. Fortunately, there is a path that helps a decision maker act with increasing certainty - with demonstrated time-to-value.

Download Attivio’s The Cognitive Step - How Search Will Improve for a comprehensive review of how search is evolving to be more cognitive. Focusing upon the central forces that will make search experiences better, this white paper explains why capabilities such as machine learning, natural language processing, and text analytics will make your organization more efficient and effective with information.

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