10 Steps to Success in Public Cloud Adoption

Poor planning is the top mistake organizations make when approaching public cloud adoption. With the pressure to transform while maintaining IT operations, public cloud projects often suffer from rushed implementations, lack of expertise and inadequate organizational support. Before the first chunk of data ever moves to the cloud, there are a myriad of decisions to be made.

Our white paper, 10 Steps to Success in the Public Cloud, boils those decisions down to ten milestones to guide your strategy and planning activities.

Whether you’re starting out or stalled out, review these important considerations to get on track. The white paper covers:

  • Planning frameworks and best practices
  • Ways to foster education and communication
  • Tips on building your business case and selecting pilot workloads
  • Strategies to address security and governance
  • Automation and migration methodologies
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Security Practices Guide for SOC 2 Compliance

Becoming SOC 2 compliant is more than ticking the right compliance checkboxes - it's a powerful investment for strengthening internal operations and attracting new customers.

Check out this guide for actionable advice on how to make your SOC 2 journey a success. The essential security practices in this guide include:

  • How to monitor for the unknown
  • Fine-tuning security alerts
  • How to create a detailed audit trail
  • Read now to learn more!
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Escape from the Cell: A Revolutionary Approach to Complex Spreadsheets

Since the advent of VisiCalc nearly 40 years ago, organizations have increasingly relied on spreadsheets for analysis, reporting, and other uses. As the need for decision speed and precision have escalated, however, business and analytic personnel alike have discovered that the lack of version control, large data sets, and cumbersome analytic tool integration now limit the usefulness of their spreadsheets. Many are looking for a way to supercharge their Excel capabilities. The question is how?

Read this fact sheet to learn how to evolve beyond what spreadsheets alone can achieve. FICO® Optimization Modeler is an advanced analytic platform that helps business experts solve their most challenging, mission-critical problems with powerful, fast and easy-to-use optimization tools. Its rich simulation, visualization and reporting capabilities immediately help transform business scenarios into compelling solutions, while allowing for easy import and export between third party analytic modeling tools and even your complex spreadsheets. Download now and learn more!

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Relativity Trust: Understanding Security in RelativityOne

An introduction to our commitment to protect e-discovery data

At Relativity, security isn’t just a checklist - it’s a way of life and a reflection of our core values. From our people and operations, to how we design RelativityOne and the foundation we build on in Microsoft Azure - security is a defining component of who we are. As such, we are committed to make RelativityOne the most trusted and reliable cloud solution you will ever use. Extending beyond ISO 27001 compliance, our information security practices and operations include how we deliver - such as staff onboarding and administrative safeguards, the processes and technology needed to protect your data, the security and privacy protection inherent to RelativityOne and Microsoft Azure’s infrastructure, and more.

Download this white paper for more details, from hiring practices to password policies and penetration tests.

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CRM First: Laying the Groundwork for Outcome Focused AI

Most sales & service organization find themselves with a hodge-podge of different systems, applications and procedures. Every sale, every deal, becomes way too complicated, creating unnecessary delays and errors. They wish they could start all over with a clean sheet of paper and do it right the next time.

Well, welcome to the world of true omnichannel engagement, powered by CaféX and Microsoft Dynamics 365 with Live Assist.

Read Sheila McGee-Smith’s whitepaper on how the leaders in CRM & customer engagement combined forces to make it happen for District M

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Bringing Omnichannel to Microsoft Dynamics 365

Bridging the Gap between Customer Demand and Existing Technology

In the blink of an eye, the world of customer care has changed. Dialing a toll-free number to connect to a live contact center agent is rarely anyone’s first choice as consumers increasingly embrace digital alternatives. Reminiscent of the introductory sequence to the popular television show “The Big Bang Theory,” where the history of the world is shown in a 20 second sequence, customer care’s progress from the simple phone call to today’s omnichannel world has happened in less than a generation

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Phishing: The Threat from Within

A New Approach to Close the Phishing Security Gap

Your company is not alone. Phishing threatens every organization around the world, large and small. Attackers consider phishing a go-to technique to gain access to the network, because it yields great success. In this paper, we explore challenges IT professionals face when adopting a more traditional approach to email security, such as the significant time and cost burden of having IT manage suspicious email threat investigation and remediation. In addition, we identify new steps you can take to reduce email security awareness training requirements and how you can more quickly identify, report, investigate and resolve inbox phishing attacks in real-time.

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Take MySQL Databases Seriously with Toad Edge

Organizations are increasingly turning to low-cost open-source databases – and that trend shows no sign of stopping. But adding new technology platforms like MySQL comes with a steep learning curve, right? Not with the latest member of the Toad® product family. Introducing Toad Edge™. In this tech brief, you’ll see how our powerful tool set for MySQL development and management makes it easy for database developers and DBAs to work with new database platforms. You’ll learn how Toad Edge:
  • Simplifies MySQL database development.
  • Shortens the learning curve by providing a lightweight, easy-to-use and intuitive IDE.
  • Offers OS flexibility by providing a desktop toolset that runs on Windows and Mac OSX.
  • Alleviates the risk of vendor lock in.
  • Helps ensure code quality and maintainability.
  • Supports DevOps workflows with Jenkins Continuous Integration plugin.
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SQL Server for the Oracle DBA

More and more organizations are adding SQL Server to their database environments. That trend has been on the rise and may have already hit your organization. So whether you’re already juggling Oracle and SQL Server, or you’re anticipating a new SQL Server implementation, we’ve got all the expert insight you need to manage additional new platforms like a pro. With the expert tips in this free tech brief, you’ll:
  • Master SQL Server in record time.
  • Save hours with powerful task automation.
  • Optimize SQL with a couple clicks.
  • Compare and sync SQL Server data and schemas quickly and easily.
  • Increase your job security and become downright indispensable to your organization.
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How Toad for Oracle DBA Edition Complements Oracle Enterprise Manager

If you use Oracle technologies, you may be relying on Oracle Enterprise Manager (OEM) to manage your clouds, applications and databases. But if you’re responsible for multiple environments with hundreds of databases as well as Oracle Real Application Clusters (RACs) and Oracle Exadata, then OEM alone will not enable you to do your job effectively. Toad DBA Suite for Oracle can help, complementing OEM by delivering critical functionality in three key areas: performance management, database maintenance and change management. By contrasting how DBAs can use Toad DBA Suite for Oracle and OEM for common tasks in each of these three areas, this technical brief illustrates how using Toad alone, or both solutions together, can simplify Oracle database management and improve DBA productivity.
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