Sponsor: BMC Software

Optimal execution of application tasks saves time, cuts costs and enables IT to seize strategic opportunities. Download the whitepaper to learn more.

Managing Hadoop batch processing may consume a significant portion of application developers’ time and effort, which drives up application development times and costs. This paper from BMC discusses the obstacles IT organizations face in developing and managing Hadoop jobs and workflows and how a workload automation solution can remove these barriers.

Hybrid cloud, DevOps, big data and digitalization are driving a need for more sophisticated workload automation, which underpins the consistent delivery of traditional and cutting edge workloads. Modern workloads require more sophistication; data is collected from a greater variety of sources, and the success or failure of job streams can be directly exposed to both business users and customers. Significant enhancements in workload automation (WLA) tools have been added in recent years to address these trends. This Enterprise Management Associates (EMA) RADAR report identifies the thirteen leading WLA platforms and empirically compares and grades them against a broad range of measurements to determine overall product strengths and cost efficiencies.

A large telecommunications company deployed BMC Control-M to provide greater stability that would support automation in its billing department. Nucleus found that with high levels of success in automating billing processes, the team was able to further leverage BMC Control-M in additional departments to support new capabilities, providing benefits including increased employee productivity and the avoidance of new hires.

A large telecommunications company deployed BMC Control-M to provide greater stability that would support automation in its billing department. Nucleus found that with high levels of success in automating billing processes, the team was able to further leverage BMC Control-M in additional departments to support new capabilities, providing benefits including increased employee productivity and the avoidance of new hires.

Hybrid cloud, DevOps, big data and digitalization are driving a need for more sophisticated workload automation, which underpins the consistent delivery of traditional and cutting edge workloads. Modern workloads require more sophistication; data is collected from a greater variety of sources, and the success or failure of job streams can be directly exposed to both business users and customers. Significant enhancements in workload automation (WLA) tools have been added in recent years to address these trends. This Enterprise Management Associates (EMA) RADAR report identifies the thirteen leading WLA platforms and empirically compares and grades them against a broad range of measurements to determine overall product strengths and cost efficiencies.

Your business users want an easy to access, intuitive way to use the services IT provides. Discover how an IT service broker model can help you deliver a great experience for users and increase productivity for your business.

This ebook presents everything you need to know, including:

• Trends and concepts redefining today’s IT
• What to look for in an enterprise IT service brokering solution
• Next-level methods for reducing costs and increasing productivity

Hybrid cloud, DevOps, big data and digitalization are driving a need for more sophisticated workload automation, which underpins the consistent delivery of traditional and cutting edge workloads. Modern workloads require more sophistication; data is collected from a greater variety of sources, and the success or failure of job streams can be directly exposed to both business users and customers. Significant enhancements in workload automation (WLA) tools have been added in recent years to address these trends. This Enterprise Management Associates (EMA) RADAR report identifies the thirteen leading WLA platforms and empirically compares and grades them against a broad range of measurements to determine overall product strengths and cost efficiencies.

Infrastructure and operations leaders have identified five common pitfalls in automation initiatives that should be avoided and can be averted through the use of some common best practices. Look beyond tools to overcome these pitfalls and to avoid derailing your I&O automation initiatives.

Each interaction between your employees and your service desk affects the reputation of the entire IT and operations teams. In this report, Forrester analysts Elinor Klavens and Eveline Oehrlich explore how choosing the right automation solution can:

• Radically improve "moments of truth"
• Keep your workforce productive
• Reduce costs and increase employee satisfaction

Plus, find out 5 tips on how you can own your service destiny today!

Download the white paper.

Each interaction between your employees and your service desk affects the reputation of the entire infrastructure and operations (I&O) team. To delight (or, as we like to say, wow) members of your workforce, they must see you as effective, pleasant, and easy to work with. The service desk is the single point of contact for all business and technology service questions and an essential communication platform for all the operational processes in technology management. The service desk is also responsible for answering, escalating, and resolving enablement issues for other teams within technology management and other players in the ecosystem.

This report provides I&O pros with five steps to creating a service desk that is internally and externally effective.

While the joint efforts of security and IT operations ultimately determine an enterprise’s security strength, the individual goals of these two groups are often misaligned, thanks to conflicting responsibilities and different metrics for evaluating and rewarding successful performance. The result is what industry analysts are calling a “SecOps gap,” where poor collaboration between these two groups results in unnecessary security vulnerabilities, business-system downtime, excessive labor costs and challenges meeting regulatory requirements.

These problems came to the forefront in an exclusive new survey by Forbes Insights and BMC of senior security and IT managers at large enterprises in North America and Europe. A series of in-depth interviews with executives on both continents uncovered best practices for balancing security, IT system uptime and regulatory compliance. A common theme emerged from the survey and the one-on-one interviews: today’s enterprises need a modern game plan that uses technology, people and processes to close the SecOps gap.

In this commissioned study conducted by Forrester Consulting on behalf of BMC, you’ll learn how peers are using Hadoop in their organizations and how workflow automation can enable an economical Hadoop platform that enables faster time to value for Big Data projects.

Read the study to learn how workflow automation can:

• Accelerate the setup, installation, configuration, and management of Hadoop clusters
• Improve productivity, reduce cost, and minimize human error
• Provide a more efficient and manageable alternative to manual scripting
• Support an enterprise approach to Hadoop and Big Data

The Apache® Hadoop® ecosystem has grown faster than the tools and knowledge available to harness it. Many enterprise big data programs have stalled as a result.

BMC Control-M Application Integrator, a workload automation design tool, helps organizations quickly deliver value from big data by providing a simpler, more consistent approach for designing and deploying big data workflows. It reduces the possibility of error when creating workflows, which helps organizations deliver new services to business users more quickly without driving up staff and support costs.

Lean how to make workload automation pay for itself—and more.  Workload automation can provide value throughout the organization and reduce costs to deliver more than complete return on investment.

Find out how you can:

• Reduce cost by eliminating the delays and errors of manual processes
• Prioritize IT events according to their business impact
• Maximize profit while