Planning for Office 365 Gaps

Learn Office 365™ Migration Risks and How to Avoid a SaaS Monoculture.

When considering a move to Office 365, organizations must be aware of several significant risks to their email infrastructure. The cloud may seem like a simple, cost-effective alternative to on-premises email, but continuity and security issues cannot be overlooked.

Download the E-book to learn more about how to avoid cloud email headaches.

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Ransomware is Increasing the Risks & Impact to Organizations

"Cybercriminals constantly engage organizations in a game of leapfrog: system defenses improve, so malware searches for new holes. Recently, ransomware, which has been around since 1989, has been gaining momentum.

Download this Mimecast sponsored report to learn about this growing threat, its impact to organizations and the ways to help thwart an attack."

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Customer Data Platforms: How They Work, What They Solve & Why Everyone Needs To Use One

Today’s customers have been trained by Amazon, Netflix, Spotify and many others to expect personalized experiences. In one recent study, two-thirds of respondents said they were more likely to shop at a retailer who knew their purchase history and 75% said they were comfortable with sharing personal data.

Another survey found that 61% believe their favorite brands understand and cater to their needs while 38% were likely to stop buying from a brand that failed to provide timely offers on sales and promotions. Yet 22% in the same survey also said they’d break up with a brand if it provided too many offers. In short, consumers demand personalization but have little tolerance for firms that do it poorly. The stakes couldn’t be much higher.

Marketing technology vendors offer many personalization tools to help. But those tools need data to pick the right experiences for each customer. And they need not just any data, but accurate, organized and accessible data that includes information from all sources, presents an integrated picture of each customer, adds intelligence to help guide decisions and is easily available to the systems that deliver the front-line experiences. It’s easy to overlook the need for this data while exploring the latest new gadget for automated video creation or augmented reality advertising. But quality data is the fuel those other systems run on. Without it, they’ll sputter to a halt or spew wildly inappropriate experiences that annoy customers even more than no personalization at all.

Unfortunately, assembling quality data is hard. Traditional methods have consistently failed to meet marketers’ needs: it’s painfully common to hear stories of data warehouse projects that dragged on for years before finally being canceled without delivering anything useful. Systems that run “in the cloud” don’t magically solve problems, since all that cloud-based data still needs to be brought back to earth to be unified, refined and exposed. Building direct connections between individual systems can sometimes close a few critical gaps on a short term basis, but becomes increasingly unwieldy as marketers continue to add new systems that must be included.

A new solution has recently appeared: the Customer Data Platform (CDP). As purpose-built products designed from the start to assemble and distribute customer data, CDPs promise to be faster, easier, cheaper and more flexible than previous solutions. But CDPs are not widely understood and such promises rightly arouse much skepticism. This paper aims to dispel the skepticism by explaining what CDPs are, why they overcome previously unsolvable problems and how you take advantage of them.

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GDPR Impact Series 2018

2018 sees the long-awaited General Data Protection Regulation (GDPR) enter into enforcement starting May 25th. It is a once-in-a-lifetime change to the legal basis on which individuals share their data with organizations.

DataIQ undertook twin-track research in the UK to examine how consumers expect their data to be used and whether they intend to exercise their new rights, as well as into what organizations intend to do to bring their data-driven practices into line with the Regulation. The project had three key objectives:

  • Understand the consumer perspective on data collection, consent, context, and control
  • Learn key strategies for the business/marketer’s processes, top opportunities, and challenges in adjusting to the new Regulation
  • Identify any mis-alignments between the two sides’ views of the data exchange and their root causes

The research was built around four key areas of data protection and privacy management: mobile and digital (the issues specific to those channels), relevance and accuracy (how data should be kept upto-date), readiness (how consumers and businesses are preparing for GDPR) and regtech (how technology can support GDPR compliance). Results from the research are presented in a series of four white papers, each of which looks at one of these areas.

This whitepaper specifically focuses on the research segment conducted by DataIQ in association with Tealium. It looks into the how aware consumers are of the way data is collected from their mobile and digital footprint, as well as how businesses rely on these data streams to deliver personalized services and a better customer experience.

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Customer Data Platforms: How They Work, What They Solve & Why Everyone Needs To Use One

Today’s customers have been trained by Amazon, Netflix, Spotify and many others to expect personalized experiences and have little tolerance for firms that do it poorly. Quality data is needed to fuel the technologies that power personalization, but assembling that quality data can be hard.

Enter the Customer Data Platform (CDP). As defined by the Customer Data Platform Institute, a CDP is a marketer-managed system that builds a unified and persistent customer database that is accessible to other systems. While they are promising to be faster, easier, cheaper and more flexible than previous solutions – even the most savviest of martech professionals aren’t fully understanding their benefits, capabilities and integration abilities.

View this report today to learn the:

  • 3 main functions of a CDP
  • 8 advantages of using a CDP to assemble customer data
  • 8 common questions about CDPs and their answers
  • Key ways to select and budget for a CDP and more!

Download a copy of the CDP Institute’s report, “Customer Data Platforms: How They Work, What They Solve & Why Everyone Needs to Use One” today.

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GDPR Impact Series 2018

2018 sees the long-awaited General Data Protection Regulation (GDPR) enter into enforcement starting May 25th. It is a once-in-a-lifetime change to the legal basis on which individuals share their data with organizations.

Research company DataIQ recently examined how consumers expect their data to be used and whether they intend to exercise their new rights, as well as into what organizations intend to do to bring their data-driven practices into line with the Regulations. Download the report now to:

  • Understand the consumer perspective on data collection, consent, context, and control
  • Learn key strategies for the business/marketer’s processes, top opportunities, and challenges in adjusting to the new Regulation
  • Identify any mis-alignments between the two sides’ views of the data exchange and their root causes

Whether you view data as the new oil or as the beginning of the fourth industrial revolution, its relevance in today’s world is hard to deny. By laying the groundwork now, businesses will be able to embrace the opportunities presented by GDPR, and this research takes us one step closer to a more comprehensive understanding of how to truly put the customer and their expectations at the center of everything a brand does.

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Knowledge is Power

As millions of parents load their children into school buses each morning, or drop them off in the hug-n-go lanes nationwide, their words may be varied, but they all share the same hope: that their children will get a good education and stay safe. Let's take a deeper look into this in this blog post.

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Food, Beverage and Hospitality Industries Work To Protect Patrons and Workers

You own a restaurant chain and receive word that a vendor has supplied your entire nationwide system of fine-dining eateries with tainted meat. Or a large grocery chain, and hear word that your romaine may be unsafe to eat and needs to be pulled from thousands of shelves immediately. Or you run one of the world’s largest casinos and authorities tell you that they believe there is a threat of violence at your venue. You need to reach everyone quickly to keep customers, guests and staff safe from illness or harm.

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The Construction Industry and Regroup

Jobs in the construction industry include several occupations ranked among the most dangerous in the world. In this current tight employment market, the industry is hard-pressed for both employees and time. It is under extreme pressure to build its soaring skyscrapers, buildings and housing developments on time and on budget — and to keep its workforce informed and safe from harm simultaneously.

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Improve School Safety and Communications

Regroup enables your school and district to communicate better and respond faster when seconds count. Our award- winning mass notification platform is cost-effective, easy to use, and integrates seamlessly with your existing LMS software.

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Regroup For The Food & Beverages Industry

Food Safety is of utmost importance - from the growing, processing, packaging, and shipping of a food product's life cycle, to the retail and serving phases. Today's food manufacturers, distributors and restaurant chains are faced with many challenges in keeping food safe, and a wide range of threats to business continuity and operational resilience.

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3 strategies for a successful intranet adoption

We have talked about common myths and issues surrounding user adoption of digital transformation initiatives, in particular such as intranets, digital workplaces and collaboration platforms.

Let us now, as promised, examine three different strategies for a successful intranet adoption.

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Regroup For Construction

Regroup Mass Notification offers cost effective solutions that help you overcome communication challenges, while at the same time reducing overall costs. Keep your mobile workforce safe and informed with Regroups' simple, cost effective solution for critical and non critical mass communication.

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Why Digital Collaboration

We define digital collaboration as the digital systems people use to collaborate internally (within the enterprise network) or externally (with enterprise communities or partners) to get things done.

Modern companies are increasingly structured in silos. Specializations within different enterprise functions, geographic distribution and the proliferation of digital tools isolate people within their immediate business units.

Digital collaboration tools increase collaboration in the enterprise by creating collaboration synergies through a modern digital setting. Digital collaboration tools connect people, information, business applications and company communications, transforming your company into a unified, successful business force.

In practice, digital collaboration platforms provide a number of recent innovative technologies, such as social collaboration, project management and real-time communication, within an integrated digital setting.

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Common pitfalls behind Intranet project failures

If you are planning to modernize your company intranet, this guide is for you.

Having worked on numerous internal collaboration initiatives alongside our clients, we acquired a thorough understanding of what works and what does not in the particular context of an Intranet project. This short guide attempts to extract the most important of those lessons that we learnt for your benefit.

This guide is intentionally vendor agnostic: it will not help you choose a vendor but should help you build a successful intranet for your company regardless of your choice. It is also intentionally concise: we do not aim at being comprehensive, but rather attempt to focus on the most important and least known aspects of an intranet project.

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