Digital technologies are a catalyst for new ways of doing business and are leading a wave of innovation and change for organizations. This e-book looks at the impact of mobile and digital on business processes, technology and culture, highlighting 7 steps to a successful digital business.
APIs are becoming the digital connective tissue of modern organizations, adding new capabilities to everything from their operations and products to their partnership strategies. In 2015 it’s no longer a stretch to say that most organizations don’t ask whether to engage in API programs, but how to do so. This ebook aims to answer this question by drawing on best practices from leading practitioners in seven areas key to the success of effective API programs.
While automation can remove bottlenecks, it cannot replace the traditional human brain power required of decision-making. Fortunately, by using historical data captured in previous process instances, users can more accurately extract the value of BPM when they determine which tasks are worth automating -- and which ones require critical thinking.
This book excerpt uncovers a step-by-step BPM plan designed to help accomplish tasks that deliver business value. Learn how to improve the business as a whole when you:
The robotic revolution has arrived and it looks nothing like we imagined. We’re not talking about futuristic, mechanical robots; we’re talking about intelligent software robots that automate virtually any business activity involving users, data and systems.
Robotic process automation (RPA) uses software robots to eliminate manual tasks for copying and pasting data between internal and external systems – such as websites, portals, enterprise applications, legacy systems, and desktop applications like Excel. RPA can make your software solutions even more valuable to your customers by enabling them to eliminate these manual tasks in their core processes.
Simply read the e-book and learn how OEMing our RPA software can give you that competitive advantage.
This IDC study is the IDC MaturityScape for multicloud management. After reading this study, IT decision makers will be equipped to effectively evaluate the existing maturity of their organization's cloud management tools, processes, and governance models and will be able to create a collaborative process to harness internal best practices and available services and tools in ways that best promote business agility and innovation.
"Multicloud management strategies need to look beyond the simple automated cloud resource provisioning and configuration needs of individual teams and departments," explains Mary Johnston Turner, research vice president, Enterprise Systems Management Software. "Enterprises need a structured process to harness best practices, standardize configurations and management tools, and take full advantage of state-of-the art cloud application performance monitoring and analytics."
Evolve your approach to Application Performance Monitoring by adopting five best practices that are outlined and explored in this e-book:
Finding the balance of agility and control is critical for IT organizations looking to minimize risk associated with IT Change Management. As IT infrastructure continues to grow in complexity, IT’s traditional roles are forced to adapt to support the new demands on change management. Creating a balance of control while maintaining agility will be important to support the smooth operation of your organization.
In Modernize Change Management While Minimizing Business Risk we discuss three key principles for creating a new approach to change management.
Download the whitepaper today!
Employees crave the same user experience at work that they enjoy in their personal lives. Smartphones. Social media. On-demand everything. Enterprise organizations that rise to the occasion and meet these new employee expectations within the workplace stand to win big. In this new eBook, we share insights from top industry experts and offer you a 5-step countdown to launching a digital workplace.
We will show you how to:
Read the eBook for tools and tips for retaining top talent and increasing employee productivity and engagement today.
Technology is driving innovation in business today. As a result, businesses and their customers rely more and more on technology to do their jobs — IT is at the center of this movement and must meet demand while addressing customer and employee challenges. IT service management (ITSM) systems support IT departments in their effort to keep up and move the company forward. ITSM can make the job easier, and free up resources to innovate. Follow this guide to learn about challenges in today’s technology-driven marketplace, and how to find solutions with cloud-based Remedyforce for ITSM. Then, hear how three Remedyforce customers specifically benefited from ITSM.
Higher levels of complexity, coexistence, and constant change in today’s data center make understanding business applications, services, and their underlying infrastructure nearly impossible using traditional discovery and mapping methods. To manage complex business applications and digital services effectively, IT organizations must have a dependable, accurate data center map of all assets, their dependencies, and information about how they support the business. Without this, they risk being overwhelmed by constant firefighting efforts to avoid IT problems that can lead to revenue loss, reduced profitability, brand damage, and unhappy customers going to the competition.
It’s no secret that social, mobile and collaborative technologies have changed the way people interact. More than ever, individuals expect their business applications to resemble the user experience of their personal applications. A modern approach to IT service management (ITSM) can help both sides of the service desk work smarter, faster, and more easily. Gain expert insight to meet the needs and expectations of the modern workforce. Download the white paper today.
Learn the four key elements for today’s ITSM, including:
As the pace of digital business accelerates, companies need their IT organizations to focus on innovation, not in-the-trenches maintenance. BMC and Forbes Insights conducted a global survey of more than 250 senior-level executives to examine the state of IT service management today—and its role in digital transformation.
We found that increasing investments in ITSM leads to wide and varied benefits for digital transformation, including increased transparency into systems, greater flexibility, enhanced development productivity, and a better ability to add new services. And the impact isn’t limited to digital transformation—ITSM also plays a role in cloud computing, mobility, and big data. Indeed, for companies of all types and industries, ITSM has become a core enabler of the initiatives that drive competitive advantage.
Government agencies depend on the ability to effectively share and utilize data, deploy digital services, and pool IT resources.
This whitepaper summarizes several effective approaches that government agencies are adopting to ensure their cloud initiatives are highly secure even as they enable greater data-sharing and collaboration across agencies. These approaches are drawn from the webinar, “Securing Intelligence in an Open Hybrid Cloud,” which explains that a multifaceted approach to cloud security is required to achieve successful outcomes. Cloud security is the keystone of IT modernization efforts.
Federal agencies are deepening their adoption of cloud technologies—especially open hybrid cloud—to deliver software, infrastructure, and applications. Red Hat experts outlined 8 best practices for cloud adoption.
In this executive brief, learn why federal agencies increasingly view open hybrid cloud platforms, such as Red Hat® Cloud Infrastructure, as effective tools to modernize IT and adopt agile development approaches.