Self-Service Operations
The speed, flexibility, and security controls dictated by today's business demands can't be met with the old practices that Operations has historically relied on. Self-Service operations is a key design pattern that allows organizations to move faster, be more flexible and lock things down. Read this ebook to learn how self-service operations allows you to:
- Distribute and align operations activity to unlock the full potential of your people and move as fast as your business demands.
- Experience fewer interruptions and less waiting, resulting in getting more done.
Learn why Self-Service operations is a straightforward, yet powerful operating model that should be in every IT leader’s playbook.
What is Runbook Automation?
Operations teams feel beat down from working in a high pressure environment with tons of requests and rework. What will Runbook Automation do for your operations?
- Less waiting and quicker turnaround times — Replace "open a ticket and wait" with "here's the button to do it yourself."
- Fewer interruptions and escalations— Cut down on the repetitive requests that disrupt your already overworked subject matter experts and delay other work.
- Shorter incidents — Enable those closest to the problem to take action quickly and effectively.
Learn how Runbook automation can easily translate expert operations knowledge into automated procedures that anyone in your organization can execute on-demand.
Beyond Core Schools
Which strategies should you be implementing to build a diverse pipeline of talented entry-level candidates?
While many recruiting strategies focus on nurturing relationships at a set of core schools, there are several elements to a successful diversity recruiting strategy. To help you build a pipeline of diverse candidates, RippleMatch has put together a set of recommended strategies to implement and key academic institutions to build relationships with to help you increase representation and build stronger teams.
Download our guide for four key strategies to increase diversity and information on hundreds of schools to incorporate into your virtual campus recruitment strategy.
Recruiting at HBCUs
There are many ways to build a successful university recruiting strategy, but seeking out candidates from a wide range of colleges and universities is an important strategy for building a diverse pipeline. Among the schools recruitment teams should establish a presence at are Historically Black Colleges and Universities (HBCUs), a group of more than 100 universities with historical significance and hundreds of thousands of bright, talented students. Hoping to establish or expand your presence at HBCUs? Our guide has everything you need to know.
- Quick facts every employer should know about HBCUs
- Tips for recruiting at HBCUs
- What HBCU students value in the workplace
- The top HBCUs to visit
- The top HBCUs for STEM, Computer Science, Business, and Liberal Arts
A Guide to Recruiting at Hispanic-Serving Institutions
To increase representation at the entry-level, recruit at colleges and universities with a diverse student base – like Hispanic-Serving Institutions.
To help more talent teams establish or expand their presence at HSIs, we’ve put together a guide with key facts to know about these institutions, tips for recruiting there, and the top schools for subjects like STEM, Business, and Liberal Arts. Use this guide to bolster your campus recruiting strategy and achieve your hiring goals this year and beyond.
What You'll Learn From This Guide
- The most important facts about HSIs
- Top tips for recruiting at HSIs
- Where to find the right candidates
A Hybrid and Multicloud Strategy for Architects
The elasticity, scalability, and speed of deploying applications in the public cloud can help organizations increase business growth and reduce costs while managing data growth and improving agility. But moving to the hybrid or public cloud can present challenges. Red Hat offers a comprehensive infrastructure platform that enables compute, storage, and networking on demand, across on-premise and public multicloud resources.
Read this brief to learn more.
Top Security and Compliance Considerations for IT Modernization
This checklist reviews key security-related features of successful IT modernization solutions.
Edge Computing with Red Hat OpenShift Container Platform
See faster response times and provide a better application experience with application and data processing closer to the users and the data sources.
Red Hat Enterprise Linux Security and Compliance
Due to the ever-increasing number and sophistication of security exploits, security built into every part of the infrastructure is critical. It's vital that an operating system (OS), as the foundation for all applications, has the depth and breadth of security capabilities to protect against vulnerabilities and meet compliance requirements.
Learn how Red Hat Enterprise Linux helps you get more secure, compliant, and audit-ready by supporting the top security and compliance requirements for an OS.
Experience the Value of Red Hat Enterprise Linux
Your business relies on your IT infrastructure. The right operating system can help you boost performance, improve security, speed development, and prepare for the future. Red Hat Enterprise Linux delivers a consistent, intelligent operating foundation for modern IT and enterprise hybrid cloud deployments.
Read this e-book to discover the Red Hat Enterprise Linux experience in seven essential areas of IT.
Data Protection and Management With TrilioVault for Kubernetes
Find out about data protection and management with TrilioVault for Kubernetes on Red Hat OpenShift Container Platform and OpenShift Container Storage.
Hybrid Cloud Strategy for Dummies
Jumping onto the cloud is easy. Getting it right is somewhat trickier. Getting it right for the long term is a big challenge. A good cloud strategy helps you and your organization work things out, makes sure all the bits and pieces fit together well, and improves the odds of realizing your business goals.
10 Reasons Why You’re Missing Your SLAs
Disruptions caused due to digital issues result in you not meeting the terms of your SLAs (Service Level Agreements) which then result in downtime and service disruptions. On average, the cost of downtime is $9,000 per minute as per the latest MIM report. This can have a negative impact on your brand reputation as well.
Thus, meeting SLAs is a top Enterprise priority. We have compiled a list of factors that lead to you missing your SLAs, download this whitepaper to learn:
- The solutions to the different factors causing you to miss your SLAs
- How to establish a streamlined workflow
- The value of automated escalations
ZenKey: A Network-Based Identity Solution
Even as the threats of data breaches, identity theft and large-scale fraud seem to grow daily, millions of users must also face the burden of managing multiple passwords. And with the digital economy growing faster than ever, so is the need for a radically new identity management solution. One that eliminates passwords and provide seamless, user-centric security. One that can provide privacy controls with high-level of confidence.
That solution is here. Introducing ZenKey, a joint-venture between AT&T, T-Mobile, and Verizon, that provides a highly secure network-based identity solution. It delivers a frictionless experience with unique fraud signals that only largest mobile carriers can provide.
Why ZenKey is Better
The ZenKey identity solution provides multi-factor authentication and authorization based on a user’s mobile device and network attributes. It integrates the trusted security attributes of the Subscriber Identity Module (SIM) card with the OpenID Connect1 authentication protocols.
An identity solution generally includes four key actors – (1) Users, (2) Identity Providers, (3) Relying Parties, and (4) a Governance Body as shown in the figure above. The Users are entities for which the identity solution provides authentication and authorization. The Identity Providers manage user attributes to validate, process, and assure digital transactions on behalf of Users. The Relying Parties accept user assurances from Identity Providers to allow service access. This is the standard structure. But what makes ZenKey a better option?
To learn more about how the ZenKey identity solution works, fill out the form and download the detailed White Paper.
ZenKey: Cellular Network Enhances Security
How do you establish your Digital Identity
By some accounts, the pandemic accelerated the digital transformation by a factor of 3x in 2020 alone. In 2021, the ability to adapt to the predominance of the digital realm will make or break businesses across industry verticals. Fraudsters watch and wait while consumers struggle to manage hundreds of accounts integral to their daily lives.
The coin of this digital realm for service providers of any stripe and consumers alike is identity. Historically, the relationship has been one-way; a user authorized a provider to act on his/her/their behalf. The accelerating reliance on digital access to services, along with increasing legal and social obligations to protect PII (personal identifiable information), means everyone must rethink identity.
