The Risks of Using Spreadsheets for Statistical Analysis

Spreadsheets are widely used for statistical analysis; and while they are incredibly useful tools, they are useful only to a certain point. When used for a task they're not designed to perform, or for a task at or beyond the limit of their capabilities, spreadsheets can actually be dangerous. This paper presents some points you should consider if you use, or plan to use, a spreadsheet to perform statistical analysis. It also describes an alternative that in many cases will be more suitable.
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10 Ways to Build Better CRM Processes

Most businesses see the value in CRM and ERP. When implemented properly, these platforms can enable better sales, more efficient marketing, and drive both top line and bottom line revenue growth. Getting there however, is a challenge. This IT Managers' Journal is designed to give IT managers and business leaders 10 steps that can help them transform CRM into a winning solution for revenue growth and business efficiency. Read this ITMJ and discover how IT and business management can work together to realize real, demonstrable ROI.
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eBook: EMC BackUp Game Plan

Organizations that transform backup environments report significant business benefits. In fact, they directly link backup transformation to faster product development cycles, accelerated global expansion efforts, improvements in customer profiling, and more. But how do you go about making changes to your backup environment that will improve your business? You've got to have a game plan. This eBook is designed to help you understand the impact of backup transformation, what the key steps are that all organizations should consider before and during the journey, and why EMC is uniquely qualified to guide you.
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Advance Your Tech Career in One Simple Step

Want to know the single most important thing you can do to advance your IT career? This brief, brought to you by Citrix GoToAssist, explores how thinking less about yourself and more about the people around you is the most important thing you can do to advance your IT career.

Download the brief to learn: How to become everyone's go-to geek; Why focusing on others is good for your career; 3 career suggestions to flat out ignore; And more.

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4-Step Game Plan for Effective Support Teams

Want to know how to create a better support centre? Just ask your agents. "Your agents have a great deal to tell you about how to create a better support centre." This brief, brought to you by Citrix GoToAssist, explores how you can make your agents part of the continual improvement process and thereby accelerate productivity, control costs and increase customer satisfaction.

Download the brief to learn: 4 steps to creating an effective support team; Why employees should spend less time being support agents; Strategies for fostering a culture of ownership; And more.

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BI and BA: Smarter Products, Smarter Buyers

Business Analytics/Intelligence have earned reputations as "difficult" and risky to implement. Applications of this sort classically required complex integration across numerous working systems and data repositories AND a (usually long) period of customization. Learn how and why your colleagues are focusing efforts to access and analyze data in new, lighter, more agile, web-oriented ways that enable self-service by experienced analysts and end users.
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