The MSP’s 10-Point Guide to Success

Let’s face it. Not all small business owners are thrilled with the idea of moving their workloads to the cloud. They’ve invested a lot of money in their on-premises solutions and they really don’t see the need to change their infrastructure. They also have legitimate concerns about network security, downtime and availability. So, how do you convince them that it’s time to upgrade to a cloud platform like Microsoft Azure?

By presenting good arguments. We’ve prepared a simple guide that will help you get started. But first, we’d like to take a closer look at Microsoft Azure and the booming market for Infrastructure-as-a-Service.

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4 Great Ways to Make Your Customers Happy

In the eBook, Marketing Specialist Marc Gordon will give you four essential steps to selling happiness to your customers. With more than 25 years of experience in helping businesses grow, Gordon says you do not have to knock yourself out to get loyal customers. Just do the right things to keep them happy.

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IT Glue 2018 Global MSP

2018 marks the first year of the IT Glue Global MSP Benchmark Report, and we received an absolutely fantastic response. So thank you!

This exclusive whitepaper, rich in business intelligence, represents a synthesis of your responses and our analysis. To that end, we've extracted critical insights as to what works and what doesn't in the MSP business.

In the Global MSP Benchmark Report, we introduce the concept of the Golden Quintile. In a world where only 20% of small businesses are successfully sold, it's critical that you know what a desirable acquisition looks like, in case you ever want to stop working.

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Agile Integration for Enterprise Architecture ebook

As applications and services become more central to business strategy, and as distributed methodologies like agile and DevOps change the way teams operate, it is critical for IT leaders to find a way to integrate their backend systems, legacy systems, and teams in an agile, adaptable way. This e-book details an architecture called agile integration, consisting of three technology pillars—distributed integration, containers, and APIs-to deliver flexibility, scalability, and reusability.
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IDC – Business Value of JBoss Fuse WP

“The Business Value of Red Hat Integration Products” IDC whitepaper, six organizations discuss the benefits and value they’ve found in using Red Hat® Fuse for rapid app integration.

By integrating with Red Hat Fuse, these organizations achieved:

  • An average three-year ROI of 520%.
  • A payback time of six months.
  • 5.5x more apps integrated per year.
  • 31% better app performance.
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The path to cloud-native applications

For the majority of organizations, digital business means pivoting to a culture of organizational agility, where the rapid pace of demand can only be satisfied by faster and more flexible development and delivery models. As most organizations do not have the luxury of completely rebuilding their technology foundation or immediately adopting new practices and mindsets, they are embracing gradual yet fundamental shifts in culture, processes, and technology to support greater velocity and agility. Learn 8 steps to guide your journey to cloud-native application development, including Red Hat® customer success stories.

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Become a high-growth manufacturer

High-growth companies are powered by people who understand what it takes to get set for growth—individuals with the vision and drive to take their business to the next level. We call these people the Grow Getters.

Grow Getters know what growth looks like for their business and how to achieve it. They invest where it counts and have an integrated enterprise resource planning (ERP) system that gives them the essential visibility and agility needed to act for growth.

Discover the 10 characteristics that set the Grow Getters apart from their competitors…

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Cloud ERP for Job Shops and Manufacturers

In the face of growing competition and a challenging business climate, many job shops and manufacturers are looking for ways to reduce costs, streamline operations, and improve the bottom line. Implementing enterprise resource planning (ERP) software is a proven solution for running a business efficiently and effectively. Yet, a large percentage of manufacturers have held back from implementing an ERP system due to high initial costs, long implementation times, and competing demands for time and resources.

This paper describes how the Software as a Service (SaaS) model (more commonly known as ‘the cloud’) delivers financial, implementation, and operational benefits to job shops and manufacturers. It also details cloud deployed Epicor ERP meets the needs of job shops and manufacturers. Job shops and manufacturers can leverage Epicor ERP—and cloud technology to ‘punch above their weight’—increasing effectiveness.

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Elevate your Game: Take Data Security to the Next Level

Five benefits of supercharging your data security and compliance efforts with a security-specific big data lake

This paper describes the roadblocks that organizations may face as they seek to take their data security and compliance efforts to the next level while juggling multiple priorities, including:

  • The administrative demands imposed by the management of huge volumes of data.
  • The need to retain those volumes of data over longer time horizons.
  • The need to maintain or improve performance/speed of reporting.
  • The need to provide direct access to data (“free” the data) to users with many different roles and responsibilities.
  • The need to enrich audit data with other types of related security and compliance data while also performing complex analytics on this data to reveal new risks and/or insights.

The pages that follow will explore how organizations can take steps to address the hurdles above, and in doing so, reach new levels of efficiency and sophistication in data security and compliance management.

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5 Epic Fails in Data Security: Common Data Security Pitfalls and How to Avoid Them

Data security is on everyone’s mind these days, and for good reason. Although the number of data breaches in the first half of 2017 was about the same as the first halves of 2015 and 2016, the number of records stolen between January 1 and June 30, 2017 has exceeded all of 2016. And that’s not counting one of largest security breaches of all time, announced in September. Many factors are contributing to the increase in successful attacks – the erosion of network perimeters and increased attack surfaces offered by more complex IT environments, a growing use of cloud services and the new demands that places on security practices, and the increasingly sophisticated nature of cyber criminals – and the landscape continues to evolve.

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Citrix Cloud Government

To meet always-evolving mission objectives, government agencies need IT flexibility and scalability. Citrix Cloud Government ensures access to high-performance IT resources by enabling agencies to deploy, manage, and optimize Citrix workspace solutions on any government-grade infrastructure.

It’s a cloud-based management platform that runs on FedRAMP High Baseline certified infrastructure—and it’s built to enable the simplicity, scalability, and performance your agency needs.

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The Critical Guide to Modern Network Monitoring

Networks used to be described as the backbone of the enterprise. Today, they might be better described as the lifeblood – vital to everyone in the digital age. If you don’t have your finger on the pulse of your whole network, you’re not meeting today’s demands – and won’t meet tomorrow’s either.

Download this eBook now and learn:

  • What the current state of the enterprise network is today
  • Why monitoring with 100 percent visibility is essential
  • How making legacy and virtualized networks work together helps drive greater business performance, innovation, and agility

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Taking the pain out of regulatory compliance

Fear of data misuse has led to both general and industry-specific data-privacy regulations worldwide that many organizations now must meet, and it’s important to embrace their requirements. The role of data-holding organizations has increasingly shifted to being stewards of information, in particular in the United States and the European Union (EU). And failure to comply with regulations can mean not only reputational damage, but substantial fines and even jail time. Just meeting compliance mandates, though, may not help you actively spot and stop a data breach.

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Guard your organization’s data with intelligent IBM encryption

Data—dynamic, in demand and distributed—is challenging to secure. But you need to protect sensitive data, whether it’s stored on-premises, off-site, or in big-data, private- or hybrid-cloud environments. Protecting sensitive data can take many forms, but nearly any organization needs to keep its data accessible, protect data from loss or compromise, and comply with a raft of regulations and mandates. These can include the Payment Card Industry Data Security Standard (PCI DSS), the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the European Union (EU). General Data Protection Regulation (GDPR). Even in the cloud, where you may have less immediate control, you must still control your sensitive data—and compliance mandates still apply.

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