14 Endpoint Management Features That Can Help You Achieve & Sustain GDPR Compliance

The European Union's new General Data Protection Regulation (GDPR) comes into full force on May 25, 2018. The GDPR aims to deliver more privacy and protection to the personal data collected by organizations that either operate in the EU or handle EU citizens' personal data. Many organizations are already working on becoming GDPR-compliant before the encroaching deadline. Be sure your organization is also on the right track.

But achieving GDPR compliance is just the first step; sustaining compliance after May 25th is where the real challenge lies. With cyber attacks evolving every day and the GDPR leveraging major fines for non-compliance, securing your customers' personal data is critical.

That's why we've written an e-book just about GDPR compliance, including an overview of important terms and principles, as well as individuals' new rights under the GDPR.

Download our free e-book to learn how to achieve and maintain GDPR compliance.

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6 Best Practices for Escaping Ransomware

Breaking news about cyber attacks has reached an all-time high recently, with ransomware attacks topping the list. Decades after Dr. Joseph Popp orchestrated the first ransomware attack in 1989, ransomware has been gaining momentum in recent years. Just this May, the WannaCry ransomware attack infected roughly 300,000 computers across 150 countries.

Ransomware attacks like WannaCry have affected all verticals, irrespective of the size of organizations. Security experts agree that beefing up IT security to combat ransomware attacks definitely helps organizations stay vigilant and escape threats. There are many antivirus solutions which can help detect ransomware attacks, but this kind of threat detection is fundamentally a reactive approach that can only reduce the spread of infection, not prevent it entirely.

Download our free e-book and start defending your organization against ransomware attacks.

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3 Quick and Easy Fixes to Increase Site Performance

Recommendations to Discuss with Your Development Team and Technology Partners.

When buying products online, shoppers have to put their trust into eCommerce stores. They have to trust that their information won't be stolen, that the order will go through and that it will be shipped on-time, to the correct location. When a site is slow, not only does it frustrate online shoppers, it takes away the legitimacy of the site and their trust in it.

Poor site performance can cost you sales, revenue, customers, and even a high ranking on search engines.

Download the guide to learn how you and your development team can boost site performance.

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How to Increase Your Average Order Value

In many commerce markets, acquiring new customers is difficult and expensive, it can often require a significant investment in demand generation marketing and advertising.

Increasing your AOV is one of the most effective and cost efficient ways to increase revenue and cash flow (a sign of any healthy business). Whereas increasing site traffic usually involves researching and executing complex marketing plans to attract new customers, increasing your AOV could be as simple as installing a plugin for your shopping cart.

Optimizing your site for higher AOV can also help you strengthen your business against unforeseen dips in traffic. You may get less traffic overall but see higher revenues due to increased AOV and more targeted marketing practices. Regardless of why your visitor numbers, your business will be in a better position with an optimized AOV.

So how can you get your customers to buy more items and spend more money with each purchase? This guide outlines five strategies you can enable with little or no extra investment.

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How to Reach International Markets

International retail sales are expected to increase by 5.5% to $28.3 trillion by 2018.

Launching an international site can take up valuable time and resources, and missteps can be costly. From web page layout, to word definitions and cultural preferences, countries have widely varying practices and unique online user behaviors. How efficiently you manage changes in culture, language, customs, currency, tax, and laws can make the difference between success and failure.

POWER YOUR BUSINESS TO EXPAND RAPIDLY INTO FOREIGN MARKETS:

  • Think Local and Flexible to Act Global
  • Communicate in Other Cultures
  • Design a Flexible and Scalable Global Process
  • Efficiently Manage Multiple International Sites
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Lessons in Archiving for Public Sector Agencies

In this three-part e-book, Don DeLoach walks public sector organizations through the key elements needed to respond quickly and accurately to open records requests: identifying what information needs to be retained and archived, best practices and procedures for retaining communications, finding and implementing an automated solution, and the important roles stakeholders play in the records response process.

From a CIOs perspective this eBook covers:

  • The challenges of archiving communications
  • Choosing the right archiving solution for your organization
  • Internal policies and rules
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How to Tackle Challenges of Information Technology

Every company today is a software company and, as a result, business and technology strategies ought to be very intertwined. But often, those strategies aren’t in alignment, leading to challenges in information technology. And in today’s hyper-competitive business environment, that can be disastrous. Companies have to ask themselves: How can we tackle challenges of information technology? Are we doing IT wrong?

Today’s CIOs are the key players who enable organizations to respond to the disruptive forces and information technology challenges impacting all industries — mobile, IoT, and SaaS among others. In order to increase speed and agility there must be a strong partnership between IT and the rest of the business.

Read this e-book to learn:

  • Why we have been doing IT wrong, and how putting culture first and technology second, valuing reuse, and leveraging KPIs can push CIOs to the right direction.
  • How IT teams can address their delivery gap and increase project delivery speed by adopting a new IT operating model: API-led connectivity.
  • How APIs can close the IT delivery gap and become the de facto way of packaging up and exposing applications, devices, and data.
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First, Break IT

The business of IT has changed dramatically. The emergence of an always-on, always-connected world means that old business models are being disrupted, consumers are demanding more, and the world is smaller and more connected than ever before. The traditional IT operating model is fracturing under the digital demands of their customers, partners and employees. Companies can try to become digital by trying to do things the old way, but they will fall behind, and will face increasing competition.

In this ebook you'll learn:

  • How digital transformation is affecting your business
  • How to harness the digital revolution to your company's advantage
  • Real-world case studies of CIOs and senior IT execs who created a roadmap to increased agility, speed, and innovation
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Building the Connected Retail Experience

“Today’s shoppers expect more than a transactional relationship with retailers; they want a seamless and personalized journey that reflects the context of how they shop across devices and channels. The key to success lies in connecting in-store software with online systems so retailers can provide an uninterrupted experience wherever customers shop.” - Ross Mason, Founder of MuleSoft

Driving digital transformation in retail requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies to meet customer demands.

In response, leading retail and CPG companies have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables a 2-5x faster IT project delivery across the value chain.

Download this eBook to learn:

  • How leading retailers like Buffalo Wild Wings, TAL Apparel and PetSmart are leveraging API-led connectivity to accelerate IT project delivery speed
  • How APIs can be used to address the unique business and IT challenges faced by retailers
  • How MuleSoft’s out-of-the-box API designs, implementations, and connectors can accelerate the adoption of API-led connectivity
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The Future of Digital Retail

The world of retail is changing dramatically. Retailers used to have anonymous, transactional relationships with their customers; but now both retailers and customers want a deeper relationship. The retailers that win today are the ones that use technology to build those personal customer experiences and transform their digital retail experience. However, it isn’t always easy to implement new solutions with existing systems.

Read this eBook to discover:

  • Why existing approaches are not sufficient for the pace of digital transformation that retail demands
  • How to drive technology change in your organization, creating a greater capability to innovate and transforming the digital retail experience for your customers
  • How to adopt an API-led approach to integration that packages underlying connectivity and orchestration services as easily discoverable and reusable building blocks
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Cryptocurrency Mining Malware | Trends & Threat Predictions

In this comprehensive eBook, we describe how hackers and cryptocurrencies are impacting website security. As cryptocurrencies gain market capitalization, many cybercriminals are looking for opportunities to monetize on the growing popularity. Sucuri researchers have identified a variety of malware campaigns devised to infect websites and hijack valuable resources to mine cryptocurrencies. This content is intended to educate and bring awareness to the threat of cryptomining malware. Topics include cryptocurrencies, cryptominers, types of related malware infections, trends and threat predictions for 2018, and information on how administrators can mitigate the risk of a infection and protect their websites.

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Demanding More From Your Enterprise CDN

The future of the web needs to be faster and safer.

In 2018, there will be increasing pressure for IT departments, marketing, and business operations to prioritize website security and performance. The rise of website cryptominers, DDoS attacks, data breaches, and ransomware shows no signs of slowing down, and the impacts can be devastating for your brand. Organizations who use a CDN can cut costs, improve security, and redefine availability by leveraging a cloud-based proxy WAF and CDN. Stop paying by the gigabyte for obsolete tech and old datacenters. Many services have ambiguous pricing, add-ons, hidden costs, and bandwidth charges, but it doesn't have to be this way. Optimize the performance of your web properties and gain peace of mind with a professional security team, easy configuration, rapid response, and services such as threat protection, monitoring, incident response, and white-glove support.

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eBook: Contact Center Economics and the Cloud

Move to the Cloud with Confidence

If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid.

Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies.

This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including:

  • The size of your contact center, and business requirements such as customer journey management
  • The location and quantity of contact centers being managed
  • The need for scalability, speed of deployment, and maintenance requirements

Read the eBook today!

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