Cloud services like Microsoft Azure and Amazon Web Services (AWS) are robust tools for business success. They have evolved far beyond the obstacles and limitations of the past. In 2017 alone, the cloud grew by almost 40% - a phenomenal growth rate for any technology. By 2020, 60% of IT infrastructure and 70% of software and IT services spending will be in the cloud.

When deployed effectively, the public cloud is a powerful and disruptive model. It brings positive operational transformation and greater competitiveness. But poor implementation is equally disruptive.