You must have heard about it by now. But what exactly is Microsoft 365 Business? It's the latest unified solution launched by Microsoft. It includes the best features from some of their most popular products, and promises its users total control of their environment. With this free guide you'll soon have a clearer understanding of why Microsoft 365 is a great addition to your portfolio, in terms of profit and future growth.
Get Gartner’s Complete Analysis of Each Contact Center Vendor
The 2017 Magic Quadrant provides Gartner’s annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute.
Get the complimentary report now to:
For the ninth year, we are honored to be positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. Gartner placed Genesys highest amongst all vendors in ability to execute and completeness of vision. We believe this unique position validates our mission to power the world’s best customer engagement solutions for organizations of all sizes, both in the cloud and on premise.
Is Your IT Team Ready to Enable Digital Transformation?
Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation that is increasingly becoming more cloud-based.
An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently.
Read this white paper from Frost & Sullivan for a pragmatic approach to:
HOW OPEN APIS FOSTER INNOVATION, BUILD BRAND AWARENESS, AND MAKE YOUR CUSTOMERS HAPPIER.
There is a myth that construction has been slow to adopt technology. The truth is that technology has been slow to provide solutions for AEC. But an open API approach to the industry has the power to change that.
Download our free eBook, “Connecting the Lifecycle of Construction,” and learn how open APIs can:
Construction Software's Next Big Thing: The Platform
Download our free eBook to find out more about:
In the 1980s, paper was the dominant medium of exchanging information–project teams specifically, would have to physically hand over reports or drawings or send them in the mail.
Technology advanced and we moved on to fax machines and, eventually, computers and the Internet where we could share information from our mobile devices and store data in the cloud.
But technology is NOW advancing faster than ever and the construction industry is ready.
THAT’S WHERE CONSTRUCTION OS COMES IN.
Download our free eBook to find out exactly what an OS is, how it’s different than what you’ve been using, and how your business can use an OS to get ahead (by leaps and bounds) of the competition.
Choosing a construction software solution is an important decision. Not only is it a significant investment in terms of cost, time, and resources, the solution you choose will have an enormous impact on the daily activities of your construction teams. Therefore, it's vital to conduct the proper research and enter the process with the right information and questions in hand to help you select the best software for your teams.
Sources say it can be anywhere from nine to thirty percent of your profits. It may seem like these losses are an unavoidable and an accepted part of the building process, but they don't have to be...
Download this eBook to learn about the top six mistakes that create rework and how to avoid them.
Marry "Know Your Customer" identification practices and biometric enrollment to eliminate the risk that banking apps pose when customers' phones are stolen.
Recommendations to Discuss with Your Development Team and Technology Partners.
When buying products online, shoppers have to put their trust into eCommerce stores. They have to trust that their information won't be stolen, that the order will go through and that it will be shipped on-time, to the correct location. When a site is slow, not only does it frustrate online shoppers, it takes away the legitimacy of the site and their trust in it.
Poor site performance can cost you sales, revenue, customers, and even a high ranking on search engines.
Download the guide to learn how you and your development team can boost site performance.
Omnichannel isn’t about making a quicker, cheaper sale with fewer human touchpoints: it’s about creating a system which lets you to nurture your customers at every step of their buyer’s journey.
This Whitepaper from Magento and Premier Technology Partner dotmailer describes how well connected ecommerce and marketing teams and systems are crucial for a true omnichannel approach. Download the paper to discover:
In many commerce markets, acquiring new customers is difficult and expensive, it can often require a significant investment in demand generation marketing and advertising.
Increasing your AOV is one of the most effective and cost efficient ways to increase revenue and cash flow (a sign of any healthy business). Whereas increasing site traffic usually involves researching and executing complex marketing plans to attract new customers, increasing your AOV could be as simple as installing a plugin for your shopping cart.
Optimizing your site for higher AOV can also help you strengthen your business against unforeseen dips in traffic. You may get less traffic overall but see higher revenues due to increased AOV and more targeted marketing practices. Regardless of why your visitor numbers, your business will be in a better position with an optimized AOV.
So how can you get your customers to buy more items and spend more money with each purchase? This guide outlines five strategies you can enable with little or no extra investment.
International retail sales are expected to increase by 5.5% to $28.3 trillion by 2018.
Launching an international site can take up valuable time and resources, and missteps can be costly. From web page layout, to word definitions and cultural preferences, countries have widely varying practices and unique online user behaviors. How efficiently you manage changes in culture, language, customs, currency, tax, and laws can make the difference between success and failure.
POWER YOUR BUSINESS TO EXPAND RAPIDLY INTO FOREIGN MARKETS:
Only 50% of Firms Are Ready for Australia’s Data Breach Legislation. Are You Prepared?
Research suggests very few organisations are prepared to comply with Australia’s Notifiable Data Breach legislation.
Although IT managers report that 95% of security breaches are caused by human error, only 40% of companies report actively training staff to improve cybersecurity practices.
This ITNews survey identifies areas where Australian companies have fallen short when it comes to data protection and compliance.
Download the new research report to learn how to prepare your organisation for NDB.
We’re in a major component shortage. The electronics industry is currently experiencing the most extreme component scarcity in over a decade. Lead times on passive components products have drastically increased as a result, with some suppliers quoting as far out as mid-next year. The shortage and its impact is so widespread that the Electronic Components Supply Network (ECSN) is urging electronics buyers to “review their outlook on lead times for components amid surging global demand and reports of allocation risks on certain products.”
This is a long-term sourcing challenge that industry analysts see lasting beyond the new year. Many organizations have responded to the supply deficit by double- and triple ordering components, but this has only aggravated the problem further. Suppliers are starting to allocate their inventory, resulting in massive lead times and increased prices.
Download this Whitepaper to learn how your business can circumvent these challenges.