Unified Communications as a Service: Market Trends and Business Benefits

Today’s workforce is more diverse than ever. Companies are supporting a distributed employee base with increasing technology demands and limited resources.

So the question is how to do more with less while improving productivity? Moving your phone system to the cloud with the UC-as-a-Service model offers many features which let businesses do just that.

5 Ways UCaaS can benefit communication, collaboration and productivity:

- Flexible – Only pay for what you need and scale up or down as needed

- Hassle free - Lower cost of administration and free support down to end user

- Unify - Easily connect multiple offices, remote workers and mobile devices

- Robust business-impacting app integrations like Salesforce.com

- Free up IT resources to focus on more strategic projects

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How to Use TCO to Build a Business Case for Unified Communications

Historically, IT investments were made simply in the interest of increasing competitiveness and with little insight into the hard, fact-based financial case.

As organizations worldwide have been forced to tighten belts and slash budgets, management increasingly require financial evidence for sound IT purchases that fully align with business goals and strategies.

This webinar defines and describes total cost of ownership - an important metric for assessing and tracking the risks, costs, and benefits of unified communications solutions.

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Phone System Buyer’s Guide

If you are feeling the constraints of your current phone system, you may be wondering about the benefits of a new system (updating your current equipment or moving to a managed services model) and whether it can justify the expense. Since your last purchase, phone systems have rapidly evolved: no longer just a cost of doing business, the best systems now can substantially increase revenue and productivity. In fact, advanced systems offer over 90 features that help drive business by simplifying, coordinating, and expanding core communication needs.

Are you ready to see what the new systems can do? One comprehensive, user-friendly guide contains all the content you need to make a smart choice for your next phone system.

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What are your VoIP options?

The versatility of VoIP has made it the leading choice for companies seeking an updated phone system that enables them to do more for less. Coming to the conclusion that you want VoIP is fairly simple; however, the next question you must answer is: which VoIP is best for my business?

To ensure you make the best choice for your business and budget, it’s important to compare the two types of VoIP available today: Basic and Managed. Finding the answer is easier than you think, mainly because we’ve done all the research for you. So call R&D and tell them you don’t need their VoIP comparison spreadsheet — you’ve got your own. Simply download the e-book "Which Hosted VoIP Solution is More Cost Effective for You" and you’ll be poised to make an informed decision in mere minutes.

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Forrester Report: Build a Better Business Case for UC

This report details Forrester Research, Inc.’s recommendation for IT professionals building out a Unified Communications and Collaboration infrastructure within their business. The key to success of a UC deployment is delivering benefits to both users and business units. This report guides IT professionals through the key needs, drivers, and likely benefits of a UC deployment. The report also predicts and quantifies how a communications and collaboration infrastructure rollout can reduce overall IT cost, drive productivity, and improve collaboration across the firm.
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9 Things to Consider Before Choosing a Cloud Phone Provider

In today’s economy, flexibility and speed are essential to success. It’s no surprise that more companies are turning to VoIP phone systems to give them the freedom they need to grow and accommodate clients near and far. But, how do you know which VoIP provider is best for your business?

To answer that question, first you must ask yourself if you want basic hosted VoIP or managed VoIP. Like the names sound, basic is a no-frills, DIY approach, while managed comes with all the latest features, including a team of experts to manage your system for you.

To make the best choice for your business and budget, download the e-book "9 Things to Consider Before Choosing a Cloud Phone Provider.”

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ESG: System x-series M5: Infrastructure for the Cloud

The impact of cloud technologies is pervasive and fast becoming an architectural standard for IT organizations across the globe, forcing all companies to think differently about what they have been doing, and how they will be doing things in the future. Download and read this analyst paper to learn how the new System x M5 servers, efficiently powered by the latest Intel® Xeon® processors, provides businesses with a powerful yet affordable cloud infrastructure to meet today's demands and tomorrow's growth.

Intel, the Intel logo, Xeon, and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other countries.

Lenovo, the Lenovo logo and For Those Who Do are trademarks of Lenovo in the United States, other countries, or both. © 2014 Lenovo, all rights reserved.

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The Tech Big Picture: Issues that Drive Enterprise IT

You've heard all the buzzwords. Big Data. Mobility. The Cloud. Security. These four issues continue to vex IT at companies of every size around the globe. Which challenges are most pressing, and what should IT and LOB both be doing to resolve the challenges of the day?

To find out, IBM and Slashdot Media polled more than 500 visitors to Slashdot, using an online survey that asked what four technology trends or developments concerned them the most, and what things about each prompted that concern.

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Accelerate Mobile App development with a Cloud Based Mobile Application Services Platform

Enterprises adopt mobile application platforms to help develop and deliver a portfolio of mobile applications systematically. Today’s new crop of easily consumable cloud based mobile services is also changing the way in which apps are developed and maintained. Together, this one-two combination gives dev teams access to a robust tool set provided by a platform while tapping into a myriad of functional and content services available via the cloud.

Attend this webcast to learn how you can accelerate mobile app development through the integration of cloud-based APIs and a mobile application platform to power, secure and integrate your mobile applications.

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Does your app hit the mark with users? Use cloud-based services to find out for sure!

Like it or not, you will hear from your vocal users. It’s not unusual to see ratings from 1 to five stars for the same app. How do you track and compare actual and perceived quality? How can you get actionable insight from user feedback to develop mobile apps that engage users and deliver what matters to them? The answer lies in cloud-based services that enable rapid collection and analysis of user feedback combined with automation enabling faster response.

Attend this webcast to learn how you too can tap into cloud-based test and quality services to drive up both app ratings and user satisfaction.

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Choosing a Cloud Hosting Provider with Confidence

The goal of this white paper is to help enterprises make pragmatic decisions about where and when to use cloud solutions by outlining specific issues that enterprises should raise with hosting providers before selecting a vendor, and by highlighting the ways in which SSL from a trusted Certificate Authority (CA) can help enterprises conduct business in the cloud with confidence.
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Rapid Insight With Results: Harnessing Analytics in the Cloud

Today’s data-driven organization is faced with magnified urgency around data volume, user needs and compressed decision time frames. In order to address these challenges while maintaining an effective analytical culture, many organizations are exploring cloud-based environments coupled with powerful business intelligence (BI) and analytical technology to accelerate decisions and enhance business performance. Access the report now.
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