The Total Economic Impact™ Of Dell’s PC Lifecycle Services

Both public and private organizations acknowledge that managing the PC life cycle becomes more complicated and expensive as the variety of PC devices and employee workstyles increase. In order to be fully productive, different groups of employees have different needs in terms of end-user device hardware, software, and configuration. Dell and Intel® commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by leveraging Intel® Core™ vPro processors and Dell’s ProDeploy Plus and ProSupport Plus services.

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Evolving Security to Accommodate the Modern Evolving Worker

In order to keep pace with the growth of business mobility without falling prey to its potential risks, IT must be able to efficiently address complex issues ranging from service provisioning, device procurement, and security oversight. Why? Information workers need access to often sensitive information across a wide range of business applications and devices from wherever they are. In other words, security and privacy policies that doesn’t impede end-user productivity will empower workers and boost their performance.

Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

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Security for the Modern Worker

Today's dynamic data demands pose new threats to security and IT professionals have to mitigate new risks without restricting the flow of information. Per findings discovered in a recent Forrester report, "Evolving Security to Accommodate the Modern Worker", Brett Hansen, Dell's Vice President of Client Software and General Manager of Data Security, shares his insights on solutions Dell provides to meet the needs of employees and IT.

Download this article to learn:

  • What IT departments can do to tailor security solutions to different users
  • How flexible security can be to address the needs of various workers
  • Which solutions are best at protecting your data

Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

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Breakthrough Technology Interactive eGuide

The workplace is changing and the one-size-fits-all approach to technology is changing along with it. As a result, your organization may need to rethink how to keep productivity high, promote collaboration, delight employees with the latest devices all while keeping IT within budget. This interactive eGuide will be your one-stop resource to understand all the new innovation available in Dell’s latest notebooks, desktops, 2-in-1s and ecosystem powered by 8th Generation Intel® Core™ processors that can keep your organization future-ready.

Access the eGuide from Dell and Intel® and you will learn:

  • How the workplace and workforce is changing
  • What tools and solutions help IT go from maintenance to innovation
  • How innovation is changing notebooks, 2-in-1s, desktops and workstations
  • The latest Windows 10 features employees will be talking about
  • What you need to keep endpoints and data secure

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Unlock the Power of Data Capital to Accelerate Digital Transformation

Every industry is undergoing change in this digital economy. IDC estimates by 2021, at least 50% of global GDP will be digitized.

Download this webcast from Dell EMC and Intel® to learn more.

Intel Inside®. New Possibilities Outside.

Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

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5 Essential Data Points to Consider When Selecting a Remote Support Solution

The better your engagement and support processes are, the more efficient and productive your business will be. But you need the right remote support tool and choosing the best one for your organization is critical to success. Look not at just the solution's features but also at what it offers you in the results. Many competitors and non purpose built support solutions won't give you the results you need to get the job done right and on time. Consider these results as you investigate the use of a remote support tool.
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Support Services as a Competitive Differentiator

Fast and effective support will be a competitive differentiator for companies and represents a strategic opportunity in a digitally transformed world. As the number of devices increases and users expect that the time to resolution contracts rapidly, organizations are challenged to deliver uninterrupted access and use of IT devices and applications. Learn the necessary steps to transform your help desk in 2018.
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Biggest Tech Support Time Wasters

When it comes to IT support, time is money. When you take into account loss of employee productivity, a company of 10 employees could lose as much as $183/hour of downtime plus the cost of support. When downtime occurs, every minute counts, and communication is key - especially if the issues are actually easy to fix.This infographic highlights some of the biggest communication barriers to resolving tickets.
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The Real Value of Remote Support: Projecting the ROI of GoToAssist

Digital transformation initiatives are built upon the ability to leverage IT resources anywhere and anytime needed. Fast and effective support is a key foundational requirement in a digitally transformed world. This paper explores the business case for adopting GoToAssist. Technology Finance Partners, a firm specializing in producing ROI analysis, has cooperated with LogMeIn to estimate the value and overall ROI.
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IDC – Business Value of JBoss Fuse WP

“The Business Value of Red Hat Integration Products” IDC whitepaper, six organizations discuss the benefits and value they’ve found in using Red Hat® Fuse for rapid app integration.

By integrating with Red Hat Fuse, these organizations achieved:

  • An average three-year ROI of 520%.
  • A payback time of six months.
  • 5.5x more apps integrated per year.
  • 31% better app performance.
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Amadeus innovates customer service with Red Hat OpenShift Container Platform

Amadeus is a leading provider of innovative technology solutions for the global travel industry. To meet changing customer demand, the €4 billion company needed a new computing platform that was highly available, flexible, and tolerant to infrastructure fluctuations. Amadeus chose Red Hat® OpenShift Container Platform® as the foundation for its new application infrastructure. When the project is complete, Amadeus expects the cloud solution to decrease system latency for better customer service, increase platform availability, streamline operations through automation, and reduce time to market for new services.
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The path to cloud-native applications

For the majority of organizations, digital business means pivoting to a culture of organizational agility, where the rapid pace of demand can only be satisfied by faster and more flexible development and delivery models. As most organizations do not have the luxury of completely rebuilding their technology foundation or immediately adopting new practices and mindsets, they are embracing gradual yet fundamental shifts in culture, processes, and technology to support greater velocity and agility. Learn 8 steps to guide your journey to cloud-native application development, including Red Hat® customer success stories.
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Agile integration: A blueprint for enterprise architecture

As applications and services become more central to business strategy, and as distributed methodologies like agile and DevOps change the way teams operate, it is critical for IT leaders to find a way to integrate their backend systems, legacy systems, and teams in an agile, adaptable way. This e-book details an architecture called agile integration, consisting of three technology pillars—distributed integration, containers, and APIs—to deliver flexibility, scalability, and reusability.
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Unlock the Power of Data Capital to Accelerate Digital Transformation

Every industry is undergoing change in this digital economy. IDC estimates by 2021, at least 50% of global GDP will be digitized.

Download this webcast from Dell EMC and Intel® to learn more.

Intel Inside®. New Possibilities Outside.

Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

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