Navigating the Journey to IT Transformation | SlashdotMedia AdOps Asset Management

Navigating the Journey to IT Transformation

Digital Transformation is the reinvention of business activities, processes, competencies, and models that fully leverage current and future digital technologies. In today's dynamic business environment, organizations across the board are tasking IT to accelerate efforts to deliver a unique and compelling customer experience. At the same time, IT organizations are adopting new approaches in order to better serve organizational goals. Organizations are adopting cloud technology to drive agility, efficiency, and effectiveness to become more productive today, and to help ensure that can easily meet future objectives.

Download this white paper from Dell EMC and Intel® to learn more.

Intel Inside®. New Possibilities Outside.

Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

The World’s Most Advanced Converged Solutions Brochure

In this brochure, discover how you can accelerate your adoption of converged infrastructure (CI) and cloud-based computing models with Dell EMC. CI enables you to reduce IT costs, improve time to market and focus more on business innovation.

Download this brochure from Dell EMC and Intel® to learn more.

Intel Inside®. New Possibilities Outside.

Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

Digital and IT Transformation with Dell EMC Converged Infrastructure Systems and Software

While just about everyone is writing about how IT and the businesses it serves need to be transformed, the actual industry answers to both digital and IT transformation remain unclear at best. Are transformational initiatives all about analytics and big data? Or are they about the move to cloud in all its varieties? Support for mobile? More agile ways of working and developing software? Or are they actually all about crafting teams to promote more proactive dialog between the business and IT?

This report highlights a unique approach to enabling IT to succeed in the digital age—a fully engineered converged infrastructure with richly supported capabilities for management, updates and configuration, security, and overall resilience.

Download this white paper from Dell EMC and Intel® to learn more.

Intel Inside®. New Possibilities Outside.

Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

Dell EMC XC630 – Greater Database Performance than Alternative Integrated Solution

If your business uses a three-tier architecture with disaggregated servers, storage, and SAN to run applications, you might be considering upgrading to an integrated solution to streamline your business. However, implementing a hyper-converged Dell EMC XC Series cluster powered by Nutanix software is an even more attractive option that can provide 73 percent greater database performance - an advantage that translates to 50 percent greater database performance per dollar than a traditional integrated solution.

In addition to superior performance, the hyper-converged Dell EMC XC solution also offers software-defined tiered storage, high availability, and a redundant network architecture. This makes it an excellent investment for businesses that are ready to take their computing and storage to the next level.

Download this white paper from Dell EMC and Intel® to learn more.

Intel Inside®. New Possibilities Outside.

Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

Ovum Report: The Total Cost of Ownership of Cloud and Premise-Based Contact Center Platforms

A Look at the Five-Year Cost Comparisons for Technology Infrastructure Deployment

Total cost of ownership (TCO) is a major consideration for organizations evaluating the pros and cons of cloud-based contact center infrastructure deployment versus an on-premise solution. According to this report, for a 50-seat contact center the average cloud platform costs approximately $150,000 less in year 1 and up to $300,000 by year 5.

This Ovum report also discusses:

Which deployment model is right for small, midsize, and large contact centers, based on low, medium or high technology footprint requirements
How cloud-based systems are much quicker to deploy and can scale up or down in response to changing business conditions
How cloud drives a quicker innovation cycle

Gartner Report: Gartner Magic Quadrant for Contact Center as a Service

Interactive Intelligence, a Genesys company, Named a Leader 2 years in a Row

The contact center as a service (CCaaS) market in North America is growing rapidly. CCaaS or cloud contact center solutions offer functions and capabilities that are similar to those required to operate call and contact centers as on-premises contact center infrastructure (CCI), except that they are delivered as a service and paid for on a monthly subscription model.

View this report now to learn:

Strengths and cautions to consider when evaluating cloud contact center solution providers
How the 10 cloud contact center vendors are positioned in each of the four quadrants – Leaders, Challengers, Visionaries or Niche players
Why Interactive Intelligence, a Genesys company, Named a Leader 2 years in a Row

Hadoop Workflow Automation Improves Efficiency And Increases Competitive Advantage

Forrester's in-depth survey of IT and business managers captures key insights about Big Data strategies including the benefits of workload automation for accelerating data processing, improving efficiency, and reducing errors. Learn about:

How and why enterprises are automating Hadoop workloads
Which automation tools and methods are growing in popularity
Measures of success for Hadoop initiatives
Evolving models and use cases for Hadoop deployments

Apply the findings in the Forrester Consulting Thought Leadership Paper to leverage the full benefits of Big Data for your organization. Download the study today.

EMA Analyst Report: DevOps/Continuous Delivery Tooling

Throughout the past decade, Enterprise Management Associates (EMA) researchers have continued to track the growth of Agile practices, the rise of cross-functional DevOps collaborations, and the impact of Continuous Delivery on business and IT. In most modern organizations, these three areas are inextricably intertwined.

Yesterday’s toolsets and support practices - in which tools relied heavily on human expertise and manual processes - are no longer viable.

Surmounting these challenges to embrace the requirements of a new era requires changes to mindsets, skill sets, and tooling. This white paper encapsulates EMA’s latest take on how this can best be done.

Digital Business Automation Drives Transformations

Unlock new sources of revenue, unique competitive advantage, and operational excellence with digital business automation

Accelerate delivery of services to the business
Quickly respond to changes and adopt new technologies
Accelerate application development with Jobs-as-Code
Bridge the gap between development and operations to reduce rework
Embrace new technologies while maximizing infrastructure value

IDC MaturityScape: Multicloud Management 1.0

This IDC study is the IDC MaturityScape for multicloud management. After reading this study, IT decision makers will be equipped to effectively evaluate the existing maturity of their organization's cloud management tools, processes, and governance models and will be able to create a collaborative process to harness internal best practices and available services and tools in ways that best promote business agility and innovation.

"Multicloud management strategies need to look beyond the simple automated cloud resource provisioning and configuration needs of individual teams and departments," explains Mary Johnston Turner, research vice president, Enterprise Systems Management Software. "Enterprises need a structured process to harness best practices, standardize configurations and management tools, and take full advantage of state-of-the art cloud application performance monitoring and analytics."

Five Best Practices for APM in the Digital Economy

Evolve your approach to Application Performance Monitoring by adopting five best practices that are outlined and explored in this e-book:

Embrace the philosophy of app-centric infrastructure monitoring to drive cultural change in IT
Perform ongoing synthetic transaction management to identify potential problems before they impact the business
Identify and track usage trends around KPIs using passive end user experience monitoring
Use active end user experience monitoring for real-time, real-world visibility into actual user interactions
Discover and map complete app topologies to enable fine-grained monitoring of resource consumption per app

Modernize Change Management While Minimizing Business Risk

Finding the balance of agility and control is critical for IT organizations looking to minimize risk associated with IT Change Management. As IT infrastructure continues to grow in complexity, IT’s traditional roles are forced to adapt to support the new demands on change management. Creating a balance of control while maintaining agility will be important to support the smooth operation of your organization.

In Modernize Change Management While Minimizing Business Risk we discuss three key principles for creating a new approach to change management.

Automate with purpose: eliminate risk and do it sooner rather than later
Move from data to insight: make better decisions with contextual data
Empower the occasional user: make the experience simple and intuitive
Make IT change management easier on your entire organization.

Download the whitepaper today!

Mission: Launch a Digital Workplace

Employees crave the same user experience at work that they enjoy in their personal lives. Smartphones. Social media. On-demand everything. Enterprise organizations that rise to the occasion and meet these new employee expectations within the workplace stand to win big. In this new eBook, we share insights from top industry experts and offer you a 5-step countdown to launching a digital workplace.

We will show you how to:

Spark a need for digital change
Uncover employee needs with user personas
Assemble a change team
Align people, process & tech
Spread the word within your enterprise

Read the eBook for tools and tips for retaining top talent and increasing employee productivity and engagement today.

4 Common IT Challenges (and How to Overcome Them)

Technology is driving innovation in business today. As a result, businesses and their customers rely more and more on technology to do their jobs — IT is at the center of this movement and must meet demand while addressing customer and employee challenges. IT service management (ITSM) systems support IT departments in their effort to keep up and move the company forward. ITSM can make the job easier, and free up resources to innovate. Follow this guide to learn about challenges in today’s technology-driven marketplace, and how to find solutions with cloud-based Remedyforce for ITSM. Then, hear how three Remedyforce customers specifically benefited from ITSM.

BMC Discovery Start Anywhere Application mapping

Higher levels of complexity, coexistence, and constant change in today’s data center make understanding business applications, services, and their underlying infrastructure nearly impossible using traditional discovery and mapping methods. To manage complex business applications and digital services effectively, IT organizations must have a dependable, accurate data center map of all assets, their dependencies, and information about how they support the business. Without this, they risk being overwhelmed by constant firefighting efforts to avoid IT problems that can lead to revenue loss, reduced profitability, brand damage, and unhappy customers going to the competition.