Breaking the Silos: Why integrated monitoring tools are key to driving high performance in modern app environments

New technologies and practices such as containers and DevOps methodologies have transformed today's enterprise application environments. With these advancements in hand, organizations can become more agile, able to respond quicker than ever to customer needs and competitive demands. And yet, this modern application development environment often leads to new pain points for the teams responsible for ensuring application performance. These pain points include alert fatigue, data overload and intelligence gaps due to the lack of data correlation. How can these modern teams move fast and still develop top-performing apps?

In this paper, we answer that question by examining the tool capabilities required to monitor in modern environments, including advanced analytics, extensive integrations, and both agent and agentless technologies. In addition, we look at emerging organizational models that support the performance goals of agile teams.

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Why Discovery Is critical to Multi-Cloud Success

Although cloud computing represents perhaps the biggest change to IT in recent history, it’s not as simple as it sounds. Despite a seemingly constant call to “move to the cloud,” businesses must navigate a wide variety of service offerings and deployment models to determine what’s best for their requirements.

Download this whitepaper to see how multi-cloud discovery addresses this challenge by providing insight into your assets and their relationship across every environment.

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Navigating the Journey to IT Transformation

Digital Transformation is the reinvention of business activities, processes, competencies, and models that fully leverage current and future digital technologies. In today's dynamic business environment, organizations across the board are tasking IT to accelerate efforts to deliver a unique and compelling customer experience. At the same time, IT organizations are adopting new approaches in order to better serve organizational goals. Organizations are adopting cloud technology to drive agility, efficiency, and effectiveness to become more productive today, and to help ensure that can easily meet future objectives.

Download this white paper from Dell EMC and Intel® to learn more.

Intel Inside®. New Possibilities Outside.

Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

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The World’s Most Advanced Converged Solutions Brochure

In this brochure, discover how you can accelerate your adoption of converged infrastructure (CI) and cloud-based computing models with Dell EMC. CI enables you to reduce IT costs, improve time to market and focus more on business innovation.

Download this brochure from Dell EMC and Intel® to learn more.

Intel Inside®. New Possibilities Outside.

Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

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Digital and IT Transformation with Dell EMC Converged Infrastructure Systems and Software

While just about everyone is writing about how IT and the businesses it serves need to be transformed, the actual industry answers to both digital and IT transformation remain unclear at best. Are transformational initiatives all about analytics and big data? Or are they about the move to cloud in all its varieties? Support for mobile? More agile ways of working and developing software? Or are they actually all about crafting teams to promote more proactive dialog between the business and IT?

This report highlights a unique approach to enabling IT to succeed in the digital age—a fully engineered converged infrastructure with richly supported capabilities for management, updates and configuration, security, and overall resilience.

Download this white paper from Dell EMC and Intel® to learn more.

Intel Inside®. New Possibilities Outside.

Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

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Dell EMC XC630 – Greater Database Performance than Alternative Integrated Solution

If your business uses a three-tier architecture with disaggregated servers, storage, and SAN to run applications, you might be considering upgrading to an integrated solution to streamline your business. However, implementing a hyper-converged Dell EMC XC Series cluster powered by Nutanix software is an even more attractive option that can provide 73 percent greater database performance - an advantage that translates to 50 percent greater database performance per dollar than a traditional integrated solution.

In addition to superior performance, the hyper-converged Dell EMC XC solution also offers software-defined tiered storage, high availability, and a redundant network architecture. This makes it an excellent investment for businesses that are ready to take their computing and storage to the next level.

Download this white paper from Dell EMC and Intel® to learn more.

Intel Inside®. New Possibilities Outside.

Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

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Ovum Report: The Total Cost of Ownership of Cloud and Premise-Based Contact Center Platforms

A Look at the Five-Year Cost Comparisons for Technology Infrastructure Deployment

Total cost of ownership (TCO) is a major consideration for organizations evaluating the pros and cons of cloud-based contact center infrastructure deployment versus an on-premise solution. According to this report, for a 50-seat contact center the average cloud platform costs approximately $150,000 less in year 1 and up to $300,000 by year 5.

This Ovum report also discusses:

  • Which deployment model is right for small, midsize, and large contact centers, based on low, medium or high technology footprint requirements
  • How cloud-based systems are much quicker to deploy and can scale up or down in response to changing business conditions
  • How cloud drives a quicker innovation cycle
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Gartner Report: Gartner Magic Quadrant for Contact Center as a Service

Interactive Intelligence, a Genesys company, Named a Leader 2 years in a Row

The contact center as a service (CCaaS) market in North America is growing rapidly. CCaaS or cloud contact center solutions offer functions and capabilities that are similar to those required to operate call and contact centers as on-premises contact center infrastructure (CCI), except that they are delivered as a service and paid for on a monthly subscription model.

View this report now to learn:

  • Strengths and cautions to consider when evaluating cloud contact center solution providers
  • How the 10 cloud contact center vendors are positioned in each of the four quadrants – Leaders, Challengers, Visionaries or Niche players
  • Why Interactive Intelligence, a Genesys company, Named a Leader 2 years in a Row
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Hadoop Workflow Automation Improves Efficiency And Increases Competitive Advantage

Forrester's in-depth survey of IT and business managers captures key insights about Big Data strategies including the benefits of workload automation for accelerating data processing, improving efficiency, and reducing errors. Learn about:

  • How and why enterprises are automating Hadoop workloads
  • Which automation tools and methods are growing in popularity
  • Measures of success for Hadoop initiatives
  • Evolving models and use cases for Hadoop deployments

Apply the findings in the Forrester Consulting Thought Leadership Paper to leverage the full benefits of Big Data for your organization. Download the study today.

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EMA Analyst Report: DevOps/Continuous Delivery Tooling

Throughout the past decade, Enterprise Management Associates (EMA) researchers have continued to track the growth of Agile practices, the rise of cross-functional DevOps collaborations, and the impact of Continuous Delivery on business and IT. In most modern organizations, these three areas are inextricably intertwined.

Yesterday’s toolsets and support practices - in which tools relied heavily on human expertise and manual processes - are no longer viable.

Surmounting these challenges to embrace the requirements of a new era requires changes to mindsets, skill sets, and tooling. This white paper encapsulates EMA’s latest take on how this can best be done.

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Digital Business Automation Drives Transformations

Unlock new sources of revenue, unique competitive advantage, and operational excellence with digital business automation

  • Accelerate delivery of services to the business
  • Quickly respond to changes and adopt new technologies
  • Accelerate application development with Jobs-as-Code
  • Bridge the gap between development and operations to reduce rework
  • Embrace new technologies while maximizing infrastructure value
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IDC MaturityScape: Multicloud Management 1.0

This IDC study is the IDC MaturityScape for multicloud management. After reading this study, IT decision makers will be equipped to effectively evaluate the existing maturity of their organization's cloud management tools, processes, and governance models and will be able to create a collaborative process to harness internal best practices and available services and tools in ways that best promote business agility and innovation.

"Multicloud management strategies need to look beyond the simple automated cloud resource provisioning and configuration needs of individual teams and departments," explains Mary Johnston Turner, research vice president, Enterprise Systems Management Software. "Enterprises need a structured process to harness best practices, standardize configurations and management tools, and take full advantage of state-of-the art cloud application performance monitoring and analytics."

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Five Best Practices for APM in the Digital Economy

Evolve your approach to Application Performance Monitoring by adopting five best practices that are outlined and explored in this e-book:

  • Embrace the philosophy of app-centric infrastructure monitoring to drive cultural change in IT
  • Perform ongoing synthetic transaction management to identify potential problems before they impact the business
  • Identify and track usage trends around KPIs using passive end user experience monitoring
  • Use active end user experience monitoring for real-time, real-world visibility into actual user interactions
  • Discover and map complete app topologies to enable fine-grained monitoring of resource consumption per app
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Modernize Change Management While Minimizing Business Risk

Finding the balance of agility and control is critical for IT organizations looking to minimize risk associated with IT Change Management. As IT infrastructure continues to grow in complexity, IT’s traditional roles are forced to adapt to support the new demands on change management. Creating a balance of control while maintaining agility will be important to support the smooth operation of your organization.

In Modernize Change Management While Minimizing Business Risk we discuss three key principles for creating a new approach to change management.

  • Automate with purpose: eliminate risk and do it sooner rather than later
  • Move from data to insight: make better decisions with contextual data
  • Empower the occasional user: make the experience simple and intuitive
  • Make IT change management easier on your entire organization.
  • Download the whitepaper today!

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