Webinar: How to Consolidate Multiple Office 365 Tenants

In this webinar by Quadrotech, Microsoft MVP Paul Robichaux and Director of Enterprise Migrations, Mike Weaver, discuss best practice advice for Office 365 tenant to tenant migrations.

Learn broadly about what Quadrotech has to offer, which tenants to migrate when, how to find the right cadence for your project, and understand the true cost of delay if your migration project is put off track.

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How to Close the Office 365 License Management Gap

Based on an analysis of over 3.4M Office 365 users, we found that, on average, 18% of purchased licenses are left unassigned.

What’s more, just because licenses are assigned to a user does not mean that they are adopted and actively used – so the scope to increase license efficiency in the average organization is significant.

In this white paper, you will be able to understand the root cause of the license gap and take a deeper dive into how you can salvage a large sum of your IT investment with effective Office 365 licensing.

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How to Close the Office 365 License Management Gap

Based on an analysis of over 3.4M Office 365 users, we found that, on average, 18% of purchased licenses are left unassigned.

What’s more, just because licenses are assigned to a user does not mean that they are adopted and actively used – so the scope to increase license efficiency in the average organization is significant.

In this white paper, you will be able to understand the root cause of the license gap and take a deeper dive into how you can salvage a large sum of your IT investment with effective Office 365 licensing.

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Webinar – Transform policyholder engagement with MuleSoft, Salesforce and Guidewire

In order to gain and retain new customers, insurance companies are investing in modernizing policyholder experiences. Leading firms have done so by implementing leading insurance platforms like Guidewire, and extending the power of these platforms through MuleSoft's Anypoint Platform and Salesforce's Financial Services Cloud.

Attend this webinar to learn best practices for using MuleSoft's Anypoint Platform to rapidly connect Guidewire to any application, data, or device, including Salesforce's Financial Services Cloud.

Key Takeaways:

  • Best practices for using APIs to surface policy and claims data from Guidewire.
  • How MuleSoft can help accelerate the implementation of Financial Services Cloud for insurance companies.

Presented by:

  • Josh Mikulewicz, Solution Engineer, MuleSoft
  • Steve Murphy, Senior Solution Engineer, MuleSoft
  • Matt Serna, Head of Industry Marketing, MuleSoft

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Webinar – Building a platform for digital insurance

Digital insurance platforms enable insurance companies to connect with their ecosystem of customers, partners, and vendors on a single, unified platform. Hear firsthand from CTO Ben Turner how Legal and General’s digital insurance platform helped the company diversify product offerings, and scale quickly to meet customer expectations.

Key Takeaways:

  • How industry leaders have digitally transformed insurance offerings with a platform business model.
  • How to build an integrated insurance platform to connect your ecosystem of suppliers and exceed customer expectations.
  • Best practices to increase customer retention and profitability with a single view of the customer.

Presented by:

  • Ben Turner, CTO, Legal and General
  • Dan Snowdon, UK&I Financial Services Marketing Lead, MuleSoft
  • Angie Lee Campos, Global Financial Services and Insurance Lead, MuleSoft

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Webinar – Using APIs to build your omnichannel architecture

Well-designed APIs, created along with a holistic integration strategy with Anypoint Platform, create a seamless omnichannel experience that customers want and businesses need. Across industries from healthcare to banking to retail, companies are using omnichannel strategies to achieve faster time to market, higher customer satisfaction, and increased revenue.

Watch this webinar, including a demo, to learn how to:

  • Deliver unified customer experiences 5x faster.
  • Drive consistent customer interactions across channels.
  • Easily adopt new channels on a single, unified platform.

Presented by:

  • John Withers, Product Marketing Manager, MuleSoft
  • Jimil Patel, Product Marketing Manager, MuleSoft
  • Manan Sangvi, Solution Consultant, MuleSoft

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Whitepaper – 7 steps to cultivate a thriving API ecosystem

With an API ecosystem, businesses can democratize access to their existing assets and capabilities through APIs that can be securely shared with external parties. An API ecosystem extends the value of these APIs by bringing internal and external stakeholders together to share knowledge, tools, and assets. This allows organizations to stay agile, deliver faster, and maximize investments. MuleSoft, in partnership with ProgrammableWeb, has created a baseline methodology for establishing an API ecosystem with a customer-centric mindset.

In this whitepaper, you will learn how to:

  • Co-create value partners, customers, and third-party developers.
  • Treat APIs as products through design, delivery, and consumption.
  • Build your organization’s roadmap for creating an API ecosystem.

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Whitepaper – 7 steps to cultivate a thriving API ecosystem

With an API ecosystem, businesses can democratize access to their existing assets and capabilities through APIs that can be securely shared with external parties. An API ecosystem extends the value of these APIs by bringing internal and external stakeholders together to share knowledge, tools, and assets. This allows organizations to stay agile, deliver faster, and maximize investments. MuleSoft, in partnership with ProgrammableWeb, has created a baseline methodology for establishing an API ecosystem with a customer-centric mindset.

In this whitepaper, you will learn how to:

  • Co-create value partners, customers, and third-party developers.
  • Treat APIs as products through design, delivery, and consumption.
  • Build your organization’s roadmap for creating an API ecosystem.

Get Whitepaper

Webinar – Using APIs to build your omnichannel architecture

Well-designed APIs, created along with a holistic integration strategy with Anypoint Platform, create a seamless omnichannel experience that customers want and businesses need. Across industries from healthcare to banking to retail, companies are using omnichannel strategies to achieve faster time to market, higher customer satisfaction, and increased revenue.

Watch this webinar, including a demo, to learn how to:

  • Deliver unified customer experiences 5x faster.
  • Drive consistent customer interactions across channels.
  • Easily adopt new channels on a single, unified platform.

Presented by:

  • John Withers, Product Marketing Manager, MuleSoft
  • Jimil Patel, Product Marketing Manager, MuleSoft
  • Manan Sangvi, Solution Consultant, MuleSoft

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Webinar – COVID-19 impact to API strategies in financial services

In this webinar, we will share how COVID-19 is drastically accelerating the trend to digital in Financial Services. Today’s global challenge is changing customer behaviors, increasing demand for digital businesses, and straining IT teams. As companies strive to adapt by enhancing their digital capabilities and transforming IT operations to increase speed and agility, integration is more critical than ever before.

Join this webinar to learn:

  • Why integration is key to enable digital capabilities and drive competitive advantage in the long-term
  • What leading companies have already done to ensure business continuity and operational resilience and how you can catch up
  • How to tap into your ecosystems to build unique experiences that are responsive to customer needs revealed by the COVID-19 pandemic
  • How to leverage the capabilities of other enterprises for compelling applications of your own

Presented by:
Adrian Melillo, Regional Executive, Office of the CTO, JAPAC MuleSoft

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Webinar – Transform policyholder engagement with MuleSoft, Salesforce and Guidewire

In order to gain and retain new customers, insurance companies are investing in modernizing policyholder experiences. Leading firms have done so by implementing leading insurance platforms like Guidewire, and extending the power of these platforms through MuleSoft's Anypoint Platform and Salesforce's Financial Services Cloud.

Attend this webinar to learn best practices for using MuleSoft's Anypoint Platform to rapidly connect Guidewire to any application, data, or device, including Salesforce's Financial Services Cloud.

Key Takeaways:

  • Best practices for using APIs to surface policy and claims data from Guidewire.
  • How MuleSoft can help accelerate the implementation of Financial Services Cloud for insurance companies.

Presented by:

  • Josh Mikulewicz, Solution Engineer, MuleSoft
  • Steve Murphy, Senior Solution Engineer, MuleSoft
  • Matt Serna, Head of Industry Marketing, MuleSoft

View Now

Webinar – Building a platform for digital insurance

Digital insurance platforms enable insurance companies to connect with their ecosystem of customers, partners, and vendors on a single, unified platform. Hear firsthand from CTO Ben Turner how Legal and General’s digital insurance platform helped the company diversify product offerings, and scale quickly to meet customer expectations.

Key Takeaways:

  • How industry leaders have digitally transformed insurance offerings with a platform business model.
  • How to build an integrated insurance platform to connect your ecosystem of suppliers and exceed customer expectations.
  • Best practices to increase customer retention and profitability with a single view of the customer.

Presented by:

  • Ben Turner, CTO, Legal and General
  • Dan Snowdon, UK&I Financial Services Marketing Lead, MuleSoft
  • Angie Lee Campos, Global Financial Services and Insurance Lead, MuleSoft

View Now

Webinar – Building a digital banking platform with APIs

More and more financial institutions are partnering with fintechs and leveraging Application Program Interfaces (APIs) to attract new prospects and to delight current consumers through unprecedented Customer Experience (CX). APIs offer a bridge between systems while paving a digital path to a connected financial ecosystem.

The institutions that are able to drive this digital transformation successfully, do not think of these capabilities as additional channels and services. Rather, these institutions understand that they must move from a vision of banking as a physical network of branches and ATMs, to a digital platform, comprising core capabilities such as account servicing and the provision of financial products that can be accessed wherever, and whenever, customers wish.

Join this webinar and learn how these institutions are building a digital banking platform with APIs.

Presented by:

  • Angie Campos, Industry Marketing for FS&I, MuleSoft
  • Michel Vaja, Head of UK Payments Practice, Capgemini

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Shifting to 1st Party Data for a Better Customer Experience

With customer data increasingly driving the personalization strategies fueling the customer experience across marketing, sales, and customer support, your data strategy has never been more important. Customers expect consistent experiences across the myriad channels they interact with— whether in-store, on the website, or in an app.

Customer data is what fuels the teams and technologies responsible for your customer experience, but for years there was little incentive for companies to prioritize customer data as an asset itself to be taken care of and safeguarded. To take on personalization and privacy, you need a unified view of customer data at an individual level to deliver relevant experiences with consent.

In this eBook, you will learn how to scale engagement across all your tools and channels — accurately and with consent— in order to deliver experiences that matter to your customers.

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State of the Customer Data Platform

In the 2020 Tealium State of the CDP Report, we asked over 300 U.S. decision makers in marketing and data/analytics how they are leveraging CDPs today, the challenges they face with current vendors and their future plans for CDP technology. The results reveal that many organizations are still searching for the right solution: 58% of respondents with CDPs said they are planning to switch to a different provider within the next 12 months.

Something needs to change for customer data to reach its full potential. Businesses need greater clarity into what CDPs do, how to select the right CDP and how to optimize the technology — or they risk missing out on enormous CDP benefits.

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