AI’s Impact on Service and Support
Serviceaide and Business Performance Innovation (BPI) Network researched the impact AI is having on the service and support industry.
The study examines many incredibly timely and important questions concerning how AI is and will be leveraged. Some areas of investigation include:
- Where are companies in their planning and roll-out of AI applications in the enterprise?
- What roadblocks and concerns do businesses have about this rapidly evolving technology?
- How will AI affect the future of products, processes, services and support for customers and employees?
Voice of the Essential Worker: Manufacturing 2024
Technology, supply chains, economic uncertainty—these issues define manufacturing today. So, what do frontline factory workers really think about them?
In this report, 600 frontline workers respond to questions about upskilling, technology, and workplace morale. Findings include:
- 39% say their company is “very modern.”
- 45% say morale at their company is high.
- 70% say their company is prioritizing upskilling.
Access the report to get all the insights, including actionable takeaways for manufacturing leaders.
Enhancing Your Microsoft 365 Email Security: How PhishTitan Can Boost Your Email Defenses
Did you know that 4 out of 5 Fortune 500 companies utilize the Microsoft 365 (M365) cloud-powered productivity platform — yet cyberattacks are still possible on their M365 network? As more and more companies store important, sensitive data on their M365 accounts, it’s not enough to rely on one service alone.
This guide helps highlight today’s most dangerous threats, shines a light on the gaps in Microsoft 365’s out-of-the-box defenses and details how to fortify your clients’ security defenses with PhishTitan.
A Phishing Expedition: Why Phishing is the #1 Threat to Your Clients’ Security
This comprehensive resource explores how Managed Service Providers (MSPs) can build comprehensive phishing protections for clients in the modern world.
In today's landscape, Managed Service Providers (MSPs) face an unprecedented imperative: to deliver ironclad phishing protection to their clients. This guide serves as a strategic toolkit, equipping MSPs with the knowledge and tools required to explain why email security is so important and to take strategic action to make sure clients are well protected.
Green Quadrant: EHS Software 2023
The Verdantix Green Quadrant: EHS Software 2023 is your first place to start! The report is an independent third-party analysis of 23 EHS software vendors that provides an in-depth look at the technical capabilities, application breadth, innovation focus, and momentum of key Environmental, Health and Safety Management Software market players. This guide is essential reading for EHS software benchmarking, especially for understanding unique vendor strengths and capabilities. The Verdantix Green Quadrant: EHS Software 2023 can help you assess which vendor best fits your current EHS Management needs and your future EHS program goals.
Leverage this report to:
- Sustain an Engaged Safety Culture.
- Deliver on the Promise of Data.
- Drive Sustainable.
- Anticipate Evolving EHS Needs.
- Build Proactive Safety Management.
Harnessing Data and Empowering People to Improve Safety on Construction Job Sites
The construction industry has many unique safety challenges, such as a complex environment, threats that change as the project evolves and the integration of temporary workers into the safety culture. In addition to this, many construction workers have often resisted using digital tools for important tasks like safety observations, preferring instead traditional methods like paper forms.
Yet the world of data can transform construction safety to help prevent incidents before they happen. With a digital safety management system built on Intelex, construction organizations can work to ensure every frontline worker understands the risks of the work environment and can contribute to a healthy safety culture.
This Insight Report examines how digital safety solutions from Intelex can help construction organizations transform their approach to safety. You will learn about the following:
- How data that supports leading indicators can prevent incidents before they happen.
- How to use a digital safety management system to create a proactive safety culture and empower frontline workers.
- How Intelex safety management solutions can help you improve your construction safety culture.
Green Quadrant: EHS Software 2023
The Verdantix Green Quadrant: EHS Software 2023 is your first place to start! The report is an independent third-party analysis of 23 EHS software vendors that provides an in-depth look at the technical capabilities, application breadth, innovation focus, and momentum of key Environmental, Health and Safety Management Software market players. This guide is essential reading for EHS software benchmarking, especially for understanding unique vendor strengths and capabilities. The Verdantix Green Quadrant: EHS Software 2023 can help you assess which vendor best fits your current EHS Management needs and your future EHS program goals.
Leverage this report to:
- Sustain an Engaged Safety Culture.
- Deliver on the Promise of Data.
- Drive Sustainable.
- Anticipate Evolving EHS Needs.
- Build Proactive Safety Management.
Harnessing Data and Empowering People to Improve Safety on Construction Job Sites
The construction industry has many unique safety challenges, such as a complex environment, threats that change as the project evolves and the integration of temporary workers into the safety culture. In addition to this, many construction workers have often resisted using digital tools for important tasks like safety observations, preferring instead traditional methods like paper forms.
Yet the world of data can transform construction safety to help prevent incidents before they happen. With a digital safety management system built on Intelex, construction organizations can work to ensure every frontline worker understands the risks of the work environment and can contribute to a healthy safety culture.
This Insight Report examines how digital safety solutions from Intelex can help construction organizations transform their approach to safety. You will learn about the following:
- How data that supports leading indicators can prevent incidents before they happen.
- How to use a digital safety management system to create a proactive safety culture and empower frontline workers.
- How Intelex safety management solutions can help you improve your construction safety culture.
The Current State of Legal Technology
Lexion surveyed 200+ legal and sales professionals to learn where they stand on AI, preferred tech, collaboration, implementation, and more.
Dive deeper into this year's surprising findings, including:
- Expectations and concerns over revenue growth
- How teams like yours are finding efficiency with less
- Job satisfaction and outlook across in-house teams
- And more!
Fill out the form to unlock all that and more.
BambooHR State of HR Report 2024
Some companies took exceptional initiative on this front last year, from offering 6x more bereavement days in some cases to surprising employees with unprecedented end-of-year bonuses. But not every HR department or company wields the same resources as Johnson & Johnson or a real-estate firm experiencing a banner year.
We surveyed 1,200 HR professionals to understand what they’re up against in the coming year, and what we learned can help you paint a realistic picture of the state of HR today, and what changes may be possible in the year to come.
This report includes:
- A breakdown of what challenges HR faces in the coming year.
- How HR ranks the difficulty of those challenges.
- What technology and process limitations are holding them back.
- Advice to HR on what they can do to drive business impact in 2024.
HR.com’s Future of Employee Engagement 2023-24
Employee engagement is associated with a wide array of positive business outcomes, but that doesn’t make it any easier to achieve. Engaging your people takes the right practices, appropriate technologies, and actionable information—and The Future of Employee Engagement report is the perfect place to start. This Bridge-sponsored research offers a wide array of digestible data points on the status, impacts, and drivers of engagement in 2024.
Download your copy and find out how engagement leaders are keeping their people energized and attentive.
GRC Data Quadrant Report
When it comes to popular rankings, be sure to check out reviews from actual software users, like the 2023 InfoTech SoftwareReviews Quadrant.
Download the report to see how your GRC software options compare.
The G2 Momentum Grid Report
Discover the industry's top Event Stream Processing solutions in the latest G2 Momentum Grid® report. Uncover trends, benchmarks, and product insights to streamline your decision-making process.
Aiven for Apache Kafka® leads with an impressive 78% Momentum score and more:
- 92% satisfaction – the highest of all streaming services.
- 88% of reviewers would recommend Aiven for Apache Kafka®.
- Web Growth: Aiven demonstrates a 70% increase, outpacing the 50% average.
Ready to enhance your real-time data experience? Download the report now for a clear industry perspective.
The Total Economic Impact™ Of the Aiven Platform
Would you like a configure-and-forget solution for the setup and management of your multiple open source cloud data technologies? A composite organization comprised of interviewees with experience using the Aiven platform have realized a 204% ROI over three years with less than a 6-month payback and achieved $8.05M in total savings benefits. Learn how Aiven's platform delivered immediate financial benefits and resource efficiency for the composite organization including:
- 20% average savings on cloud infrastructure.
- 15% savings from better compute management.
- $5.4M NPV over 3 years.
The G2 Momentum Grid Report
Discover the industry's top Event Stream Processing solutions in the latest G2 Momentum Grid® report. Uncover trends, benchmarks, and product insights to streamline your decision-making process.
Aiven for Apache Kafka® leads with an impressive 78% Momentum score and more:
- 92% satisfaction – the highest of all streaming services.
- 88% of reviewers would recommend Aiven for Apache Kafka®.
- Web Growth: Aiven demonstrates a 70% increase, outpacing the 50% average.
Ready to enhance your real-time data experience? Download the report now for a clear industry perspective.