Sentiment Analysis: A Hybrid Approach

Today, businesses want to know what buyers say about their brand and how they feel about their products. However, with all of the "noise" filling our email, social and other communication channels, listening to customers has become a difficult task. In this guide to sentiment analysis, you'll learn how a machine learning-based approach can provide customer insight on a massive scale and ensure that you don't miss a single conversation.
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Winning the Endpoint Security Battle: Five Key Factors

In a world where mobile endpoints are increasingly putting pressure on security systems, there are some best practices organizations can embrace to help ensure compliance with governance, regulatory and security mandates.

This Battlecard summarizes the challenges at hand, discusses some timely research that looks at the cost of breaches, and lays out the five key factors that security-conscious businesses must keep top of mind.

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SAP Solutions—High Availability on SUSE® Linux Enterprise Server for SAP Applications

Modern SAP systems, running critical workloads, have to meet the highest standards for availability of their SAP services. SAP already comes with some basic redundancy mechanisms out of the box. However, for a full high availability, SAP relies on third-party, high availability cluster solutions, that are designed to cover all components in the SAP solution stack that could fail and cause an interruption of the SAP services. The protected components include for example the SAP NetWeaver software, SAP databases, the network, server hardware and the underlying storage systems.
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Migrating SAP® Solutions to Linux? Three Steps to Success

Every day, SAP® solution administrators all over the world have an opportunity to make truly transformational decisions. One of those is whether to migrate SAP applications from proprietary RISC/UNIX platforms to Linux running on standards-based servers. Such a move has the potential to dramatically reduce the total cost of ownership (TCO) of your SAP infrastructure. But how can you ensure that this very technical and potentially risky operation goes smoothly and successfully?

Read on for three simple steps to ensure success:

• Understand your Linux options.
• Build a business case for migration.
• Select a certified SAP migration partner.

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SAP HANA System Replication on SLES for SAP Applications

“SAP customers invest in SAP HANA” is the conclusion reached by a recent market study carried out by Pierre Audoin Consultants (PAC). In Germany alone, half of the companies expect SAP HANA to become the dominant database platform in the SAP environment. In many cases, the “SAP Business Suite® powered by SAP HANA” scenario is already being discussed in concrete terms.

Naturally, SUSE is also accommodating this development by providing SUSE Linux Enterprise Server for SAP Applications – the recommended and supported operating system for SAP HANA. In close collaboration with SAP and hardware partners, therefore, SUSE will provide two resource agents for customers to ensure the high availability of SAP HANA system replications.

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SAP HANA and SUSE® Linux Enterprise Server

SAP HANA is by far the most in-demand in-memory platform on the market. Across all industries and regions, users benefit from its accelerated business processes, operations, decisions and simplified data landscapes to reduce costs.

A study by Forrester Research on behalf of SAP showed that customers who introduce SAP HANA can save over 70 percent on software investments and 15 percent on hardware costs compared with traditional databases. At the same time, SAP HANA is evolving into a leading development and application platform.

Read more to learn how.

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Managing Identities, Access and Trust for Digital Workplace Success

The digital workplace is a business strategy to boost employee agility and engagement through a more consumerized work environment. For most organizations, that means providing more mobile, cloud-based and social networking services. IAM programs are still largely focused on traditional corporate styles and technologies and embed traditional security and risk management controls. IAM can thus be an inhibitor for the digital workplace, inhibiting employee agility and engagement gains, and reducing the value of this investment.

This whitepaper will show you the best practices in pursuing a sucessful digital workplace.

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Understand The State Of Identity And Access Management: 2014 To 2015

This report provides a spending and technology adoption benchmark for security and risk (S&R) leaders responsible for developing their organization’s identity and access management (IAM) strategy. Throughout the year, Forrester analysts engage in hundreds of discussions with vendors and end users about IAM. Analysis of B2B survey data from Forrester’s Business Technographics® Global Security Survey, 2014 provides an additional layer of insight into the state of IAM today and as S&R pros adapt IAM to meet the requirements of today’s digital business.
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Differentiating Between Personal and Enterprise Unified Communications

It used to be the case that enterprise communications systems provided more features than the communications people used in their personal lives. Think of voicemail, call forwarding, recording, and multiple lines vs. the single POTS line you had at home (we know, we’re dating ourselves). But now, in the Internet era, the tables seem to be turning, with the rate of innovation in personal communications far outstripping what is happening in the enterprise.
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An Upgrade Path to Enterprise Unified Communications

Cloud unified communications (UC) started as a mostly small and midsize business (SMB) phenomenon, but has recently been moving upmarket to larger enterprise customers based on demand. This isn’t surprising - UC has many advantages over traditional private branch exchange (PBX) deployments, including features, redundancy, and price. But enterprise customers migrating from an on-premise PBX to a cloud UC solution expect the same quality and reliability they had with their PBX and primary rate interfaces (PRIs).

Download this whitepaper to find out how Fuze can provide customers the quality service they deserve.

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Unified Communications Security Measures: Ensuring Peace of Mind

The decision to invest in new technology should never be taken lightly. From calculating ROI to anticipating and negotiating contracts and changes in infrastructure, there are a multitude of factors to consider when making the transition to a new or upgraded communication service. Yet while financial and infrastructure decisions are ultimately major factors in a company’s choice of deployment, another significant area is often overlooked— the impact that a new solution will have on your company’s security.
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5 Reasons Why Multi-Tenant Unified Communications Beats Multi-Instance

We were recently asked for our thoughts on multi-tenancy vs. multiinstance architectures and which made better sense for cloud unified communications (UC) service deployment. You might wonder why anyone would care about this, as long as the services work. But the thing is, the multi-tenant vs. multi-instance debate uncovers fundamentally different approaches to delivering UC in the cloud. Fuze has spent eight years building a cloud UC platform with a multitenant architecture, so our allegiance is clear. This being said, we meet regularly with cloud UC providers that have opted for a multi-instance approach. Most of these folks are smart people, so to dismiss them as wrong isn’t fair.
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The Unified Communications Buyer’s Guide to Picking the Right Cloud Telephony Solution

There’s no better time for a business to embrace unified communications solutions. Actually, that’s not entirely true – several years ago would probably have been a better time. After all, these tools offer major benefits to businesses of all kinds, from the largest enterprises to the smallest shops. With a UC system in place, an organization’s employees can become more collaborative, more efficient, and happier. The sooner a company starts to take advantage of these possibilities, the better.

For those firms that have yet to embrace UC, though, one of the most important steps they must take is choosing a particular solution. While UC as a general concept is fairly straightforward and consistent, there is a tremendous amount of variety between the various services available. Here are some important considerations to keep in mind when evaluating available UC options.

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6 Questions for a Prospective Cloud Service Provider

In order to remain competitive in today’s global marketplace, organizations must constantly improve customer service, reduce IT overhead, and increase efficiency—frequently with fewer resources than before. This may seem like an impossible feat, but the advent of UCaaS (Unified Communications as a Service) has enabled IT departments to be viewed as business drivers rather than cost centers.

Companies looking to take advantage of a cloud UC strategy need to consider the move from a myriad of business perspectives. “How will Provider X’s solution serve specific departmental needs as well as the requirements of the organization as a whole?” “Will Provider Y be able to better equip us with the required tools to streamline processes and increase collaboration?”

Here are six additional questions to ask any potential UCaaS provider before making a decision.

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