Webinar – Using APIs to build your omnichannel architecture

Well-designed APIs, created along with a holistic integration strategy with Anypoint Platform, create a seamless omnichannel experience that customers want and businesses need. Across industries from healthcare to banking to retail, companies are using omnichannel strategies to achieve faster time to market, higher customer satisfaction, and increased revenue.

Watch this webinar, including a demo, to learn how to:

  • Deliver unified customer experiences 5x faster.
  • Drive consistent customer interactions across channels.
  • Easily adopt new channels on a single, unified platform.

Presented by:

  • John Withers, Product Marketing Manager, MuleSoft
  • Jimil Patel, Product Marketing Manager, MuleSoft
  • Manan Sangvi, Solution Consultant, MuleSoft

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Whitepaper – Modernize retail customer engagement with APIs

eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today would switch brands for a better connected experience, and 75% want personalized offers based on purchase history. Traditional retailers need to consider how to build a new digital retail platform strategy within their business models to engage with consumers and help maintain their competitive edge.

Read this whitepaper to learn:

  • A 4-step strategy for retailers to build a retail digital platform strategy with APIs.
  • The role APIs can play in optimizing consumer journey personalization and creating new revenue channels.
  • How a leading fast food company created a unified consumer experience by adopting a platform-based business model.

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eBook – Transform your digital retail experience

The world of retail is changing dramatically. Retailers used to have anonymous, transactional relationships with their customers; but now both retailers and customers want a deeper relationship. The retailers that win today are the ones that use technology to build those personal customer experiences and transform their digital retail experience. However, it isn’t always easy to implement new solutions with existing systems.

Read this eBook to discover:

  • Why existing approaches are not sufficient for the pace of digital transformation that retail demands
  • How to drive technology change in your organization, creating a greater capability to innovate and transforming the digital retail experience for your customers
  • How to adopt an API-led approach to integration that packages underlying connectivity and orchestration services as easily discoverable and reusable building blocks

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eBook – Building the Connected Retail Experience

“Today’s shoppers expect more than a transactional relationship with retailers; they want a seamless and personalized journey that reflects the context of how they shop across devices and channels. The key to success lies in connecting in-store software with online systems so retailers can provide an uninterrupted experience wherever customers shop.” - Ross Mason, Founder of MuleSoft

Driving digital transformation in retail requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies to meet customer demands.

In response, leading retail and CPG companies have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables a 2-5x faster IT project delivery across the value chain.

Download this eBook to learn:

  • How leading retailers like Buffalo Wild Wings, TAL Apparel and PetSmart are leveraging API-led connectivity to accelerate IT project delivery speed
  • How APIs can be used to address the unique business and IT challenges faced by retailers
  • How MuleSoft’s out-of-the-box API designs, implementations and connectors can accelerate the adoption of API-led connectivity

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Webinar – How to build a world-class API ecosystem

Today’s most successful organizations recognize that the experience they create for the participants in their API ecosystem will determine their success or failure. APIs are the new products and to treat them as such, a critical step in your journey is building a next-gen developer portal.

MuleSoft, in partnership with ProgrammableWeb, has developed a baseline methodology covering best practices to help you create a state of the art developer experience. In this webinar, we will demonstrate how MuleSoft’s Anypoint Platform can help you implement these best practices to win the hearts and minds of your developers.

We’ll cover how to:

  • Create a communication hub for your API ecosystem
  • Onboard developers with low friction experiences powered by Exchange and API Community Manager
  • Establish and signal trust through a developer relations strategy
  • Support users in developing their products using your APIs

Presented By:
Varun Krovvidi, Product Marketing Manager, MuleSoft
Matt McLarty, Global Lead of API Strategy, MuleSoft

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Webinar – A CIO guide to maximizing the value of integration and APIs

From our work with thousands of enterprise customers around the world, we’ve learned that API-led connectivity brings major benefits like increased speed, agility, and scalability. Now, CIOs and chief architects across all industries can measure these benefits objectively. In this webinar, Forrester consultant Corey McNair and MuleSoft head of advisory services Brandon Cohan will provide an overview on the quantifiable outcomes of MuleSoft’s API-led connectivity approach and unique methodology. Along the way, they’ll reveal best practices and frameworks for articulating the value of integration and APIs.

    In this webinar, you’ll discover:
  • How to measure the platform benefits and business outcomes of API-led connectivity.
  • The results of Forrester’s Total Economic Impact™ (TEI) study, which found 445% ROI for customers using Anypoint Platform.
  • An integration value framework to help IT leaders structure, calculate, and articulate the business impact of their integration efforts.

    Presented by:
  • Brandon Cohan, Head of Advisory Services, North America West & North, MuleSoft
  • Corey McNair, TEI Consultant, Forrester

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Report – Forrester Total Economic Impact of MuleSoft Anypoint Platform

Forrester Total Economic Impact (TEI) study found enterprise customers realize 445% ROI with MuleSoft’s Anypoint Platform over three years. Download this report for an analysis of the total value of integration for enterprise customers.

Key customer benefits:

  • $7.8M in benefits within three years.
  • 4X projects worked on over three years.
  • 90% developer time freed from maintaining APIs and integrations.
  • The Total Economic Impact™ Of MuleSoft’s Anypoint Platform, a commissioned study conducted by Forrester Consulting, August 2019.
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Whitepaper – The CIO guide to crisis recovery

Businesses around the world are reopening their workplaces. But what are the next steps for CIOs to orchestrate a safe, fast, and efficient return to and grow in the new normal? Use this step-by-step guide to quickly plan, manage, and deliver mission-critical IT projects and build an agile foundation for growth in the next normal.

    Download this actionable guide to:
  • Stabilize and respond quickly to future risk using APIs to unlock and integrate data.
  • Reopen safely using a connected view of employees and customers.
  • Build an agile business foundation to grow in the next normal.

View Now

Whitepaper – 7 steps to cultivate a thriving API ecosystem

With an API ecosystem, businesses can democratize access to their existing assets and capabilities through APIs that can be securely shared with external parties. An API ecosystem extends the value of these APIs by bringing internal and external stakeholders together to share knowledge, tools, and assets. This allows organizations to stay agile, deliver faster, and maximize investments. MuleSoft, in partnership with ProgrammableWeb, has created a baseline methodology for establishing an API ecosystem with a customer-centric mindset.

In this whitepaper, you will learn how to:

  • Co-create value partners, customers, and third-party developers.
  • Treat APIs as products through design, delivery, and consumption.
  • Build your organization’s roadmap for creating an API ecosystem.

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Whitepaper – Accelerating government IT innovation

Evolving citizen and constituent expectations have created the imperative for government to digitally transform. Delivering on digital transformation grows more challenging by the year, as the proliferation of modern technologies (e.g. SaaS, mobile, IoT) forces IT teams to rethink how to best deliver projects to their constituents and deliver on their mission.

Microservices have emerged as a means through which government IT teams can increase project delivery speed without compromising on security. This whitepaper discusses the role microservices can play in government, and how API-led connectivity helps agencies to more effectively and securely implement a microservices architecture.

Readers will learn:

  • Why government IT teams must move beyond point-to-point integration.
  • How API-led connectivity supports microservices adoption in government.
  • How government can use MuleSoft’s FedRAMP In Process integration platform to rapidly develop APIs and microservices.
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Whitepaper – API-led Connectivity for Australian Government

In the wake of recent legislative pressures and the formation of the Digital Transformation Agency, Australian state and federal government agencies face an imperative to deliver superior digital services to employees and citizens without a corresponding increase in budget. As a result, many agencies have turned to IT modernisation as a means of driving more cost-effective digital transformation.

The key to successful execution of digital transformation initiatives depends on a new approach to integration and API strategy called API-led connectivity.

    In this whitepaper, you will learn:
  • Why Australian government agencies must change how they deliver IT projects, and the role integration and an API strategy play in supporting the modernisation of government IT
  • How to build out an API-led architecture within a government agency to realise 2-5x increases in IT productivity
  • How best practice from initiatives like Service NSW provide a model for government agencies to pursue digital transformation and government IT modernisation

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Webinar – How to build a world-class API ecosystem

Today’s most successful organizations recognize that the experience they create for the participants in their API ecosystem will determine their success or failure. APIs are the new products and to treat them as such, a critical step in your journey is building a next-gen developer portal.

MuleSoft, in partnership with ProgrammableWeb, has developed a baseline methodology covering best practices to help you create a state of the art developer experience. In this webinar, we will demonstrate how MuleSoft’s Anypoint Platform can help you implement these best practices to win the hearts and minds of your developers.

We’ll cover how to:

  • Create a communication hub for your API ecosystem
  • Onboard developers with low friction experiences powered by Exchange and API Community Manager
  • Establish and signal trust through a developer relations strategy
  • Support users in developing their products using your APIs

Presented By:
Varun Krovvidi, Product Marketing Manager, MuleSoft
Matt McLarty, Global Lead of API Strategy, MuleSoft

View Now

Webinar – A CIO guide to maximizing the value of integration and APIs

From our work with thousands of enterprise customers around the world, we’ve learned that API-led connectivity brings major benefits like increased speed, agility, and scalability. Now, CIOs and chief architects across all industries can measure these benefits objectively. In this webinar, Forrester consultant Corey McNair and MuleSoft head of advisory services Brandon Cohan will provide an overview on the quantifiable outcomes of MuleSoft’s API-led connectivity approach and unique methodology. Along the way, they’ll reveal best practices and frameworks for articulating the value of integration and APIs.

    In this webinar, you’ll discover:
  • How to measure the platform benefits and business outcomes of API-led connectivity.
  • The results of Forrester’s Total Economic Impact™ (TEI) study, which found 445% ROI for customers using Anypoint Platform.
  • An integration value framework to help IT leaders structure, calculate, and articulate the business impact of their integration efforts.

    Presented by:
  • Brandon Cohan, Head of Advisory Services, North America West & North, MuleSoft
  • Corey McNair, TEI Consultant, Forrester

View Now

Report – Forrester Total Economic Impact of MuleSoft Anypoint Platform

Forrester Total Economic Impact (TEI) study found enterprise customers realize 445% ROI with MuleSoft’s Anypoint Platform over three years. Download this report for an analysis of the total value of integration for enterprise customers.

Key customer benefits:

  • $7.8M in benefits within three years.
  • 4X projects worked on over three years.
  • 90% developer time freed from maintaining APIs and integrations.
  • The Total Economic Impact™ Of MuleSoft’s Anypoint Platform, a commissioned study conducted by Forrester Consulting, August 2019.
View Now

Whitepaper – The CIO guide to crisis recovery

Businesses around the world are reopening their workplaces. But what are the next steps for CIOs to orchestrate a safe, fast, and efficient return to and grow in the new normal? Use this step-by-step guide to quickly plan, manage, and deliver mission-critical IT projects and build an agile foundation for growth in the next normal.

    Download this actionable guide to:
  • Stabilize and respond quickly to future risk using APIs to unlock and integrate data.
  • Reopen safely using a connected view of employees and customers.
  • Build an agile business foundation to grow in the next normal.

View Now