Power Platform Masterclass: Advanced Mobility
Mobility is key to modern field operations, and staying ahead means making the most of the latest tools and innovations. In this session, you’ll explore how advanced mobility features can improve efficiency, streamline workflows, and enhance the user experience for frontline workers. Using the fictional Z.A.P. Energy Cleaning business case, we’ll walk you through real-world scenarios that highlight new capabilities in Resco’s mobile solution for Power Platform. You’ll learn how to:
- Build smarter questionnaires with features like data mapping, follow-up actions, and JavaScript logic.
- Prepopulate fields dynamically and trigger automated tasks to create more efficient workflows.
- Simplify fieldwork by automating asset preloading and seamlessly linking jobs, projects, and accounts.
Join us to discover how these updates can transform your field operations and elevate your mobile experience.

How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections
Are outdated inspection processes slowing your team down? This e-book provides practical insights for field technicians and managers looking to modernize their workflows and improve efficiency.
In this e-book, you’ll explore:
- The challenges of traditional inspection methods, like paper forms, limited data access, and inefficiencies in remote locations.
- The benefits of adopting digital tools, including improved data accuracy, faster inspections, and real-time reporting.
- Essential features of a modern inspection solution, such as offline functionality, CRM and ERP integration, and AI-driven insights.
Whether you’re managing inspections or performing them in the field, this e-book will help you understand how digital solutions can streamline your operations and enhance your results to perform inspections that save time, empower your data, and reduce human error.

How Resco Helps Unica Group Save 30% Time On Inspections Reporting
With Resco Inspections+, Unica Group field technicians can conduct an inspection and share the report with customers through one app.
“Thanks to Resco, we’ve reduced the time our field technicians need to carry out an inspection. They no longer have to create the reports themselves, and they can access them via their mobile devices. No more scanning and retyping printed forms into the computer,” said Ricardo Pel, Manager IPM at Unica Group.
Read how Resco helps Unica Group save 30% of time on inspections+ and reporting in our case study.

Stony Valley Transforms 20+ Paper Forms into Mobile Forms with Inspections+
Stony Valley Contracting is a rock & gravel aggregate company based in Alberta, Canada. They provide more than 51 years of combined experience in the aggregate and light civil contracting sector, supplying aggregate and construction services to Oil Sands Companies and the Regional Municipality of Wood Buffalo.
As with many companies in the construction industry, Stony Valley Contracting often operates in remote areas with harsh conditions. While field agents are prepared for any conditions, they initially collected data with over 20 paper forms – making for an inefficient and treacherous process in the field.
Not only was this a challenge, but the company was forced to reevaluate its solution when a major flood washed away most of its paper records. This led Stony Valley to realize they needed a paperless solution that could improve their field operations and empower their backend data.

Network Performance Enforcement Solutions
Despite the increased capacity available on WAN links, service providers and enterprises often find bandwidth in short supply. This occurs even though most links average only 30%-40% utilisation, and at best 50%-70% when specialised equipment is used. Today’s best practice is to reserve significant capacity, often half of the total link capacity, to ensure a constant data flow during traffic surges and bandwidth-hogging application sessions, such as peer-to-peer downloads.
FirstWave uses a technology that empowers WAN link utilisation at 95% or better without loss of connections, delay in traffic flow, queuing, or buffering. Under policy control, every user gets a fair and equitable share of the bandwidth, with high quality of experience (QoE). FirstWave’s Secure Traffic Manager (STM) runs virtual machines (VM), dedicated servers, or on our branded devices.

Speed Up Your NOC With Automation
This guide is designed for Network Operation Centers (NOC) who’d like to know how they can prevent a lot of “blindsides” and find better more efficient ways to detect, diagnose and act upon their daily network “events”. Download this White Paper by Network Operations Expert Rob Pavone for strategies and solutions on keeping up with your growing network, as new technology continues to be introduced at a faster rate.
Key Points:
- How to implement efficient methods that help make your NOC a less stressful environment.
- Ways to automate tasks and resolve issues on your network with speed (via Case Study) .
- Automation support solutions for the NOC through: Incident Management, Problem Management, Change Management, Performance and Capacity Management & Asset and Configuration Management.
- What tools you should be using to support automation solutions for: Performance and Capacity Needs, Compliance Issues & Maintaining Consistency, Using Event Correlation for Events, Diagnose, Troubleshoot, Collect and Report & Using REST API: Auto-open, Populate Incidents.

NMS Security Architecture Considerations & Approaches
This whitepaper by Principal Consultant of Neon Knight Consulting Anthony Kirkham covers how organizations can increasing the probability of detecting breaches using actionable guidance that will strengthen their Network Management’s security posture. Download the asset below.
Key Points:
- How quick detection may be the difference between being able to respond quickly and effectively, or, incurring a severe business and reputational impact.
- Practical guidance & solutions on securing Network Management systems and associated infrastructure.
- Mitigation Strategies to Prevent Malware Delivery and Execution.
- Mitigation Strategies to Limit the Extent of Cyber Security Incidents.
- Mitigation Strategies to Recover Data and System Availability.
- Tools & techniques can be used to provide high value in improving the security posture through Visibility.
- Why Align with Zero Trust Architectures.

A Primer in Root Cause Analysis
In this article I will attempt to outline a general process for troubleshooting network-related events, meaning those issues which directly impact the performance of a computer network or application resulting in a negative impact on user experience. While I will use FirstWave’s Solutions in the examples, these steps can be applied to any collection of NMS tools.

BG Unified Delivers 100% Network Uptime to Clients Using FirstWave
The BG Unified Solutions team consists of experts in different technologies like security, voice, load balancers, WAN, WAN optimization, Cloud, and Cisco Technologies. As experts across different technologies, their focus is to provide competitive, affordable and Unified Solutions to our clients.
BG Unified is a business that is built upon their clients trusting in the services that are delivered, whether that is infrastructure, backup, email, database or platform as a service, Saurabh Sareen (Sunny), BG Unified Solutions Co-Founder and Managing Director, aims for, and delivers, 100% uptime to his clients.

How to Detect, Diagnose, and Fix Issues with Network Bandwidth
Network bandwidth has always been a precious commodity and given our current circumstances with so many people working from home, many companies have not had the bandwidth they need in the right places. This E-book will help you with some strategies on how to detect bandwidth issues, further diagnose those issues, and what actions you can take to relieve those bandwidth issues.

An IT Managers Guide To Network Process Automation
This guide is designed for IT Managers looking to implement Network Process Automation in their organisation.
Key Points:
- Focus on good operational practices.
- Picking the right tasks.
- Handling of common issues through automation.
- Mapping out the automation process.
- Time savings.
- Checklist.
The guide discusses the best approach for change management and team buy-in, provides a methodology framework to use when considering the automation of a manual task in a network environment and the steps to take in order to identify an effective test case for your organization.

The Evolution of the Automotive Aftermarket Outlook
The global automotive aftermarket is in a transformative era, driven by disruptive vehicle technologies, shifting consumer behaviors, new business models, and an increase in vehicles in operation (VIO). Frost & Sullivan’s research1 has identified the top transformations currently facing businesses in this market; these can serve as both challenges and new growth opportunities:
- Dealership downsizing, increased virtualization, and shifts to agency or direct-to-consumer models in order to counteract rising costs and shrinking margins.
- Expanding customer-focused solutions, including doorstep services and more convenient digitally based maintenance scheduling.
- Upgrading infrastructure, inventory, and services to address things like increases in VIO and EV expansion.
- Increasing spending on digital technologies that enable better customer touchpoints and optimized operations.
Our new VBook empowers you with actionable strategies that can help your business not only thrive, but lead the way forward in the aftermarket industry.

The Evolution of the Automotive Aftermarket Outlook
The global automotive aftermarket is in a transformative era, driven by disruptive vehicle technologies, shifting consumer behaviors, new business models, and an increase in vehicles in operation (VIO). Frost & Sullivan’s research1 has identified the top transformations currently facing businesses in this market; these can serve as both challenges and new growth opportunities:
- Dealership downsizing, increased virtualization, and shifts to agency or direct-to-consumer models in order to counteract rising costs and shrinking margins.
- Expanding customer-focused solutions, including doorstep services and more convenient digitally based maintenance scheduling.
- Upgrading infrastructure, inventory, and services to address things like increases in VIO and EV expansion.
- Increasing spending on digital technologies that enable better customer touchpoints and optimized operations.
Our new VBook empowers you with actionable strategies that can help your business not only thrive, but lead the way forward in the aftermarket industry.

Building Real-Time Analytics Systems
This book is a practical guide for implementing real-time analytics applications on top of existing data infrastructure. It is aimed at data engineers, data architects, and application developers who have some experience working with streaming data or would like to get acquainted with it.
The book will conclude with considerations when putting applications into production, a look at some real-world use cases of real-time analytics, and a gaze into our real-time analytics crystal ball to see what might be coming in this field over the next few years.

Top 6 Use Cases for Real-Time Analytics
Ready to stay ahead in today’s fast-paced data-driven world? This eBook is your guide to unlocking the full potential of real-time analytics, no matter your industry or specific use case.
What’s inside?
- 6 Real-World Use Cases: Discover how companies use real-time analytics for fraud detection, personalization, business metrics monitoring, and more.
- Industry-Specific Applications: Learn how real-time analytics is transforming industries like IT, retail, FinTech, customer service, and more.
- Actionable Insights: Quickly identify solutions with our easy-to-use matrix, explore real-world examples, and gain inspiration from customer success stories.
