The New Rules of Recovery
To keep pace with mounting competitive pressure in a 24×7 global economy, companies are forced to adapt or die. The onset of change has been rapid, with offerings, processes and operations digitized to varying degrees, all with the goal of growing the business. Many of the leaders who thrive today in an at times tumultuous landscape, have been successful in orchestrating these consistent improvements in pursuit of modernizing an ever-evolving tech stack.
More recently, IT professionals have been tasked with juggling the responsibilities of spinning up and empowering a geographically dispersed workforce with, at times, limited access to company facilities and resources. They are also being asked to maintain and secure existing assets, find new ways to boost revenue, and minimize costs in the face of forces from within and without.

HR Strategy Guide
Businesses are demanding more and more of Human Resources teams. Strategic priorities like change management must be balanced with employee engagement, culture and wellbeing.
An effective Human Resources Plan makes it easier for organizations to recruit, retain and reinforce the strong workforce needed to achieve strategic goals.

Top Workplace Trends 2023 (& Why Communications Are Essential)
What changes are coming for your organization in 2023?
Looking ahead is essential for successful businesses. Predicting what’s to come allows us to seize opportunities and mitigate threats.
We’ve compiled our top seven business trends for 2023, why you should care about them, and how we as communication specialists should adapt our messaging to respond.
From remote working and automation to social responsibility, these are the biggest internal communication trends and human resources trends you need to know for 2023.

Change Communications
Change is the only constant for businesses. Well-planned, formalized change communications are essential.
Nearly half of employees believe most resistance to workplace change could be avoided with good change management practices.
Download your free guide for:
- Research on change management and how employees respond.
- Best practice advice on balancing business and employee needs.
- Change communications framework for your organization.
- Practical tips for overcoming employee objections.

IT Comms Plan
IT teams need to communicate important messages across their organization – from scheduled maintenance and status updates to unplanned outages and security reminders.
Getting this messaging wrong means users are left in the dark, putting the business at risk.
This comprehensive IT communications toolkit has all you need to improve IT messaging and performance.

What Are the Key Differentiators Between an EHR and Practice Management Software?
Once upon a time, medical practices had cabinets or shelves full of file folders. Inside the folders were records that contained information about their patients’ health, contacts, insurance coverage, and other aspects of their lives.
Today, some health care practices still use paper records to conduct their business. Some use software, and others use a combination of paper and electronic records.
Since many practices are using or may use technology to help them keep records and manage their practices, it’s useful to explore what electronic health records (EHRs) and practice management software are, what they do, and how practices can combine them.

Have A New EHR System? Why Training Your Staff Is Key
Is your medical practice switching from paper records to electronic health records (EHRs)? Are you switching from one EHR system to another?
EHRs are vital tools that could assist your practice and ultimately, your patients. But adopting one or switching to a new EHR system could be challenging.
That’s why training your staff beforehand is crucial. EHR system training provides many benefits because you could build confidence and reduce fears.

6 Essential Workplace Tactics For Better Employee Wellness
Across the world, businesses are grappling with how to address employee wellbeing and reduce burnout.
Strong employee wellbeing drives performance – both personal and organizational. Happy, healthy employees are productive ones. When wellbeing is low, their ability – and willingness – to do their jobs is compromised.
On the following pages we address six tactics for improving employee wellness and how you can achieve these through your communications.

Digital Transformation of HR
Employee engagement, recruitment and culture have all undergone a digital transformation. That can make hitting your HR goals more difficult.
This new guide features a range of tips and visual examples to help you connect with, engage, and motivate your employees in a digital workplace.
Get your copy now for tips and best practice on how to:
- Boost engagement and reduce disconnection
- Revitalize training and development
- Create richer, more immersive onboarding
- Rebuild positive workplace culture

Cracking the Hackers – How to Build a 100% Engaged Human Firewall
Every day over 2,200 cyber-attacks hit organizations around the world. The human firewall is under threat. Phishing scams, malware and other tactics exploit remote workers’ weaknesses.
Doubling down and ensuring 100% effectiveness of your human firewall has never been more important.
This exclusive free guide contains everything you need for a successful cyber security campaign:
- The cyber-threat today – what does it mean for you?
- A block and tackle strategy – combining protection with proaction.
- Employee communication – tactics from training to breaches.
- Building an InfoSec campaign – how to get your messages read and acted on.

How to Make a More Efficient IT Helpdesk
There’s a lot riding on today’s Helpdesk Managers and their teams. As organizations have expanded in size and scope, user demands for IT support have skyrocketed. Already busy support teams are under strain.
To offer a high-quality support service, Helpdesk Managers need to improve efficiency, by reducing call volumes and optimizing team outputs.
Get this exclusive free guide to learn seven solutions for reducing Helpdesk calls and boosting productivity. Find out:
- How to maximize your team's capabilities.
- Tactics to increase user knowledge.
- Best practices for Helpdesk communication.
- Clear, visual instructions for implementation.

Digital Transformation of HR
Employee engagement, recruitment and culture have all undergone a digital transformation. That can make hitting your HR goals more difficult.
This new guide features a range of tips and visual examples to help you connect with, engage, and motivate your employees in a digital workplace.
Get your copy now for tips and best practice on how to:
- Boost engagement and reduce disconnection
- Revitalize training and development
- Create richer, more immersive onboarding
- Rebuild positive workplace culture

Cracking the Hackers – How to Build a 100% Engaged Human Firewall
Every day over 2,200 cyber-attacks hit organizations around the world. The human firewall is under threat. Phishing scams, malware and other tactics exploit remote workers’ weaknesses.
Doubling down and ensuring 100% effectiveness of your human firewall has never been more important.
This exclusive free guide contains everything you need for a successful cyber security campaign:
- The cyber-threat today – what does it mean for you?
- A block and tackle strategy – combining protection with proaction.
- Employee communication – tactics from training to breaches.
- Building an InfoSec campaign – how to get your messages read and acted on.

How to Make a More Efficient IT Helpdesk
There’s a lot riding on today’s Helpdesk Managers and their teams. As organizations have expanded in size and scope, user demands for IT support have skyrocketed. Already busy support teams are under strain.
To offer a high-quality support service, Helpdesk Managers need to improve efficiency, by reducing call volumes and optimizing team outputs.
Get this exclusive free guide to learn seven solutions for reducing Helpdesk calls and boosting productivity. Find out:
- How to maximize your team's capabilities.
- Tactics to increase user knowledge.
- Best practices for Helpdesk communication.
- Clear, visual instructions for implementation.

Microservice Catalogs Explored
A microservice catalog simplifies cloud-native architecture by displaying all services in one place. A microservice catalog facilitates collaboration across organizational siloes, saves money by encouraging reuse, and tames the difficulty common to a shared service architecture.
As you mature in your microservice journey, the need to manage microservices from a central location will become clear. Part of the complexity of a microservice implementation is understanding who uses them, where they are running, and their impact.
This whitepaper explores the use of a microservice catalog. It covers the data managed, who uses it, and the different players in the market.
