Customer Identity & Access Management For Dummies

Usernames and passwords have become a part of everyday life. Consumers manage different accounts for online shopping, bank accounts, and mobile apps. This is customer identity and access management (CIAM), and you no doubt recognize some of the differences between good CIAM and bad CIAM in many of your digital experiences. For example, your mobile banking app may give you a strong sense of security and ease of use by simply authenticating you with a fingerprint or face scan. On the other hand, you’ve likely abandoned more than one online shopping cart when a retailer wants you to complete a lengthy registration process. Registration can take more time than finding the products you were looking for!

Download your free guide and find out:

  • What CIAM is and why it matters
  • What capabilities and features to look for in a modern CIAM solution
  • Ten steps to implementing the right CIAM solution for your business
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Auth0 Buyers’ Guide – Limitless potential. Unlocked.

This guide reveals how modern Customer Identity and Access Management (CIAM) can help businesses take services to the market faster.

Through four practical steps, you'll discover how to transform from restrictive legacy systems to a powerful cloud-based Identity solution. Each step breaks down the challenges faced in traditional—often in-house—CIAM, the opportunities hiding in plain sight when you shift to a modern, cloud-based CIAM, and how Auth0 by Okta can help you scale for tomorrow.

Download now to learn how to free your developers from day-to-day Identity management tasks, unite fragmented customer data for better personalisation, deploy new services faster without compromising security, and protect against AI-driven threats—all while improving your ROI. Plus, see real success stories from companies that have already made the journey.

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Customer Identity & Access Management For Dummies

Usernames and passwords have become a part of everyday life. Consumers manage different accounts for online shopping, bank accounts, and mobile apps. This is customer identity and access management (CIAM), and you no doubt recognize some of the differences between good CIAM and bad CIAM in many of your digital experiences. For example, your mobile banking app may give you a strong sense of security and ease of use by simply authenticating you with a fingerprint or face scan. On the other hand, you’ve likely abandoned more than one online shopping cart when a retailer wants you to complete a lengthy registration process. Registration can take more time than finding the products you were looking for!

Download your free guide and find out:

  • What CIAM is and why it matters
  • What capabilities and features to look for in a modern CIAM solution
  • Ten steps to implementing the right CIAM solution for your business
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BUYERS GUIDE: Healthcare Compliance Software

Ready for a change? You’ve come to the right place.

This guide helps you evaluate compliance solutions from all angles so you can select the best fit for your healthcare organization.

What’s Inside?

  • Fillable compliance software self assessment
  • A comprehensive list of must-have features
  • Pro vs. con analysis of compliance software types
  • Ideas to find cost savings and uncover hidden costs
  • List of questions to ask compliance software vendors

There’s no better feeling than knowing you’ve got this. With the right healthcare compliance software, you’re ready to tackle anything that comes your way.

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MASTERING MEDICARE ENROLLMENTS: A Smarter Approach for Credentialing Professionals

Enrolling providers in Medicare shouldn’t feel like navigating a maze — but one wrong step can lead to delays, denials, and lost income. Whether you’re managing revalidations, onboarding new hires, or correcting provider data, every day counts.

Created in collaboration with Principal of KRS Management Group, LLC, Kelley Sewell, this guide is your essential resource for avoiding the most common enrollment pitfalls and streamlining every step from initial applications to revalidations.

Inside the guide:

  • Why a one-day delay could cost you over $10K
  • Common causes of enrollment delays and how to prevent them
  • How to reduce errors using automation and data syncs
  • And more!

If you handle credentialing or enrollments, you can’t afford to miss this.

Fill out the form to download the Medicare Enrollment Guide now.

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Compliance Reports Healthcare Leaders Can’t Live Without

Without complete healthcare workforce compliance and credentialing reports, your risks are higher, you’re reactive, and you have a greater chance of penalties and lost revenue.

Use this guide to see if you have the information you need to surface trends and take action. With report examples, you can replicate the insights and provide the information and visibility leaders expect. You'll be confident your reports are working FOR you, saving time and stress.

Here are the nine report examples you get when you download the guide:

  1. Compliance Training Report
  2. Incident Trend Report
  3. Policy Details Report
  4. Contract Details Report
  5. Credentialing Report
  6. Payer Enrollment Report
  7. Payer Roster
  8. Exclusions Report
  9. Board of Directors Report
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Maximize Packaging Output: A Plant Manager’s Guide to Eliminating Downtime & Boosting OEE

In today’s fast-paced packaging environment, plant managers face mounting pressure to hit production targets, reduce waste, and improve shift performance — all while managing complex changeovers and tight customer requirements. This guide offers a practical, non-salesy roadmap to help manufacturers uncover and eliminate hidden operational losses in just 90 days.

Based on real-world results from packaging plants using Shoplogix, the guide highlights common challenges — from unplanned downtime and shift creep to inconsistent performance and rework — and outlines a clear 4-step action plan to overcome them. With real-time visibility into your operations, you'll gain actionable insights that lead to measurable improvements.

Key Benefits for Packaging Manufacturers:

  • Identify and eliminate up to 19 hours/week of hidden inefficiencies
  • Improve OEE with better visibility into downtime, rework, and shift performance
  • Standardize changeovers and reduce rework through real-time data
  • Empower frontline teams with the right information at the right time
  • Achieve tangible results within 90 days

Whether you're battling daily production frustrations or looking to scale best practices, this playbook will help your plant take smarter, faster steps toward high-performance manufacturing.

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Maximize Packaging Output: A Plant Manager’s Guide to Eliminating Downtime & Boosting OEE

In today’s fast-paced packaging environment, plant managers face mounting pressure to hit production targets, reduce waste, and improve shift performance — all while managing complex changeovers and tight customer requirements. This guide offers a practical, non-salesy roadmap to help manufacturers uncover and eliminate hidden operational losses in just 90 days.

Based on real-world results from packaging plants using Shoplogix, the guide highlights common challenges — from unplanned downtime and shift creep to inconsistent performance and rework — and outlines a clear 4-step action plan to overcome them. With real-time visibility into your operations, you'll gain actionable insights that lead to measurable improvements.

Key Benefits for Packaging Manufacturers:

  • Identify and eliminate up to 19 hours/week of hidden inefficiencies
  • Improve OEE with better visibility into downtime, rework, and shift performance
  • Standardize changeovers and reduce rework through real-time data
  • Empower frontline teams with the right information at the right time
  • Achieve tangible results within 90 days

Whether you're battling daily production frustrations or looking to scale best practices, this playbook will help your plant take smarter, faster steps toward high-performance manufacturing.

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Get CRM-Ready: A 10-Step Guide for Manufacturing and Distribution Teams

Implementing a CRM system can be a game-changer for manufacturing and distribution teams—but success starts with solid preparation. Get CRM-Ready: A 10-Step Guide for Manufacturing and Distribution Teams provides a practical checklist to help you align teams, define workflows, and lay the foundation for a smooth CRM rollout.

From mapping sales processes to setting mobile requirements and integrating with ERP systems, this guide covers everything you need to drive adoption, improve efficiency, and deliver real business value. Perfect for teams replacing outdated tools or starting from scratch—download the guide to get started today.

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Website Authentication: Beyond Passwords

Traditional password protection is failing modern businesses. With 80% of data breaches stemming from compromised passwords and costs averaging $7.35 million per breach, businesses need stronger authentication methods that balance security with user experience - without requiring users to create, remember, and manage complex passwords across multiple platforms.

What You'll Learn:

  • Modern Security Approaches: How public key cryptography eliminates password storage risks
  • Defense Against Threats: Protection from phishing, brute force attacks, and data breaches
  • User Experience Benefits: Simplified logins that boost engagement and conversion rates
  • Implementation Options: From basic HTTP to token-based and passwordless systems
  • Business Advantages: Increased security that drives growth rather than hindering it
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    Corporate Account Takeover: Protecting Your Business From Digital Identity Theft

    In today's digital landscape, corporate account takeover (CATO) attacks can devastate businesses in seconds. This guide exposes the mechanics behind these threats and provides practical defense strategies that protect your company's digital identity without sacrificing growth.

    What You'll Learn:

    • Attack Patterns: How cybercriminals target banking, e-commerce, and social platforms
    • Threat Detection: Simple ways to spot warning signs before breaches occur
    • Defense Tactics: Practical security measures that protect without complexity
    • Business Benefits: How strong identity protection drives revenue while cutting costs
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    Directors’ Guide to Improving Security Performance

    Modern WAFs can act as performance multipliers, enabling your entire organization to create more, faster. These advanced solutions not only enhance security but also streamline workflows, reduce false positives, and integrate seamlessly with existing development tools. By adopting a modern WAF, you can empower your teams to innovate without compromising on security, ultimately driving better business outcomes and maintaining a competitive edge.

    Five performance multipliers of a modern WAF:

    • Efficacy
    • Flexibility
    • Data enrichment
    • Observability
    • Developer productivity
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    Directors’ Guide to Improving Security Performance

    Modern WAFs can act as performance multipliers, enabling your entire organization to create more, faster. These advanced solutions not only enhance security but also streamline workflows, reduce false positives, and integrate seamlessly with existing development tools. By adopting a modern WAF, you can empower your teams to innovate without compromising on security, ultimately driving better business outcomes and maintaining a competitive edge.

    Five performance multipliers of a modern WAF:

    • Efficacy
    • Flexibility
    • Data enrichment
    • Observability
    • Developer productivity
    Image Screenshoot
    View Now

    Directors’ Guide to Improving Security Performance

    Modern WAFs can act as performance multipliers, enabling your entire organization to create more, faster. These advanced solutions not only enhance security but also streamline workflows, reduce false positives, and integrate seamlessly with existing development tools. By adopting a modern WAF, you can empower your teams to innovate without compromising on security, ultimately driving better business outcomes and maintaining a competitive edge.

    Five performance multipliers of a modern WAF:

    • Efficacy
    • Flexibility
    • Data enrichment
    • Observability
    • Developer productivity
    Image Screenshoot
    View Now

    Directors’ Guide to Improving Security Performance

    Modern WAFs can act as performance multipliers, enabling your entire organization to create more, faster. These advanced solutions not only enhance security but also streamline workflows, reduce false positives, and integrate seamlessly with existing development tools. By adopting a modern WAF, you can empower your teams to innovate without compromising on security, ultimately driving better business outcomes and maintaining a competitive edge.

    Five performance multipliers of a modern WAF:

    • Efficacy
    • Flexibility
    • Data enrichment
    • Observability
    • Developer productivity
    Image Screenshoot
    View Now