Sponsor: CA Technology

In der Application Economy ist jedes Unternehmen ein Softwareunternehmen. Daher wird DevOps auch schnell zu einer der wichtigsten Disziplinen in Ihrem Unternehmen werden. Der Fokus von DevOps liegt auf der Verbesserung der Qualität und beschleunigten Bereitstellung von Anwendungen auf dem Markt. Und dazu ist eine enge Zusammenarbeit zwischen Development und Operations erforderlich.

The need to speed innovation is a fundamental business reality today—but so is the need to contend with finite budgets and resources. Project and portfolio management (PPM) delivers the key capabilities organizations need to straddle these competing demands, but for many businesses, the time and money required to implement on-premises PPM platforms has kept these initiatives on the back burner. With CA Project & Portfolio Management SaaS (CA PPM SaaS) your organization can leverage a comprehensive, SaaS-based PPM solution. As a result, you can harness the capabilities you need to innovate more quickly and optimize your resource investments—without having to incur the time and effort of deploying and maintaining a PPM platform on premises.

Organizations are managing a rapidly escalating number of projects due in large part to the consumerization of IT.

As a result, you face growing demands for mobile technologybased apps and services – on top of your backlog of already ongoing strategic initiatives. And when priorities keep changing, functioning effectively is difficult without Project and Portfolio Management (PPM) tools that support your need for additional oversight, better decision-making and more efficient use of resources.

The CA Clarity PPL Estimated Benefits Calculator provides a quick way to gauge some of the potential financial benefits with CA Clarity at your organization.

Click on this download to learn more.

You’re facing increasing global competition. However, changing business models such as lower-cost cloud options, enable more competitors to join the fray faster than ever.

Your response? Consistently select the right projects and bring in-demand products and services to market quickly.

Today’s challenging and hyper-competitive business environment offers CIOs a unique opportunity to assume an expanded role as a strategic technology expert collaborating with the business toward greater success, more revenue and happier customers.

It’s in IT’s hands at the moment, but the window of opportunity is closing as lines of business get tech-savvy, spending more of their budgets on IT projects and re-examining the role that IT plays in advising them. IT can either define a new role for itself which embraces this change, or ignore it and risk becoming increasingly irrelevant to the business.

CA Cloud Service Management is purpose-built for speed—rapidly accelerating time to value where other SaaS solutions fall short. Implement in days, adopt with minimal training, configure without programmers, automate end-user requests and get automatic upgrades. Simplified pricing gives you predictable costs—no nickel and diming or complex pricing charges. The CA advantage means rapid time to value, ease of use and low cost of ownership.

CA Cloud Service Management is purpose-built for speed – rapidly accelerating time-to-value where other SaaS solutions fall short. Implement in days, adopt with minimal training, configure without programmers, automate end-user requests, and get automatic upgrades. Simplified pricing gives you predictable costs – no nickel and diming or complex pricing charges. The CA advantage means rapid time-to value, ease of use, and low cost of ownership.

Service management platforms have a vital role to play, but in most organizations, they’re not living up to expectations—delivering far too much complexity and cost, and far too little business value and time savings. This proves true even in organizations that have migrated to new solutions in recent years. This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how CA Cloud Service Management delivers on these key requirements.

For the managed services provider (MSP), service desk capabilities play a critical role in the level of service that customers receive and in the degree to which those services are delivered efficiently and profitably. In short, the service desk can make the difference between a service provider’s success or failure. This paper offers some key principles MSPs should adopt in order to ensure their service desk fully supports operational efficiency, optimal service levels and business growth.

For years, many support teams have been hamstrung by their traditional service desk platforms, which require complex, time-consuming coding for virtually every aspect of customization. This complexity makes it costly and difficult for support organizations to adapt—and places an increasingly substantial burden on the agility and efficiency of the business as a whole. CA Cloud Service Management is a clearly differentiated alternative to traditional service desk platforms. CA Cloud Service Management is purpose built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short. Implement in days, adopt with minimal training, configure without programmers, automate end-user requests, and get automatic upgrades.

In areas such as sales force automation and customer relationship management, cloud-based computing services have become the norm—and substantially improved the economics, capabilities, and efficiencies customers have realized. Today, organizations can enjoy similarly substantial benefits by migrating their IT service management functions to a Software-as-a-Service model. This paper shows how CA Cloud Service Management enables organizations to make the most of this opportunity by providing a service management solution with a breakthrough in time.

For internal support centers, the message coming from the overall business is clear: You need to demonstrate your business value. Outsourcing, managed services and cloud-based solutions that didn’t exist just a few years ago are piling on the pressure.

IT services are all about people, and the people’s most precious resource is time. They want to be more productive, but service management tools haven’t always helped. CA Cloud Service Management is a leap forward, a powerful but flexible solution that is built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short. With CA Cloud Service Management, you can implement in days, configure without programmers, and automate end-user requests. A true SaaS solution means you get the latest capabilities the minute they are available and simplified pricing gives you predictable costs—no nickel and diming or haggling over complex pricing charges.

"The data center is getting bigger and more complex and so too is the asset inventory. Every new asset has an impact on the day–to–day operations of the data center – from power consumption and problem resolution to capacity planning and change management. To achieve – and maintain – operational excellence, organizations don’t just need to know the location of their data center assets, they need to know if they are over-heating, under–performing or sitting idle."