Sponsor: Citrix Systems

Mobility and bring-your-own device (BYOD) are transforming the way people work and the way organizations support them. There’s more to mobility than simply enabling remote access - and mobile devices are far more than limited-use gadgets. Capable of accessing, storing and transmitting applications and data like traditional computers, smartphones and tablets can be used for almost any business task. To unlock the full potential of enterprise mobility, IT needs to allow people the freedom to access all their apps and data from any device, seamlessly and conveniently.

Employees are demanding access to apps and data that make them productive on-the-go. But as untrusted devices flood the workplace, IT must ensure security and compliance requirements are met. To meet this need, an enterprise app store should be part of your enterprise mobility strategy.

Android and iOS-based consumer devices including smartphones and tablets play an increasing role in enterprise computing, providing new flexibility and mobility for workers and IT - but creating new challenges around security. This paper describes these issues and explains how they can be addressed effectively with solutions from Citrix.

Discover how Citrix XenMobile addresses the unique challenges posed by native mobile applications and enables IT to securely deliver them to any device.

Read this white paper to learn how Citrix can help you design, implement, deploy, maintain and support a BYOD infrastructure that will enable your environment for BYOD transformation and success.

Find out how to get started with a critical element of your enterprise mobility strategy - secure mobile email.

IT needs to be able to secure and manage mobile devices, apps and data from one centralized point, and set app and data policies based on device ownership, status or location. Users need secure access to email, web and documents, and the ability to self-select the rest of the apps they need from a unified corporate app store - all with a beautiful user experience on any device. Read this technical white paper to learn about what's needed in an integrated approach that allows people to be fully productive while addressing IT's security and management concerns.

Watch this webinar to learn how SDN helps address the challenges of virtualization. You will learn practical tips that can help you get started immediately.

Join Jim Metzler, VP at Ashton, Metzler & Associates and Steve Shah, Sr. Director at Citrix, to learn: How virtualization impacts the underlying network infrastructure; Why and how SDN addresses the challenge of virtualization; and How SDN enables "Just in Time" networks for L4-7 services.

Migration away from BlackBerry use in enterprises is gaining steam worldwide with major analysts providing guidance to begin planning now. With important security and productivity considerations at stake, you need an enterprise mobility solution that can flexibly cover your immediate requirements for secure mobile email and also meet future requirements for supporting your mobile workforce.

Join us for this live webinar to compare BlackBerry capabilities with Citrix XenMobile and discuss the particular needs of enterprise organizations moving away from BlackBerry. Find out why Citrix is the best choice for a painless migration and a complete enterprise mobility solution: Secure email; Document collaboration; App management; and Mobile device management.

When you consider the current IT trends in detail, one trend dominates: cloud computing. And in the context of cloud computing the topic "Bring Your Own Device" is in the headlines again and again. Although both topics have nothing to do with each other directly, both are somehow always related in context. Due to a lack of legal regulations, this trend has so far not really prevailed in Europe. Moreover, many CIOs often cite data security as a reason not to use BYOD programmes. But technical possibilities are quickly outpacing existing concepts. Whereas it was previously unthinkable that private devices and systems could be integrated into a company's infrastructure, this trend has nevertheless gradually found its way into companies.

iPhone, iPad, and other personal devices are changing how we handle our professional responsibilities. No longer are we tied to the office and fixed working hours. Now we are connected with important people near and far. Mobile devices give us permanent access to data and, in a way, impart superpowers. We use them not because we are forced to, but because we want to! As the consumers and end users, the choice is ours. It is not always easy for companies to adjust to new things. But this time they are compelled to adapt. Fortunately, they will also benefit from the changes.

Productivity today depends on the ability of workers to access and share their data from any device, in any location, and use it to collaborate with colleagues and partners anywhere in the world. In this era of mobility, bring-your-own device (BYOD) and globalization, work isn't something you do in a single place, on a single computer; it can happen anywhere on any device. Citrix ShareFile addresses this need with an enterprise follow-me data solution that IT can use to deliver a secure, robust service that meets the mobility and collaboration needs of all users. Workers can easily share, store, sync and secure data across any device, while IT can meet its requirements for security, compliance and manageability.

When it's time to share files on-the-go, employees will often resort to consumer solutions for a quick fix. But a consumer file-sharing app is too lightweight to handle the heavy-duty requirements of enterprise data and can introduce security risks. Prevent security breaches and provide more comprehensive on-the-go access. With Citrix ShareFile you get: Mobile access to SharePoint and network shares; Mobile editing and PDF annotation on-the-go; Secure collaboration with other employees and 3rd parties; Advanced security policies for mobile devices; and User, device and network reporting/analytics.

Trying to help someone who is arrogant and feels entitled is challenging. And unfortunately, it's not the only unsavory support situation you face.
"Learn the mechanics of handling your worst transactions, and everything changes in terms of morale, performance and customer satisfaction levels."

This brief, brought to you by Citrix GoToAssist, explores 5 really tough support situations that service and support professionals regularly face and how to effectively resolve them.

Download the brief to learn:
- How to extinguish social media firestorms
- 3 surefire steps for handling an angry, arrogant person
- What to do when (gasp!) you are at fault
- And more...

Bring-your-own-device (BYOD) policies help organizations offer a more satisfying and productive work experience by providing people greater mobility. BYOD programs can come in many forms, from the ad hoc use of personal devices to full replacement of corporate-owned devices. Whatever approach an organization chooses, a complete, well thought-out policy is essential for embracing BYOD without increasing risk. In this session, you will gain practical guidance for ensuring BYOD success and hear first-hand from a Citrix IT executive who has led our BYOD implementation. You will learn: Critical factors to consider when defining your BYOD policy; Best practices for implementing a BYOD initiative; Why the best approach includes desktop virtualization and enterprise mobility management; How to ensure secure data access on personal devices.