5 Mistakes to Avoid When Selecting a Business Phone System

The phone allows your business to flourish. It’s your lifeline to the outside world and is critical to the image you project to customers. It’s your connection to your customers and millions of prospective customers who will reach out to you. That is why selecting the right phone system is important. You need to be sure that the system you choose is reliable and adaptable to the changing needs of your growing business. There’s no need to waste time with trial and error when you can learn from other businesses like yours. To help, we’ve compiled five common mistakes people make when selecting a business phone system; and, more importantly, how you can avoid making these mistakes.
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Next Generation Performance Testing with Service Virtualization and Application Performance Management

Current approaches for predicting with a high degree of confidence the application performance prior to implementation into production can be antiquated, expensive and time consuming. This document outlines a next-generation performance management approach using Service Virtualization and Application Performance Management being adopted by progressive organizations around the world.

Adopting a next-generation performance management approach can offer a range of benefits including efficiency gains in delivering applications, cost savings, improved agility and better performing applications. For organizations that increasingly rely on technology to provide value to stakeholders improving application delivery capability is critical to remaining competitive and relevant.

This whitepaper is in Portuguese.

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BPM Suite: Why You Need Business Process Management

This white paper is aimed at those interested in enhancing the efficiency of their business by the use of BPM technology. It will demonstrate how BPM can make a positive impact on the allimportant bottom line by the use of business rules and process management, and show how the features and capabilities of JBoss BPM Suite provide the ideal platform for your business.
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The Business Case for Earlier Software Defect Detection and Compliance

Regardless of the industry your business operates in, software is likely all around it. Software powers our cars, airplanes, and even the medical devices we rely on to diagnose and treat illness.

Software makes once-impossible things possible and once-difficult things easier. Software helps businesses in the oil and gas industries remove the guesswork and reduce the cost of finding new deposits; it helps patients safely and automatically inject life-saving medications like insulin.

The software we use today is more complex and more connected than ever before. The Chevy Volt electric automobile has 10 million lines of software code, which actually isn’t all that much compared to many new cars (as we’ll see later) but it’s significantly more than the 1.7 million lines of code in the F-22 Raptor fighter aircraft.

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Building a Shortcut Between Innovation and Business Value

For the first time in a long time, CEOs, CIOs and IT groups are on the same page. They’ve seen the changes in the marketplace, and they know that if they want to compete, they must find a way to deliver new applications, services and capabilities faster and at a higher quality than ever before – and do so without taking on new costs or risks.

It’s clear why the current environment is the way it is: Thanks to the innovative consumer devices and services they interact with on a daily basis, today’s users have become conditioned to expect a compelling, flawless experience from every technology they encounter – whether in or out of the office. And if the experience isn’t meeting their expectations, they have no qualms with moving on to another one that does.

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The Digital Transformation Journey: Key Technology Considerations

In the Application Economy, speed, innovation, and quality, have become table stakes. If you can’t meet your customers’ expectations, they will surely find a competitor who can. Whether your organization is in one of the sectors facing the most intense digital competition (like insurance, banking, telecommunications or retail), or a more traditional industry, how rapidly and successfully you embrace a software-driven digital transformation strategy will likely have a profound effect on your organization’s long term viability. In this Whitepaper, learn how the Application Economy is driving Digital Transformation in companies, and how you can position your organization for success.
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Five Simple Strategies for Securing APIs

Since the early days of computing, developers have struggled to make applications communicate. Specialized protocols, such as COM+, CORBA, and even SOAP, emerged over the years, but none were sufficient to meet the need for scale, simplicity, and cross-language functionality.

APIs are the technology behind this approach. APIs allow developers to create an open architecture for sharing functionality and data between applications. APIs are like windows into an application—a direct conduit that leads straight into the core functionality and data residing in the heart of the app.

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A Winning API Strategy: Developing Secure Mobile Apps with a UX that Delights Customers

The mobile app has become “the” strategic initiative for all digital organizations attempting to drive business forward. “By 2017, mobile apps will be downloaded more than 268 billion times, generating revenue of more than $77 billion — making apps one of the most popular computing tools for users across the globe.”1 The app has become more than a simple method of communication. It is the new critical point of engagement, the face of the organization, and quite possibly the difference maker in customers staying or leaving. Getting the “user experience” (or UX) right in the eyes of the consumer is no longer a nice to have but fundamental to achieving success.
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5 Pillars of API Management

Across industry sectors, the boundaries of the traditional enterprise are blurring, as organizations open up their on-premise data and application functionality to partner organizations, the Web, mobile apps, smart devices and the cloud. APIs (application programming interfaces) form the foundation of this new open enterprise, allowing enterprises to reuse their existing information assets across organizational boundaries.
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What is a Process-Based Application?

Companies today need to move from a functional model to a process‐oriented model, allowing them to be more flexible and proactive to changes in their environment. Current information systems and processes rarely correspond to a transparent, cross border organization. On the contrary, these information systems replicate and reinforce the classical and functional organizational structure, where each business unit has its own applications and data silos. This of course leads to inefficiencies due to redundancy of data in different systems.
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Develop a 1st Business Process Application with Bonita BPM 6

Whether you are wondering how BPMN can significantly improve the efficiency of your daily operations or whether you are wondering how to turn an existing process into an optimized dynamic application, this paper addresses these challenges through a concrete business example: the modeling and the automation of an employee leave management procedure. We have put ourselves in the shoes of a project team engaged in the development of its first BPMN implementation.

The example application is developed with Bonita BPM 6 Teamwork Subscription Edition. This paper also gives some pointers to develop it with Bonita BPM 6 Community Edition.

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The Ultimate Guide to BPMN2

We realize that many people and organizations who could benefit from BPMN have yet to give it a try. It may be that you’ve been putting it off under the mistaken assumption that you need to be an expert to use BPMN. Or it may be because the standard itself, and many of the things written about BPMN, are bit unwieldy and hard to dissect.
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It’s All About the App: Mobile Security That Helps Enable the Business

Mobility is taking today’s world by storm. By 2017, mobile apps will be downloaded more than 268 billion times, generating revenue of more than $77 billion — making apps one of the most popular computing tools for users across the globe. Understandably, the pressure to deliver diverse apps to external and internal audiences is felt universally across every enterprise.
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A Winning API Strategy: Developing Secure Mobile Apps with a UX that Delights Customers

The mobile app has become “the” strategic initiative for all digital organizations attempting to drive business forward. “By 2017, mobile apps will be downloaded more than 268 billion times, generating revenue of more than $77 billion — making apps one of the most popular computing tools for users across the globe.”1 The app has become more than a simple method of communication. It is the new critical point of engagement, the face of the organization, and quite possibly the difference maker in customers staying or leaving. Getting the “user experience” (or UX) right in the eyes of the consumer is no longer a nice to have but fundamental to achieving success.
Get Whitepaper