eBook – Transform your digital retail experience

The world of retail is changing dramatically. Retailers used to have anonymous, transactional relationships with their customers; but now both retailers and customers want a deeper relationship. The retailers that win today are the ones that use technology to build those personal customer experiences and transform their digital retail experience. However, it isn’t always easy to implement new solutions with existing systems.

Read this eBook to discover:

  • Why existing approaches are not sufficient for the pace of digital transformation that retail demands.
  • How to drive technology change in your organization, creating a greater capability to innovate and transforming the digital retail experience for your customers.
  • How to adopt an API-led approach to integration that packages underlying connectivity and orchestration services as easily discoverable and reusable building blocks.

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eBook – Building the Connected Retail Experience

“Today’s shoppers expect more than a transactional relationship with retailers; they want a seamless and personalized journey that reflects the context of how they shop across devices and channels. The key to success lies in connecting in-store software with online systems so retailers can provide an uninterrupted experience wherever customers shop.” - Ross Mason, Founder of MuleSoft.

Driving digital transformation in retail requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies to meet customer demands.

In response, leading retail and CPG companies have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables a 2-5x faster IT project delivery across the value chain.

Download this eBook to learn:

  • How leading retailers like Buffalo Wild Wings, TAL Apparel and PetSmart are leveraging API-led connectivity to accelerate IT project delivery speed.
  • How APIs can be used to address the unique business and IT challenges faced by retailers.
  • How MuleSoft’s out-of-the-box API designs, implementations and connectors can accelerate the adoption of API-led connectivity.

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eBook – 7 Ways APIs, Microservices, and DevOps

Organizations are increasingly looking for ways to better compete in the market by releasing products and/or services more quickly. This has left us with a variety of technology buzzwords, from APIs and microservices to DevOps, all promising great gain.

It’s worth asking: which are worth the cost and time to implement? And what are the advantages of APIs, microservices and DevOps?

Read this e-book to learn about the advantages of APIs, microservices and DevOps, all of which can help organizations increase their capacity for change. Topics covered include:

  • The API economy and how it is igniting a cultural shift in businesses.
  • How APIs and microservices are not only becoming the norm in enterprises, but are also changing the role of IT.
  • Why DevOps and APIs deliver greater advantages and business value together, than they deliver individually.

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eBook – How to accelerate IT innovation

Every company today is a software company and, as a result, business and technology strategies ought to be very intertwined. But often, those strategies aren’t in alignment, leading to challenges in information technology. And in today’s hyper-competitive business environment, that can be disastrous. Companies have to ask themselves: How can we tackle challenges of information technology? Are we doing IT wrong?

Today’s CIOs are the key players who enable organizations to respond to the disruptive forces and information technology challenges impacting all industries — mobile, IoT and SaaS among others. In order to increase speed and agility there must be a strong partnership between IT and the rest of the business.

Read this eBook to learn:

  • Why we have been doing IT wrong and how putting culture first and technology second, valuing reuse and leveraging KPIs can push CIOs to the right direction.
  • How IT teams can address their delivery gap and increase project delivery speed by adopting a new IT operating model: API-led connectivity.
  • How APIs can close the IT delivery gap and become the de facto way of packaging up and exposing applications, devices and data.

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eBook – How to accelerate IT innovation

Every company today is a software company and, as a result, business and technology strategies ought to be very intertwined. But often, those strategies aren’t in alignment, leading to challenges in information technology. And in today’s hyper-competitive business environment, that can be disastrous. Companies have to ask themselves: How can we tackle challenges of information technology? Are we doing IT wrong?

Today’s CIOs are the key players who enable organizations to respond to the disruptive forces and information technology challenges impacting all industries — mobile, IoT and SaaS among others. In order to increase speed and agility there must be a strong partnership between IT and the rest of the business.

Read this eBook to learn:

  • Why we have been doing IT wrong and how putting culture first and technology second, valuing reuse and leveraging KPIs can push CIOs to the right direction.
  • How IT teams can address their delivery gap and increase project delivery speed by adopting a new IT operating model: API-led connectivity.
  • How APIs can close the IT delivery gap and become the de facto way of packaging up and exposing applications, devices and data.

View Now

eBook – 7 Ways APIs, Microservices, and DevOps

Organizations are increasingly looking for ways to better compete in the market by releasing products and/or services more quickly. This has left us with a variety of technology buzzwords, from APIs and microservices to DevOps, all promising great gain.

It’s worth asking: which are worth the cost and time to implement? And what are the advantages of APIs, microservices and DevOps?

Read this e-book to learn about the advantages of APIs, microservices and DevOps, all of which can help organizations increase their capacity for change. Topics covered include:

  • The API economy and how it is igniting a cultural shift in businesses.
  • How APIs and microservices are not only becoming the norm in enterprises, but are also changing the role of IT.
  • Why DevOps and APIs deliver greater advantages and business value together, than they deliver individually.

View Now

Cyber Resilience eBook

CYBER RESILIENCE PREPAREDNESS. EXPERT INSIGHT, TIPS AND GUIDANCE

Navigating a turbulent cybersecurity climate can be hard – especially as threats like Petya and WannaCry continue to cripple organizations. Business disruption, downtime, technical failure and data loss are all real risk factors that can’t be ignored.

The power of preparedness is in your hands. It’s time to start thinking holistically about safeguarding against email-borne threats and mitigating risk – it’s time to implement a cyber resilience strategy.

Get expert insight, tips and guidance from industry thought leaders on how to build a cyber resilience plan for email in this e-book.

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Planning for Office 365 Gaps

Learn Office 365™ Migration Risks and How to Avoid a SaaS Monoculture.

When considering a move to Office 365, organizations must be aware of several significant risks to their email infrastructure. The cloud may seem like a simple, cost-effective alternative to on-premises email, but continuity and security issues cannot be overlooked.

Download the E-book to learn more about how to avoid cloud email headaches.

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Cyber Resilience eBook

CYBER RESILIENCE PREPAREDNESS. EXPERT INSIGHT, TIPS AND GUIDANCE

Navigating a turbulent cybersecurity climate can be hard – especially as threats like Petya and WannaCry continue to cripple organizations. Business disruption, downtime, technical failure and data loss are all real risk factors that can’t be ignored.

The power of preparedness is in your hands. It’s time to start thinking holistically about safeguarding against email-borne threats and mitigating risk – it’s time to implement a cyber resilience strategy.

Get expert insight, tips and guidance from industry thought leaders on how to build a cyber resilience plan for email in this e-book.

View Now

Planning for Office 365 Gaps

Learn Office 365™ Migration Risks and How to Avoid a SaaS Monoculture.

When considering a move to Office 365, organizations must be aware of several significant risks to their email infrastructure. The cloud may seem like a simple, cost-effective alternative to on-premises email, but continuity and security issues cannot be overlooked.

Download the E-book to learn more about how to avoid cloud email headaches.

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Ebook: Employees Behaving Badly? Why Awareness Training Matters

When it comes down to time, resources and conflicting priorities, it’s easy to let training fall to the bottom of the list. But the consequences of not prioritizing security awareness training are real.

Check out this brief, highlighting insights from global security leaders, to learn six easy actions that you can take today to make security awareness a key facet of your organization’s culture.

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Solution Providers Guide To Annuity Revenue Growth

Since the advent of the internet economy, IT manufacturers have been redefining the way their products are delivered to the commercial marketplace. As a result, channel organizations responsible for the sale and delivery of these products have had to repeatedly rethink how they create value in the way they service their clients. To identify the cause and effects creating disruptive shifts in the channel market, we must first understand the decisions our customers make and why they make them!

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VARs: Grow Revenue Through Better Contract Renewal Strategies

The ability to maximize revenue growth of any offering depends on the processes in place to support that offering. For solution providers, this is especially relevant for annuity and contract management. Annuity management is a profitable growth area, however, it can be a chaotic undertaking with increasing complexity as the business grows.

However, annuity agreement management is often approached with little regard to all three of those components. A common approach is to address the challenge with people, but with little regard to process and tools. As the business grows, the volume and complexity of the agreements quickly overwhelm a company’s ability to address the problem solely from a manpower perspective.

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VARs: Create a Path to Profit Through Increased Warranty Renewal

Solution providers have long recognized the value of annuity revenue and profit that can be realized by selling OEM maintenance and support agreements.

The ability to successfully manage these complexities creates value for customers and a significant opportunity for solution providers. In fact, solution providers who deliver a comprehensive management approach to their customers are already realizing significant improvements in annuity revenue and profit. And by using this approach, solution providers can also gain contract renewals on products sold by other vendors.

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VARs: Build a Bridge to Customers Through Service Contract Renewals

New customer acquisition is the holy grail of sales achievement. But while acquiring new customers is essential to growth, no business thrives without strengthening and growing their existing customer relationships. This is especially true when considering annuity revenue streams.

Today, most solution providers focus significant effort on increasing annuity revenue. These revenue streams are service related and include both solution provider and OEM-delivered services that are contracted and sold on a subscription basis. Creating greater customer connection and intimacy is a crucial component of developing and growing annuity offerings.

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